Customer Service
Feedback on customer service is mixed; while some customers praised helpful and knowledgeable staff, others reported long wait times and unprofessional behavior from employees.
Product Availability
Customers frequently noted issues with product availability, including items being out of stock or misleading information about inventory.
Online Experience
Many customers expressed frustration with the online ordering and pickup process, citing cancellations and poor communication.
Geek Squad
The Geek Squad received both positive and negative feedback, with some customers appreciating their help while others experienced delays and poor service.
Store Environment
The store was generally described as clean and well-organized, but some customers reported difficulties in getting assistance from staff.