Cricket Wireless Authorized Retailer

Reviews

• NN

  Notmy Name

  Feb 23, 2026
  1.0
  Been a customer for many years, and it just keeps getting worse and worse and worse. It's to the point you can't even stream a song from your phone without it having to stop and load. Customer service is absolutely useless you're always wanting you to reset your phone. Do yourself a favor and pay a little more for a quality service. I hate to leave but I have to find something where my phone actually works. It sucks so bad even their own app won't load half the time. And it's not like I live out in the boondocks, I live right in the edge of downtown Winter Haven
• JM

  Jason Millz

  Jan 6, 2026
  5.0
  Great service I was in and out with my new phone quick.would recommend to anyone
• JJ

  Joseph

  Dec 19, 2025
  5.0
  I had a great experience at Cricket Wireless, thanks to Danielle. She was friendly, professional, and very knowledgeable. Danielle took the time to explain my options clearly and made sure I got exactly what I needed without feeling rushed. Her customer service was excellent, and she made the whole process easy and stress-free. I highly recommend asking for Danielle if you visit this location.
• MW

  Mike Willam's

  Dec 19, 2025
  5.0
  Sales Rep Danielle was very impressive. She helped me find the right phone on my budget. Very detailed and educated on phones. Need more sales reps in the store like her.
• RR

  Rose Rose

  Dec 18, 2025
  5.0
  Dani is amazing 🤩 very helpful and went above and beyond for my husband and me. Making this my new home store and I live in Lakeland. Thanks for the great service! -Rose