Business Details
About
Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Altamonte Springs store today.
Location
Cricket Wireless Authorized Retailer
946 W State Road 436, Altamonte Springs, FL
32714, United States
Hours
Reviews
4.5
168 reviews
5 stars
137
4 stars
9
3 stars
5
2 stars
3
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the exceptional customer service provided by staff members, particularly highlighting individuals like Hashiel and Jennifer for their helpfulness and positive attitudes.
Staff Knowledge
Customers frequently noted the staff's knowledge and ability to assist with technical issues, making the experience smoother and more enjoyable.
Mixed Experiences
While many reviews were positive, there were also reports of rude behavior from some staff members, leading to a few negative experiences.
Store Environment
The store was often described as clean and welcoming, contributing to a pleasant shopping experience.
Product Availability
Some customers expressed disappointment regarding the availability of certain products, indicating a need for better stock management.
- BBBenji Benji2 days ago5.0Hashiel provided the best customer service
- AMAshlee McElroyNov 2, 20255.0Jennifer is my life saver! Thank you for incredible customer service and understanding!! 💛
- JHJudith HulseOct 14, 20255.0Amazing customer service definitely recommend this place. Check them out guys.
- KWKatrina WilsonOct 14, 20251.0After being with Cricket for over 10 years my Mom who's a senior citizen will be leaving Cricket today. Was sold a bad phone and when trying to work it out and get a replacement, was told to do so by customer service, the manager was extremely rude and condescending to my Mom. I was getting extremely upset by how he was talking to my Mother so to keep from going off on the guy I just told my Mom let's go and told her to end things with Cricket. You need to learn better customer service and how to talk to your elders. I will be escalating this as far as possible.
- JCJonah CockerhamSep 5, 20255.0Excellent customer service, very nice employees! Will definitely come back here !!! Hashiel and Jennifer were amazing !!
Frequently Asked Questions About Cricket Wireless Authorized Retailer
What types of cell phone plans does Cricket Wireless Authorized Retailer in Altamonte Springs offer?
Cricket Wireless offers customizable cell phone plans with unlimited talk, text, and data, all with no annual contract to fit your lifestyle.
Where is Cricket Wireless Authorized Retailer located in Altamonte Springs?
It is located at 946 W State Road 436, Altamonte Springs, FL 32714.
What are the store hours for Cricket Wireless in Altamonte Springs?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM and Sunday from 12:00 PM to 6:00 PM.
Does Cricket Wireless require a contract for their cell phone plans at this location?
No, Cricket Wireless offers cell phone plans with no annual contract at this store.
How can I contact Cricket Wireless Authorized Retailer in Altamonte Springs by phone?
You can reach the store by calling +1 407-865-5997.
Are there any ice cream shops near the Cricket Wireless store?
Yes, Baskin-Robbins ice cream shops are nearby, perfect for a sweet treat before or after your visit.
What department stores are located near Cricket Wireless Authorized Retailer?
Kohl's department store is nearby, so you can conveniently shop for apparel and home goods before or after your wireless service needs.
Are there beauty salons close to the Cricket Wireless store in Altamonte Springs?
Yes, there are several beauty salons nearby, including Hairguru4u2 Salon, Zuni's Hair Salon, and Jeannie's Beauty Bar for your grooming and beauty services needs.
Can I find fitness or gym facilities near the Cricket Wireless store?
Yes, HOTWORX gyms and Fitness Partners Cycle Workout are nearby, making it convenient to combine fitness and errands in one trip.
Where can I find coffee or bakery options near the Cricket Wireless Retailer in Altamonte Springs?
Cachitos Bakery Orlando, which offers bakery and coffee shop services with a Latin American twist, is close by for a delightful snack or coffee break.