Verizon

4.6
388 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Apopka’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
1380 W Orange Blossom Trail, Apopka, FL
32712, United States

Hours

Reviews

4.6
385 reviews
5 stars
323
4 stars
21
3 stars
9
2 stars
5
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and attentive, with specific mentions of employees like Jean-Michael, Yenny, and Scott.

Mixed Experiences

While many reviews highlighted excellent service, there were significant complaints about poor customer service, particularly during billing issues and account management.

Sales Process

Customers appreciated the thoroughness and patience of sales representatives during the phone upgrade and purchasing process.

Store Environment

The store was generally described as clean and organized, contributing to a positive shopping experience.

Problem Resolution

Some customers reported difficulties in resolving issues, particularly related to billing and account discrepancies, leading to frustration.
  • AE
    Allison Esposito
    Nov 13, 2025
    5.0
    I’ve had multiple great experiences in this store. John and Esteban helped me upgrade my phone today. The team is efficient and absolutely hilarious! Would highly recommend this team and store for future upgrades/purchases!
  • JP
    Janny P
    Nov 8, 2025
    1.0
    Every time I got into this location I leave even more confused then when I went in. There is a Hispanic young lady that works there that needs to learn to keep it professional with EVERYONE. After 3 attempts to understand how I’m not on an account I opened with my name on it and why my bill is higher than what she said it would be I left so confused I just want to end services cause how are you all even open and can’t answer Basic questions about an account????? HOWWWWWWWWW???????
  • NS
    nick stucker
    Oct 24, 2025
    5.0
    I had a great experience at the Apopka Verizon location. Jean-Michael Estevez went above and beyond with providing excellent Customer Service with setting up a new phone for me.
  • SC
    Sean Craig
    Oct 23, 2025
    5.0
    Jean-Michael is stellar. He helped me better than 3 online reps did. I had a terrible problem happen during travel and he helped me and was calming, and immensely attentive and helpful. Never order online! Get it from here at Verizon. I ordered online and I wish I had come in the store to deal with them here personally.
  • LR
    Lauren Rushak
    Oct 8, 2025
    5.0
    Yenny from Verizon Apopka was so helpful and kind! She made it a priority with customer service to get our existing discount as it wasn’t appearing on our new bill. She really went out of her way to help us- very appreciative for Yenny’s knowledge and kindness!

Frequently Asked Questions About Verizon

What products and brands can I find at the Verizon store on 1380 W Orange Blossom Trail?

You can find Verizon wireless plans, smartphones like Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, and accessories from brands including Verizon, Apple, Motorola, Samsung, LG, HTC, Google, and Asus.

What are the store hours of the Verizon Cellular Sales location in Apopka?

The store is open from 9:00 AM to 9:00 PM Monday through Saturday and from 11:00 AM to 6:00 PM on Sundays.