Geek Squad

Reviews

• SS

  S

  Dec 28, 2025
  5.0
  Saved my photos! Was making a backup of my photos from my phone but they all disappeared halfway through. I ran to GeekSquad and Carlos not only was able to get them back but also make a backup copy without any issues.
• KD

  Kerry Dent

  Oct 23, 2025
  1.0
  Had the worst experience with Geek Squad. Went in to get BitLocker loop removed off my computer and somehow was charged 218$ for a new hard drive. Paid for it, brought it home and I was still having the same issues. Went back to geek squad to get it checked out again and they didn’t fix it. They called me and said I needed to purchase 116$ ram then called me next day and said mother board may be down. Man I’m just trying to bypass bitlocker loop. Where did all these charges come from ? They put their own personal ram into my laptop and now this thing won’t even turn on. My laptop is cooked
• HS

  hannah standro

  Aug 28, 2025
  1.0
  Dropped off my vehicle at 11:30 for a noon appt of a dash installation and rear camera. I was told it would be ready by 2:30. I showed up at 4:05 to pick up my vehicle and was told I would have to wait another 30 min. No phone call to tell me they were running behind or late… unprofessional. So instead of taking 2.5 hrs and being ready by 2:30 it has taken 4.5hrs. Also, the front desk who also happened to be the “manager” is very inconsiderate and rude. None of them have customer service skills.

Frequently Asked Questions About Geek Squad