Business Details
About
Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Janesville store today.
Location
Cricket Wireless Authorized Retailer
946 W State Road 436, Altamonte Springs, FL
32714, United States
Hours
Reviews
4.5
174 reviews
5 stars
143
4 stars
9
3 stars
5
2 stars
3
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the exceptional customer service provided by staff members, particularly highlighting Hashiel and Jennifer for their friendliness, patience, and willingness to help.
Staff Knowledge
Many reviews noted the staff's knowledge and ability to assist with various issues, making customers feel valued and well-informed.
Mixed Experiences
While most feedback was positive, there were a few negative experiences reported, particularly regarding rude service from some employees, which impacted customer satisfaction.
Store Environment
Customers appreciated the clean and welcoming store environment, contributing to a pleasant shopping experience.
- DGDorothy GriceJan 2, 20265.0Very helpful and patient!
- KMkylie marieDec 16, 20255.0Amazing service!! Hashiel, Gina and Jennifer were all great! I was in and out within 10 minutes! Thank you!
- DLDestiny LDec 10, 20255.0Hash took care of me he was very fast and informative. GREAT customer service , made sure we were well taken care of , made sure my phone was connected and working before we left. Very friendly !! Had a great experience because of him. He even upgraded my phone ! I didn’t even know I had an upgrade available! Thank you so much Hash for the great service. I will be back to get my new phone specifically with Hash. Thank you!
- BAbarbara andrewsDec 8, 20255.0The best customer service I ever had I definitely so grateful for my home store and Hashiel at Altamonte Springs store I've been to so many customers service places and none compare to this young men service. So grateful for this store and him. Please give him a raise or higher position because wow.
- TWTerrie WaltersNov 23, 20255.0I've been with Cricket for over 10 years and this store has always provided the best customer service in Altamonte/Apopka. Last week we went in to replace two phones an hour before closing time, but that had no impact on the service we got from Jennifer. She gave us a warm and sincere welcome, helped us pick out the perfect phones based on the way we use them, then flawlessly transferred our data to both phones at once while answering our many questions and engaging us in light, friendly conversation. Thanks Jennifer; you're the BEST!
Frequently Asked Questions About Cricket Wireless Authorized Retailer
What types of cell phone plans does Cricket Wireless Authorized Retailer in Altamonte Springs offer?
Cricket Wireless offers customizable cell phone plans with unlimited talk, text, and data, all with no annual contract to fit your lifestyle.
Where is Cricket Wireless Authorized Retailer located in Altamonte Springs?
It is located at 946 W State Road 436, Altamonte Springs, FL 32714.
What are the store hours for Cricket Wireless in Altamonte Springs?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM and Sunday from 12:00 PM to 6:00 PM.
Does Cricket Wireless require a contract for their cell phone plans at this location?
No, Cricket Wireless offers cell phone plans with no annual contract at this store.
How can I contact Cricket Wireless Authorized Retailer in Altamonte Springs by phone?
You can reach the store by calling +1 407-865-5997.
Are there any ice cream shops near the Cricket Wireless store?
Yes, Baskin-Robbins ice cream shops are nearby, perfect for a sweet treat before or after your visit.
What department stores are located near Cricket Wireless Authorized Retailer?
Kohl's department store is nearby, so you can conveniently shop for apparel and home goods before or after your wireless service needs.
Are there beauty salons close to the Cricket Wireless store in Altamonte Springs?
Yes, there are several beauty salons nearby, including Hairguru4u2 Salon, Zuni's Hair Salon, and Jeannie's Beauty Bar for your grooming and beauty services needs.
Can I find fitness or gym facilities near the Cricket Wireless store?
Yes, HOTWORX gyms and Fitness Partners Cycle Workout are nearby, making it convenient to combine fitness and errands in one trip.
Where can I find coffee or bakery options near the Cricket Wireless Retailer in Altamonte Springs?
Cachitos Bakery Orlando, which offers bakery and coffee shop services with a Latin American twist, is close by for a delightful snack or coffee break.