VCA Pike Creek Animal Hospital

4.3
275 reviews

About

VeterinariansVeterinary Clinics & HospitalsVeterinary Specialty ServicesVeterinary Information & Referral ServicesPet Boarding & KennelsPet GroomingVCA Animal Hospitals
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.

Location

VCA Pike Creek Animal Hospital
297 Polly Drummond Hill Road, Newark, DE
19711, United States

Hours

Reviews

4.3
275 reviews
5 stars
196
4 stars
32
3 stars
5
2 stars
11
1 star
31

What are people saying?

AI-generated from recent customer reviews

Staff Quality

Many customers praised the staff for being friendly, caring, and knowledgeable, with several specific mentions of individual veterinarians who provided excellent care.

Cost Concerns

Numerous reviews highlighted concerns about high prices for services, with some customers feeling that the costs were excessive and not justified by the level of care received.

Mixed Experiences

While many customers reported positive experiences, there were significant complaints about unprofessional behavior from some staff members, leading to feelings of discomfort and dissatisfaction.

Compassionate Care

Several reviews noted the compassionate care provided during difficult times, such as end-of-life decisions, indicating that some staff members genuinely care about the animals and their owners.

Appointment Issues

Some customers experienced issues with appointment scheduling and communication, including being turned away for being slightly late or feeling rushed during visits.
  • SP
    Sue P
    Jan 5, 2026
    5.0
    I have been bringing my dogs here for years. They are kind, caring, and always take good care of my dog. I use them for vet care, grooming and boarding. The staff is awesome. I really love Dr. Scalia. My dog loves going to boarding. And he always looks and smells amazing after he is groomed there.
  • KM
    Kimmie Mahaffey
    Dec 26, 2025
    5.0
    They were so nice and got my newly adopted Lil piper in quickly due to her having a runny nose they do amazing work for the spca adopted pets they put my mind at ease and was so good with her and me! Highly recommend to use them for your first vet visit and being around holiday my vet was closed which they put my mind at ease seeing her so quickly even the receptionist was very kind and efficient...thank you to you all and piper thanks u as well :) piper shld feel better soon
  • JB
    John Bartnicki
    Dec 18, 2025
    4.0
    Excellent service with friendly, caring, empathetic staff. Only one major issue: very pricey, esp lab costs and physical exams.
  • KB
    Karen Black
    Oct 13, 2025
    5.0
    Great staff and doc. They were great with my lil Nami kitty. Very easy to schedule appointments online.
  • GS
    Greg Schlosberg
    Sep 10, 2025
    2.0
    Upcharged for an exam visit when my pet only needed a second dose for a vaccination. Had already been charged for an exam 3 weeks prior and said nothing had changed

Frequently Asked Questions About VCA Pike Creek Animal Hospital

What are the regular business hours of VCA Pike Creek Animal Hospital?

The hospital is open Monday to Wednesday from 7:00am to 7:00pm, and Thursday to Friday from 7:00am to 5:00pm. It is closed on Saturdays and Sundays for regular services.

Is VCA Pike Creek Animal Hospital open on weekends?

The hospital is closed on Saturdays and Sundays for regular services but is open from 5:00pm to 6:00pm on those days for boarding pick-ups only.