Mixed feedback on customer service; some employees are praised for being helpful, while others are criticized for being rude or unresponsive.
Staff Availability
Customers frequently noted a lack of staff on the sales floor, leading to long wait times for assistance.
Product Selection
The store is generally well-stocked with a good selection of electronics, but some customers reported issues with product availability and pricing discrepancies.
Store Experience
Overall shopping experience varies significantly; some customers enjoyed their visits while others found the environment frustrating and disorganized.
Repair Services
Repair services received negative feedback, with reports of poor communication and unresolved issues.
O
Özden Onaran
6 days ago
3.0
Prices are not good. There is a Black Friday sale, but I have never seen any convincing or competitive prices.
RV
Rebel Visuals
Nov 15, 2025
1.0
Unwilling to price match, even though I had a full website with no evidence of third-party retailers, it was only a $20 discount that I was asking and the product name matched everything. The store associate quoted me 199 the first time he scanned it and then clicked a few buttons and later quoted me 269 so the price went up because he messed up the register.
In the end, I had to talk to him and the manager multiple times trying to get a basic $20 price match discount with the Home Depot website and did not accomplish that which basically means I’ll never come back to the store in person and waste my time.
DG
DJ “DJ GQ” GQ
Nov 12, 2025
5.0
Curbside service and attentiveness was great! The staff here was very friendly, and two people came out to help me with the dishwasher, I didn't have to lay a hand on it to get it in my truck. This was something I ordered online, when I got in the store I couldn't find the email, the cashier pulled it up with my phone number and just checked my id. Very nice! I'll let you know how the dishwasher works soon 😂.
HL
Henry Lopez
Oct 19, 2025
5.0
I wanted to upgrade the radio in my very old pickup. The staff were very friendly and greeted me immediately upon my entering the store. They directed me to the auto radio area where I was greeted by a very helpful and knowledgeable associate. Although I didn't make a purchase, I'd certainly return to this store for my electronic needs.
JF
John Faber
Oct 19, 2025
5.0
Information on home audio systems. Comparing soundbars and receivers. The staff was very helpfull,, explaining the differences between the two systems. They have products covering a wide range of capabilities and prices. I got a lot of useful information. I have think about my choices before making a decision. Overall, a good experience.
What are the operating hours of Best Buy in Boca Raton?
Best Buy in Boca Raton is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sunday.
Does Best Buy Boca Raton offer in-store and curbside pickup services?
Yes, Best Buy Boca Raton offers both in-store pickup and curbside pickup services for your convenience.
What kind of products can I find at Best Buy Boca Raton?
You can shop for TVs, computers, appliances, and more at Best Buy Boca Raton, along with expert advice and Geek Squad support.
Is there wheelchair accessibility at Best Buy Boca Raton?
Yes, Best Buy Boca Raton has a wheelchair accessible entrance to accommodate all customers.
Can I get my electronics repaired at Best Buy Boca Raton?
Yes, Best Buy Boca Raton offers service repair for electronics through the Geek Squad.
Does Best Buy Boca Raton accept debit cards and checks?
Best Buy Boca Raton accepts debit cards and also allows payment by check; it does not require cash only.
Which nearby places can help me if I need electronics repair or IT services?
Geek Squad, located nearby, provides expert IT services and computer repair which complements the electronics support from Best Buy.
Are there any fitness centers near Best Buy Boca Raton where I can workout before or after shopping?
Yes, nearby fitness centers such as Core Dynamix, Gymnastics Plus, and Evolution Fitness Boca offer great options for workouts around Best Buy Boca Raton.
What dining options are available near Best Buy Boca Raton?
Near Best Buy Boca Raton, you can find several dining options including Starbucks for coffee, Blaze Pizza for fast pizza, and Serious Dumplings for Chinese cuisine.
Where is Best Buy located, and are there any notable shopping centers nearby?
Best Buy is located at 20540 State Road 7, in Shadowood Square shopping center in Boca Raton, FL 33498, which offers various other stores and amenities.