Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Ocean View, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 89 Atlantic Av.
Location
Hours
Reviews
4.6
191 reviews
5 stars
167
4 stars
8
3 stars1
2 stars2
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and patient, particularly highlighting employees like Brittany, Rev, and Dame.
Mixed Experiences
While many reviews were positive, there were notable complaints about poor service from certain staff members, particularly regarding communication and handling of issues.
Product Knowledge
Several customers appreciated the staff's expertise in explaining products and services, making the purchasing process smoother.
Efficiency
Customers frequently mentioned quick and efficient service, with many noting that their transactions were handled promptly.
Negative Incidents
A few reviews reported negative experiences involving deceptive practices and unhelpful management, indicating inconsistency in service quality.
- KSKathy SheetzNov 11, 20255.0Ovidiu was wonderful and very helpful .
- LSLaura SturlaSep 20, 20255.0Brittany has been awesome to work with over the years. She has helped my family of 6 stay connected and educates us on options, troubleshooting and savings. She is why we keep coming back! ⭐️⭐️⭐️⭐️⭐️
- JDJodi DeanSep 14, 20255.0Rev was extremely helpful in helping us to get a new phone and set it up. Went the extra mile! Thank you for your help!
- MHMaddy HockmanAug 27, 20255.0Came in to change carriers, and Brittany made the transition seamless. She was helpful, insightful and friendly. I usually dread going to phone stores because of how long everything takes but she kept things moving and made my experience pleasant.
- KDKallie DrewyerAug 8, 20255.0Brittany F. made the process of me getting a new phone as seamless as possible. She was so kind, polite, helpful, and answered every single one of my questions with patience and confidence. Thank you Brittany!
Frequently Asked Questions About Verizon
What types of products and services does Verizon at 89 Atlantic Ave offer?
They offer the latest smartphones, tablets, Verizon home internet, tech accessories, connected devices, and provide award-winning customer service for both consumers and businesses.
What are the operating hours for Verizon at Ocean View?
Verizon is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Can I schedule an appointment or pickup at Verizon?
Yes, you can schedule appointments online at https://wirelesszone.com/appointments/ and use in-store or curbside pickup services.
Does Verizon offer device financing and protection plans?
Yes, Verizon provides device financing options and protection plans such as Total Mobile Protection and Verizon Protect.
Which brands can I find at Verizon in Ocean View?
You can find popular brands like Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, and many more.
Where is Verizon located in Ocean View?
Verizon is located at 89 Atlantic Ave, Unit 5, Ocean View, DE 19970.
Is Verizon at Ocean View an authorized Verizon retailer?
Yes, Wireless Zone is an independently owned and operated Verizon Authorized Retailer at Ocean View.
Can customers visiting Verizon also explore nearby places?
Yes, customers can visit nearby places such as Ocean View Brewing Company for drinks, The Cafe on 26 for dining, and Sherwin-Williams for hardware supplies.
Are there real estate services near Verizon at Ocean View?
Yes, several real estate agents and services like Coldwell Banker Realty, Anne Powell, and Brad Smith-Realtor are nearby, useful if you're relocating or seeking property insights.
What health and medical facilities are close to Verizon?
Nearby health facilities include Atracare Urgent Care Clinic, Mercer Sydell Dental, and Atlantic Orthopaedics, offering convenient medical services for customers visiting Verizon.