Verizon

4.6
392 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Apopka’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
1380 W Orange Blossom Trail, Apopka, FL
32712, United States

Hours

Reviews

4.6
389 reviews
5 stars
327
4 stars
21
3 stars
9
2 stars
5
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being knowledgeable, helpful, and friendly, with specific mentions of employees like Jean-Michael, Yenny, and Scott for their exceptional service.

Mixed Experiences

While many reviews highlighted positive interactions, several customers reported poor service, confusion regarding billing, and issues with account management, indicating inconsistency in service quality.

Store Environment

The store was generally described as clean and organized, but some customers noted long wait times and lack of acknowledgment from staff during busy periods.

Problem Resolution

Some customers expressed frustration with unresolved issues and poor follow-up, particularly regarding billing discrepancies and account management, suggesting a need for improved problem-solving skills among staff.
  • EA
    Esmeralda Astacio
    Jan 2, 2026
    5.0
    Junior was very helpful and thorough. He made addimg the lines really easy.
  • KM
    KATHY MURPHY
    Dec 19, 2025
    5.0
    Extremely knowledgeable and very helpful
  • JC
    Jennifer Cera
    Dec 4, 2025
    5.0
    Andre was fantastic! A great experience and I will be coming back
  • AE
    Allison Esposito
    Nov 13, 2025
    5.0
    I’ve had multiple great experiences in this store. John and Esteban helped me upgrade my phone today. The team is efficient and absolutely hilarious! Would highly recommend this team and store for future upgrades/purchases!
  • JP
    Janny P
    Nov 8, 2025
    1.0
    Every time I got into this location I leave even more confused then when I went in. There is a Hispanic young lady that works there that needs to learn to keep it professional with EVERYONE. After 3 attempts to understand how I’m not on an account I opened with my name on it and why my bill is higher than what she said it would be I left so confused I just want to end services cause how are you all even open and can’t answer Basic questions about an account????? HOWWWWWWWWW???????

Frequently Asked Questions About Verizon

What products and brands can I find at the Verizon store on 1380 W Orange Blossom Trail?

You can find Verizon wireless plans, smartphones like Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, and accessories from brands including Verizon, Apple, Motorola, Samsung, LG, HTC, Google, and Asus.

What are the store hours of the Verizon Cellular Sales location in Apopka?

The store is open from 9:00 AM to 9:00 PM Monday through Saturday and from 11:00 AM to 6:00 PM on Sundays.