Apple Aventura

Reviews

• EG

  Egor Gotovets

  5 days ago
  2.0
  One of the busiest Apple Stores I have ever seen. If you wanna purchase something or do you want to service - you will need to wait for a while. The whole stuff is exhausted
• M2

  Marta 20

  Feb 28, 2026
  1.0
  I visited this Apple Store yesterday with my daughter because her iPhone 14 Pro Max had some issues the screen would go black but the sound stayed on. My daughter didn’t want to update iOS, but we were told it was necessary. I waited 2 hours total on a weekday morning 1 hour just in line, then another 30+ minutes waiting for someone to assist me. When I politely told the manager that I had been waiting for 30 minutes, she sarcastically replied, “You haven’t been waiting 30 minutes, it’s 28 minutes,” which was very unprofessional and dismissive. Finally, a staff member said the phone was fine and insisted on updating iOS. After updating, the phone completely shut down. My daughter was very upset, and it seems the staff were not professional or careful.Honestly, I would suggest avoiding this Apple Store, especially if you can go to another location in Florida.
• IZ

  Indra zelaya

  Feb 26, 2026
  5.0
  I went today to Apple store at Aventura mall to buy my husband’s birthday gift and Shirley helped me and she was very nice and professional, highly recommended to look for her if you are gonna buy at that store, thank you Shirley!!!
• HK

  Hisham Al kurdi

  Feb 24, 2026
  1.0
  If you have any technical problem with your Apple device go to Outsource do not go to album the worst technicians ever they have in there with the smallest easiest problem they will tell you got to replace your device
• AV

  Alodie Vargas

  Feb 8, 2026
  5.0
  I had an excellent experience at this Apple Store. The staff (shoutout to Calvin, John, and Nakai) who went above and beyond to help me with my phone issue (wouldn’t turn on and had to replace the entire hardware inside), making me feel like a priority from the moment I arrived. They were incredibly kind and attentive, taking the time to understand my problem and work through it with me since I was traveling soon. They were patient, knowledgeable, and genuinely seemed to care about getting my issue resolved. Highly recommend this location and team, just note it is a very busy location!

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