Business Details
About
Cell Phone Store
TCC Alachua, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 15560 Nw Us Highway 441.
Location
Hours
Reviews
4.8
627 reviews
5 stars
577
4 stars
17
3 stars8
2 stars4
1 star
21
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customers consistently praised staff members like Kevin, Preston, and Kelvin for their exceptional service, knowledge, and helpfulness.
Customer Service
Overall, the customer service experience was highly rated, with many reviews highlighting the staff's friendliness and willingness to assist.
Management Issues
Some customers expressed dissatisfaction with management, describing them as rude and unhelpful, contrasting with the positive feedback for lower-level staff.
Technical Support
Customers appreciated the technical support provided, particularly in resolving issues quickly and efficiently.
Community Engagement
The store's involvement in community events, such as a backpack giveaway, received positive feedback, although some customers felt neglected during these events.
- APAnthony Proto2 days ago5.0Kevin excellent and very helpful and customer oriented.
- ZKZan KavanahNov 12, 20255.0Kevin is the bomb!!! Wow. You know going to Verizon can be a giant ordeal and he helped save money on our bill, got us a new phone and we saved on that. He was smart, generous, and funny. So #grateful for this Verizon employee!
- YRYvette RobinsonNov 7, 20255.0Consistently excellent customer service. Kelvin has helped me and my business out on multiple occasions and we get the devices we need at great prices.
- NJNa'loni JonesNov 5, 20255.0Kelvin is GREAT! He has great customer service, he makes sure his customers are satisfied, and happy!
- SSStephanie SaundersOct 30, 20255.0Kelvin was amazing. He is a magician. He can take care of multiple customers at once. Definitely only dealing with him from now on.
Frequently Asked Questions About Verizon
What products and services does Verizon at 15560 Nw Us Highway 441 offer?
Verizon offers smartphones, tablets, wireless devices, Verizon home internet, accessories, device activation, upgrades, prepaid plans, business accounts, and more.
What are the store hours for Verizon in Alachua, FL?
The store is open Monday to Saturday from 9:00 AM to 7:00 PM and Sunday from 12:00 PM to 5:00 PM.
Does this Verizon location support in-store and curbside pickup?
Yes, they offer both in-store pickup and curbside pickup services.
What payment methods are accepted at Verizon in Alachua?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is this Verizon store an authorized Verizon retailer?
Yes, TCC Alachua operates as an independently owned and operated Verizon authorized retailer.
Where can I schedule an appointment or reserve service at Verizon?
You can schedule an appointment at https://www.tccrocks.com/appointments/.
What brands of devices are available at this Verizon retailer?
They offer devices from Apple, Samsung, Motorola, LG, and HTC.
How can I reach Verizon Alachua for inquiries or support?
You can call the store at +1 386-462-3903.
What nearby financial services are available near Verizon Alachua?
Nearby financial services include Advance America (check cashing/payday loans), Capital City Bank ATM at Hitchcock's Market, Coinme, Coin Cloud Bitcoin ATM, and Western Union for money transfers.
What are some dining options close to Verizon in Alachua?
Near Verizon, you can find Eltoro Restaurant (Tex-Mex/Mexican), Rose Garden Chinese Restaurant, and Redbox which also offers cafe services.
Are there any nearby services for mobile phone repair or tech support?
Yes, Healthy Phone Tech offers mobile phone repair and IT services nearby.