Business Details
About
Cell Phone Store
TCC Rehoboth Beach, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 37156 Rehoboth Avenue Ext.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.8
1,038 reviews
5 stars
962
4 stars
18
3 stars7
2 stars10
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of representatives like Sarah, Mike, and Victoria.
Problem Resolution
Several reviews highlighted the staff's ability to effectively resolve issues, with Danielle and Lindsey receiving particular commendations for their assistance.
Sales Experience
While many customers had positive experiences with sales representatives, some reported aggressive upselling tactics that left them feeling pressured.
Store Environment
The store atmosphere was generally described as friendly and welcoming, contributing to a positive customer experience.
Billing Issues
A few customers expressed frustration over billing discrepancies and issues related to account management, indicating a need for better communication regarding charges.
- CDChristy Dowd2 days ago5.0Alex at the Rehoboth Beach Location went above and beyond what was required, also followed up to check on us and whatever he said he was going to do he did. He is by far one of the best employees in any retail business that I have dealt with. A true gem.
- AKAmy K5 days ago5.0Lindsey was super helpful! I got a much needed upgrade from my phone and she was very patient in helping me decide which phone was best for me! Highly recommend them!
- EPElizabeth PiekNov 11, 20255.0Mike Jones was outstanding! He helped us trade in iPhones, iPads and watches on Veterans Day and was kind, knowledgeable, and was the best salesperson we have had at Verizon! Thanks Mike and Verizon.
- CSclark sieversNov 10, 20255.0Mine has helped me several times and has always been very helpful, knowledgeable, and above all patient and kind, explaining all of my options in ways I can understand. He has saved me money every time and helped me find the best plan and deals.
- EDEric DwyreNov 9, 20255.0Alex was jumping around to 3 different groups of customers going through different parts of the process with their phone needs, and I walked in and he asked me if all I needed was a screen protector, applied it quickly and checked me out so I didnt have to wait around…very appreciated
Frequently Asked Questions About Verizon
Where is the Verizon store in Rehoboth Beach located?
The Verizon store is located at 37156 Rehoboth Avenue Ext, Rehoboth Beach, DE 19971.
What are the store hours for the Verizon authorized retailer in Rehoboth Beach?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
What types of products can I find at the Verizon store in Rehoboth Beach?
You can find smartphones, tablets, wireless devices, mobile accessories, phone cases, screen protectors, charging cables, Bluetooth headphones, smartwatches, and Verizon home internet products.
Does the Verizon Rehoboth Beach location offer any in-store pickup services?
Yes, in-store pickup is available for purchases at this location.
What new network technology does the Verizon store support?
The store offers the latest Verizon network coverage, including 5G service for consumers and businesses.
Are there any online tools or apps to help schedule appointments or manage accounts for Verizon customers?
Yes, you can use the My Verizon app to schedule appointments and manage your account. The store also provides an online reservation system for appointments.
What nearby places can I visit around the Verizon store in Rehoboth Beach?
Nearby you can visit The Point Coffee Shop & Bakery for a coffee break, Conch Island Key West Bar and Grill for dining, and multiple real estate agents like David's Real Estate Page if you're interested in local property services.
How can the nearby businesses complement my visit to the Verizon store?
After visiting Verizon, you might enjoy a meal at Casa DiLeo or Gio's Rehoboth, or if you're looking for travel services, Accent On Travel is nearby to help with your planning.
Are there any nearby services that can assist with health or wellness near the Verizon location?
Yes, Restore Your Glow medical spa and PIVOT Physical Therapy are close by for health and wellness services.
What customer service options does TCC Rehoboth Beach offer?
TCC Rehoboth Beach provides award-winning customer service, including device activation, bill payments, prepaid plans, business accounts, and total mobile protection services.