Best Buy

4.1
3864 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
20540 State Road 7, Boca Raton, FL
33498, United States

Hours

Reviews

4.1
3,864 reviews
5 stars
2,198
4 stars
835
3 stars
325
2 stars
150
1 star
356

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some employees are praised for being helpful, while others are criticized for being rude or unresponsive.

Staff Availability

Customers frequently noted a lack of staff on the sales floor, leading to long wait times for assistance.

Product Selection

The store is generally well-stocked with a good selection of electronics, but some customers reported issues with product availability and pricing discrepancies.

Store Experience

Overall shopping experience varies significantly; some customers enjoyed their visits while others found the environment frustrating and disorganized.

Repair Services

Repair services received negative feedback, with reports of poor communication and unresolved issues.
  • O
    Özden Onaran
    6 days ago
    3.0
    Prices are not good. There is a Black Friday sale, but I have never seen any convincing or competitive prices.
  • RV
    Rebel Visuals
    Nov 15, 2025
    1.0
    Unwilling to price match, even though I had a full website with no evidence of third-party retailers, it was only a $20 discount that I was asking and the product name matched everything. The store associate quoted me 199 the first time he scanned it and then clicked a few buttons and later quoted me 269 so the price went up because he messed up the register. In the end, I had to talk to him and the manager multiple times trying to get a basic $20 price match discount with the Home Depot website and did not accomplish that which basically means I’ll never come back to the store in person and waste my time.
  • DG
    DJ “DJ GQ” GQ
    Nov 12, 2025
    5.0
    Curbside service and attentiveness was great! The staff here was very friendly, and two people came out to help me with the dishwasher, I didn't have to lay a hand on it to get it in my truck. This was something I ordered online, when I got in the store I couldn't find the email, the cashier pulled it up with my phone number and just checked my id. Very nice! I'll let you know how the dishwasher works soon 😂.
  • HL
    Henry Lopez
    Oct 19, 2025
    5.0
    I wanted to upgrade the radio in my very old pickup. The staff were very friendly and greeted me immediately upon my entering the store. They directed me to the auto radio area where I was greeted by a very helpful and knowledgeable associate. Although I didn't make a purchase, I'd certainly return to this store for my electronic needs.
  • JF
    John Faber
    Oct 19, 2025
    5.0
    Information on home audio systems. Comparing soundbars and receivers. The staff was very helpfull,, explaining the differences between the two systems. They have products covering a wide range of capabilities and prices. I got a lot of useful information. I have think about my choices before making a decision. Overall, a good experience.

Frequently Asked Questions About Best Buy

What are the operating hours of Best Buy in Boca Raton?

Best Buy in Boca Raton is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sunday.

Does Best Buy Boca Raton offer in-store and curbside pickup services?

Yes, Best Buy Boca Raton offers both in-store pickup and curbside pickup services for your convenience.