Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Brandon for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.8
664 reviews
5 stars
354
4 stars
93
3 stars
46
2 stars
39
1 star
132
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some representatives received high praise for their helpfulness and professionalism, others were criticized for being rude or unhelpful.
Knowledgeable Staff
Several customers highlighted the expertise and knowledge of specific staff members, who provided thorough assistance and resolved issues effectively.
Service Issues
Multiple reviews mentioned problems with service quality, including billing discrepancies and activation issues, leading to customer frustration.
Store Environment
Some customers expressed dissatisfaction with the store's atmosphere and seating arrangements, indicating a need for improvement in the physical space.
Overall Experience
While many customers had positive experiences with individual representatives, there were significant complaints about the overall service quality and consistency across the store.
- MRMayra “May” Rodriguez2 days ago5.0Employee was helpful and honest
- RMRoy McleodJan 3, 20265.0Zack was great helping us. Thanks so much for your help!
- KLKadeem LockeDec 30, 20255.0I can't vogue for everyone, but Nathan is A1. He knew what he knew, and knew what he didn't and was willing to figure it out. Whatever issues I had were solved and he got me set up! Great service!
- TOTayo OluwafemiDec 1, 20255.0Hunter was so helpful and quick getting us a new phone line set up! He was really friendly and knowledgeable as well. He was able to answer all of the questions we had and was very transparent. Great employee!
- LCLindsay CuttingNov 21, 20255.0I had an excellent experience with Verizon thanks to two outstanding representatives, Gavin and Daniel. They were professional, patient, and incredibly helpful throughout the entire process. Both took the time to answer all my questions, made sure I understood every step, and went above and beyond to ensure everything was set up perfectly. Their customer service was truly exceptional, and I left feeling confident and well taken care of. Highly recommend Verizon, especially if you’re lucky enough to work with Gavin and Daniel!
Frequently Asked Questions About Verizon
What products does the Verizon store in Brandon offer?
The Verizon store offers the latest 5G smartphones including iPhone 15, Google Pixel 8, and Samsung Galaxy S23, along with mobile plans, wireless internet, voice plans, and Fios Internet plans.
What are the Verizon store's hours of operation in Brandon?
The store is open Monday to Friday from 9:00 AM to 8:00 PM, Saturdays from 9:00 AM to 7:00 PM, and Sundays from 11:00 AM to 6:00 PM.
Does the Verizon store in Brandon offer in-store pickup and shipping options?
Yes, the store offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery where available.
Can customers schedule an in-store appointment at the Verizon Brandon location?
Yes, customers can schedule an in-store appointment through the Verizon website or mobile app for added convenience.
What payment methods are accepted at the Verizon store in Brandon?
The store accepts checks, debit cards, mobile NFC payments and does not require cash only.
Does the Verizon Brandon store provide free Wi-Fi to customers?
Yes, free Wi-Fi is available at the Verizon store in Brandon.
What nearby places can I visit before or after shopping at Verizon Brandon?
You can visit nearby places like America's Best Contacts & Eyeglasses for eyewear, Bright Now Dental for dental services, or Lowe's Home Improvement for home projects before or after your visit.
Are there dining options near the Verizon store in Brandon?
Yes, nearby dining options include Pita's Republic for Greek and Middle Eastern food, Bonefish Grill for seafood, Chick-fil-A for fast food chicken, and Cicis Pizza for buffet-style pizza.
How can nearby financial services be convenient when visiting Verizon Brandon?
Grow Financial Federal Credit Union, Bank of America ATM, and Regions Bank are located nearby, providing convenient access to banking and financial services during your visit.
What brands of mobile phones can I find at the Verizon Brandon store?
Verizon Brandon carries Apple, Samsung, Motorola, Google, Kyocera, and TCL brand mobile phones.