What are the store hours for Verizon at Brandon Town Center Mall?

The store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.

Does Verizon offer in-store pickup services?

Yes, Verizon provides in-store pickup services for your convenience.

What payment options are accepted at Verizon in Brandon?

This Verizon location accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.

How can I contact Verizon at Brandon Town Center Mall?

You can reach them by phone at +1 813-413-1418 or via email at Info@victra.com.

Does Verizon at Brandon Town Center Mall offer device recycling?

Yes, this location has electronics recycling services available.

What languages are spoken at Verizon in Brandon?

Staff at this Verizon store speak both English and Spanish to assist customers.

What nearby dining options can I explore before or after visiting Verizon?

Nearby dining options include Sarku Japan for Japanese cuisine, Westfield Brandon Food Court offering Mexican and Tex-Mex, and Steak Escape for sandwiches.

Are there other mobile phone stores near Verizon at Brandon Town Center Mall?

Yes, nearby mobile phone stores include another Victra — Verizon Authorized Retailer and Metro by T-Mobile, giving you more options for wireless services.

Brand Certified

Verizon

4.6

(423 reviews)

Get Directions Call Website

Business Details

465 Brandon Town Center Mall, Brandon, FL

33511, United States

(813) 413-1418

https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless

Victra is your local Verizon authorized retailer in Brandon, FL. Our team provides a simple and helpful experience for every guest. You can shop the latest Verizon phones, tablets, smartwatches, home internet options, accessories, and device protection. We support both personal and business accounts. Our store consultants can help you upgrade devices, manage plan changes, add new lines, and set up products for home or business use. Frontier Internet is also available at this location, with strong offers for homes and businesses in the area. Visit us for reliable wireless service, expert support, and solutions that fit your needs.

Details

DeliveryNot available
Credit cardAvailable
DebitAvailable
Mobile paymentsAvailable
Cash onlyNot available
Accepts checksNot available
Curbside pickupNot available
[Free/Paid] wi-fiNot available

Location

Verizon

465 Brandon Town Center Mall, Brandon, FL

33511, United States

Get Directions

Hours

Monday10:00 AM - 8:00 PM

Tuesday10:00 AM - 8:00 PM

Wednesday10:00 AM - 8:00 PM

Thursday10:00 AM - 8:00 PM

Friday10:00 AM - 8:00 PM

Saturday10:00 AM - 9:00 PM

Sunday11:00 AM - 6:00 PM

Reviews

4.6

423 reviews

5 stars

366

4 stars

3 stars

2 stars

1 star

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted exceptional customer service, particularly praising staff members like Brandon, Angel, and Kelly for their helpfulness, knowledge, and patience.

Knowledgeable Staff

Customers consistently noted the staff's expertise and ability to explain products and services clearly, making the purchasing process smooth and informative.

Positive Experiences

Many customers reported enjoyable experiences at the store, often leaving with a smile after receiving assistance, indicating a welcoming and friendly atmosphere.

Issues with Promotions

Some customers expressed frustration regarding misunderstandings or lack of follow-through on promotional offers, leading to dissatisfaction with their overall experience.

JB
Johnathan Bendorf
Jan 26, 2026
5.0
Needed Verizon service after apple replaced my phone. Brandon at the Verizon store by the food court was amazing . After being turned away with road blocks from version y the Apple Store . This young man over come all my obstacles and has my phone operating like new . Huge thanks to Brandon for taking care of my stress of the day !!
JW
Juanita Wiggins
Jan 16, 2026
5.0
Incredible customer service. Would recommend Gerson at the Brandon Town Center store to everyone. Very knowledgeable, polite and great personality!
DC
Denise Chenoweth
Jan 8, 2026
5.0
I had an excellent experience at Verizon Victra – Brandon Mall near the food court. After a horrible online customer service experience, I walked in feeling frustrated and honestly expecting the worst. Dely completely turned my day around. She was patient, kind, knowledgeable, and went above and beyond to help me resolve an issue that wasn’t even caused by that location. Her professionalism and genuine desire to help made all the difference. I walked in angry and walked out smiling. Huge thanks to Dely for her support and outstanding customer service — she’s the reason I highly recommend this store!
DP
Denisa Peterson
Dec 29, 2025
5.0
We visited the food court Verizon to upgrade our phones and were pleasantly surprised by the great service Brandon provided. He was friendly, knowledgeable and personable. We chatted while the phones were transferring info and he made the entire interaction a pleasant one. Verizon is lucky to have him.
TG
Tonya Green
Dec 27, 2025
5.0
"Brandon" at store 465 is AMAZING!!! He has helped me with multiple phones and devices over the past few years. I went to a different store that is closer to my home and left there to head right to the mall to get him to help me. His customer service skills are impeccable. He listens to the needs of his customers to cater the service to their needs! He is personable and kind. Don't waste your time going to other VZW stores. Go see Brandon at Brandon Exchange Mall (VZW closest to the food court).