Verizon

4.6
410 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Bartow’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
110 E Van Fleet Dr, Bartow, FL
33830, United States

Hours

Reviews

4.6
410 reviews
5 stars
345
4 stars
19
3 stars
10
2 stars
7
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, professionalism, and patience, particularly highlighting employees like Casey, Dante, and Justin.

Sales Experience

Several reviews noted positive experiences with the sales process, mentioning that staff provided clear explanations and helped customers find the best deals.

Long Wait Times

Some customers expressed frustration with slow service and long wait times, indicating that they left the store without assistance.

Billing Issues

Multiple reviews mentioned problems with billing, including unexpected charges and difficulties resolving issues with customer service.

Mixed Experiences

While many customers had positive interactions, some reported negative experiences, including feeling misled or receiving inadequate support.
  • KP
    Kevin Piccirillo
    5 days ago
    1.0
    Went in to switch from T-mobile. I was told by Kayla that Verizon will payoff my phones so we can switch and I would get the cards within the month. It’s been 2 months now and I still haven’t received the cards for my rebate to payoff T-mobile. Kayla messed up the paperwork somehow and now they are wanting to give me a $800 credit instead of the cards to payoff my phones. Kayla also has terrible customer service I have to say on top of her like a 2 year old in order to get updates on what’s going on. I never get a straight answer from her. I wouldn’t recommend that store for customer service it’s by far the worst!
  • PR
    Pete Randall
    Oct 18, 2025
    5.0
    Had the best customer service at this location. Casey was very professional & super helpful, explaning the options that I had available, saving me $ when bundling services...
  • MC
    Mallory Cowie
    Oct 17, 2025
    5.0
    Luis was an extremely kind and helpful person when we asked for help!
  • SC
    Sean Cunningham
    Sep 9, 2025
    1.0
    I signed up for a line as well as got a new phone at this location over 3 years ago. Since then every time a new phone comes out I get sales calls from this specific location asking if I want to upgrade my phone. I have told them numerous times to stop calling me but the calls keep coming. I am no longer even a Verizon customer and yet they continue to call to sell me a phone. Blocking the number that calls me doesn’t even work because they will call me from a different number. PLEASE STOP CALLING ME
  • DE
    Daniel Estrada
    Aug 31, 2025
    2.0
    Was falling asleep waiting for assistance. Seemed like very slow service at this location. The people that were there looking for help before me left because they were waiting for so long. The people were nice at least.

Frequently Asked Questions About Verizon

Where is the Verizon store located in Bartow, FL?

The Verizon store is located at 110 E Van Fleet Dr, Bartow, FL 33830.

What are the store hours for Verizon at 110 E Van Fleet Dr?

The Verizon store is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 6:00 PM.