Best Buy

4.1
6939 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
116 Grand Regency Blvd, Brandon, FL
33510, United States

Hours

Reviews

4.1
6,939 reviews
5 stars
3,909
4 stars
1,449
3 stars
621
2 stars
260
1 star
700

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness and knowledge, others were criticized for being unprofessional or unhelpful.

Product Availability

Customers expressed frustration with product availability and delivery issues, including canceled appointments and misinformation about stock.

Geek Squad Experience

Many reviews highlighted poor experiences with Geek Squad, particularly regarding installation services and customer support.

Store Environment

The store environment received positive remarks for being clean and well-organized, but some customers noted a decline in staff engagement.

Pricing and Deals

Customers appreciated the competitive pricing and deals available at Best Buy, although some felt that the service did not match the quality of the products.
  • KM
    Katy Mehnert
    2 days ago
    2.0
    Tienen muy buena oferta de productos y bastante variedad, pero me tocó recibir una pésima atención de los vendedores. Fui a comprar un telefono celular y cuando se lo pedí al vendedor se fue y no volvió nunca con el artículo que quería comprar. Luego vino otra vendedora y le dije que estaba esperando que me traigan el celular para llevármelo y ella se fue a buscarlo, pero en seguida se puso a atender a otros clientes. En resumen, ninguno de los 2 vendedores se interesó en venderme un celular de alta gama.
  • LL
    Lev
    2 days ago
    1.0
    A week ago the store accidentally place on the floor and behind the counter the unreleased set of MTG The Last Airbender. After I let am employee know they removed them from the shelves and said they would place them on release day today. After entering the store when they opened , I was told they were out of stock already.
  • RT
    Rick Tehansky
    5 days ago
    5.0
    The 2 guys working in the Automotive install department get high scores across the board. They really know their chit 🤓✌️Perfect install of a Dash Cam 😎 Highly recommend 👏
  • KJ
    Koya James
    Nov 16, 2025
    5.0
    Best Buy is my go to for my mac laptop they are always busy so I suggest if you need the geek squad make an appointment, they took good care of my macs as I had to upgrade! Staff is friendly and knowledgeable. Thank you ill be back once I need more assistance.
  • DK
    Diana Keeler
    Nov 15, 2025
    1.0
    Ordered two cases of paper online under a great special. Two reams of paper came (one was torn open). Went to the store and they said you cannot buy cases of paper from Best Buy. I showed them the email confirmation that clearly said case/5,000 sheets of paper. “Nothing they could do about it.” Many other notaries around the country had the same problem. Each were met with shrugged shoulders.

Frequently Asked Questions About Best Buy

What products can I find at Best Buy Brandon?

You can shop for TVs, computers, appliances, and more at Best Buy Brandon.

What are the operating hours of Best Buy at 116 Grand Regency Blvd?

Best Buy is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sunday.