Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Brandon, FL. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
413 reviews
5 stars
362
4 stars
19
3 stars6
2 stars4
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and patient, with many specific mentions of employees like Kelly, Brandon, and Angel.
Product Knowledge
Reviewers highlighted the team's expertise in explaining products and services, helping customers make informed decisions.
Positive Experiences
Many customers reported enjoyable and stress-free experiences during their visits, often noting the fun atmosphere and helpfulness of the staff.
Account Issues
Some customers expressed frustration with account management and billing issues, indicating a need for better follow-through on promotions and service changes.
Teamwork
Several reviews mentioned the collaborative efforts of the staff, showcasing a strong team dynamic that contributed to positive customer experiences.
- JCJames Dela CruzOct 25, 20255.0Satisfied
- DDDion DotsonSep 10, 20255.0Really great service
- LFLiver Licor FundoraAug 14, 20255.0Muy buena
- MBMelissa BryantJul 29, 20255.0Verizon, located at the food court. You won't have to worry at this location. You don't have to know all the tech terminology here. And you don't have to be shy about asking the questions that you need to know. I went to this location, and was greeted and assisted by this amazing and knowledgeable team. Brandon, Kelly, Adrian and Danny walked me through the latest features for mobile phones and the updated technology for tablets. What you will love about This location and This team is that they were fun, lighthearted, knowledgeable and had tons of patience.This team shared with me what the new offers were, how to resolve my issues in a way that was cost effective and then they assisted me with ensuring that all my apps and essentials worked on my new devices before I left the store. I was able to have my issues resolved, upgraded and I left with Everything working as if nothing had ever happened. It was stress free and I am very grateful. Many Blessings to this Verizon team! Thank you ~
- AWAnita WyattJul 29, 20255.0Wow! My sister and I just had the most amazing experience at Verizon. Brandon provided us with such personable and very informative service. He really went the extra mile to educate us on our options. The entire team was committed to providing us with exceptional service. Thank you Brandon, Adrian, Danny and Kelly for assisting us today and for having patience with us. We appreciate the time you took to guide us through our purchase.
Frequently Asked Questions About Verizon
What products does Verizon at Brandon Town Center Mall offer?
Verizon offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What brands can I find at Verizon in Brandon, FL?
You can find brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and more at this location.
What are the store hours for Verizon at Brandon Town Center Mall?
The store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Verizon offer in-store pickup services?
Yes, Verizon provides in-store pickup services for your convenience.
What payment options are accepted at Verizon in Brandon?
This Verizon location accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
How can I contact Verizon at Brandon Town Center Mall?
You can reach them by phone at +1 813-413-1418 or via email at Info@victra.com.
Does Verizon at Brandon Town Center Mall offer device recycling?
Yes, this location has electronics recycling services available.
What languages are spoken at Verizon in Brandon?
Staff at this Verizon store speak both English and Spanish to assist customers.
What nearby dining options can I explore before or after visiting Verizon?
Nearby dining options include Sarku Japan for Japanese cuisine, Westfield Brandon Food Court offering Mexican and Tex-Mex, and Steak Escape for sandwiches.
Are there other mobile phone stores near Verizon at Brandon Town Center Mall?
Yes, nearby mobile phone stores include another Victra — Verizon Authorized Retailer and Metro by T-Mobile, giving you more options for wireless services.