Many customers praised the staff for being friendly, caring, and knowledgeable, with several specific mentions of individual veterinarians who provided excellent care.
Cost Concerns
Numerous reviews highlighted concerns about high prices for services, with some customers feeling that the costs were excessive and not justified by the level of care received.
Mixed Experiences
While many customers reported positive experiences, there were significant complaints about unprofessional behavior from some staff members, leading to feelings of discomfort and dissatisfaction.
Compassionate Care
Several reviews noted the compassionate care provided during difficult times, such as end-of-life decisions, indicating that some staff members genuinely care about the animals and their owners.
Appointment Issues
Some customers experienced issues with appointment scheduling and communication, including being turned away for being slightly late or feeling rushed during visits.
SP
Sue P
Jan 5, 2026
5.0
I have been bringing my dogs here for years. They are kind, caring, and always take good care of my dog. I use them for vet care, grooming and boarding. The staff is awesome. I really love Dr. Scalia. My dog loves going to boarding. And he always looks and smells amazing after he is groomed there.
KM
Kimmie Mahaffey
Dec 26, 2025
5.0
They were so nice and got my newly adopted Lil piper in quickly due to her having a runny nose they do amazing work for the spca adopted pets they put my mind at ease and was so good with her and me! Highly recommend to use them for your first vet visit and being around holiday my vet was closed which they put my mind at ease seeing her so quickly even the receptionist was very kind and efficient...thank you to you all and piper thanks u as well :) piper shld feel better soon
JB
John Bartnicki
Dec 18, 2025
4.0
Excellent service with friendly, caring, empathetic staff. Only one major issue: very pricey, esp lab costs and physical exams.
KB
Karen Black
Oct 13, 2025
5.0
Great staff and doc. They were great with my lil Nami kitty. Very easy to schedule appointments online.
GS
Greg Schlosberg
Sep 10, 2025
2.0
Upcharged for an exam visit when my pet only needed a second dose for a vaccination. Had already been charged for an exam 3 weeks prior and said nothing
had changed
Frequently Asked Questions About VCA Pike Creek Animal Hospital
What are the regular business hours of VCA Pike Creek Animal Hospital?
The hospital is open Monday to Wednesday from 7:00am to 7:00pm, and Thursday to Friday from 7:00am to 5:00pm. It is closed on Saturdays and Sundays for regular services.
Is VCA Pike Creek Animal Hospital open on weekends?
The hospital is closed on Saturdays and Sundays for regular services but is open from 5:00pm to 6:00pm on those days for boarding pick-ups only.
What services does VCA Pike Creek Animal Hospital offer?
Services include advanced care, allergy and skin care, dentistry, diagnostics, diet and nutrition, laser surgery, pet boarding, grooming, wellness exams, spay and neuter, vaccinations, and more.
What types of pets does VCA Pike Creek Animal Hospital primarily serve?
The hospital primarily serves dogs and cats.
What payment options are accepted at VCA Pike Creek Animal Hospital?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Where is VCA Pike Creek Animal Hospital located?
It is located at 297 Polly Drummond Hill Road, Newark, DE 19711, USA.
Is there a special offer for new clients at VCA Pike Creek Animal Hospital?
Yes, new clients can click for a Free First Exam coupon on their website.
What nearby places can be visited before or after an appointment at VCA Pike Creek Animal Hospital?
Nearby places include Dunkin' for coffee, Domino's Pizza for a quick meal, and Mee Garden, a Chinese restaurant, offering convenient food options.
Are there any nearby fitness or wellness centers around VCA Pike Creek Animal Hospital?
Yes, nearby fitness and wellness options include Premiere Massage Studio, Truly Yoga Studio, RXFitness gym, MAD 4 Strength gym, and Therapeutic Massage of Delaware.
What pet-related services are available near VCA Pike Creek Animal Hospital?
Nearby pet-related services include Pike Creek Animal Hospital and other VCA Pike Creek Animal Hospital locations, which provide veterinary and pet services.