Business Details
About
VeterinariansVeterinary Clinics & HospitalsVeterinary Specialty ServicesVeterinary Information & Referral ServicesPet Boarding & KennelsPet Grooming
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.
Location
VCA Pike Creek Animal Hospital
297 Polly Drummond Hill Road, Newark, DE
19711, United States
Hours
Reviews
4.3
272 reviews
5 stars
194
4 stars
31
3 stars
5
2 stars
11
1 star
31
What are people saying?
AI-generated from recent customer reviews
Staff Quality
Many customers praised the staff for being friendly, caring, and knowledgeable, often highlighting their compassion towards pets.
Customer Service
While some reviews noted excellent customer service, others reported experiences of rudeness and unprofessionalism, particularly from certain staff members.
Pricing Concerns
Numerous customers expressed dissatisfaction with the high costs of services, feeling that the pricing was excessive and not always justified by the care received.
Mixed Experiences
Feedback varied significantly, with some customers sharing positive experiences and others recounting negative incidents, particularly regarding miscommunication and perceived lack of compassion.
Facility Care
The facility was generally described as clean and well-maintained, with some customers appreciating the follow-up care and attention given to their pets.
- KBKaren BlackOct 13, 20255.0Great staff and doc. They were great with my lil Nami kitty. Very easy to schedule appointments online.
- GSGreg SchlosbergSep 10, 20252.0Upcharged for an exam visit when my pet only needed a second dose for a vaccination. Had already been charged for an exam 3 weeks prior and said nothing had changed
- HFHugh FerrillJun 24, 20255.0Great staff, doctors are nice and informative. Have treated many of my furry family over the years
- AAAVMJul 3, 20173.0They take ok care of your pet. They don't always follow verbal or written instructions. For example, we told them no wet food. They gave our dog wet food which made him sick. Additionally, the prices they charge for services are high.
Frequently Asked Questions About VCA Pike Creek Animal Hospital
What are the regular business hours of VCA Pike Creek Animal Hospital?
The hospital is open Monday to Wednesday from 7:00am to 7:00pm, and Thursday to Friday from 7:00am to 5:00pm. It is closed on Saturdays and Sundays for regular services.
Is VCA Pike Creek Animal Hospital open on weekends?
The hospital is closed on Saturdays and Sundays for regular services but is open from 5:00pm to 6:00pm on those days for boarding pick-ups only.
What services does VCA Pike Creek Animal Hospital offer?
Services include advanced care, allergy and skin care, dentistry, diagnostics, diet and nutrition, laser surgery, pet boarding, grooming, wellness exams, spay and neuter, vaccinations, and more.
What types of pets does VCA Pike Creek Animal Hospital primarily serve?
The hospital primarily serves dogs and cats.
What payment options are accepted at VCA Pike Creek Animal Hospital?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Where is VCA Pike Creek Animal Hospital located?
It is located at 297 Polly Drummond Hill Road, Newark, DE 19711, USA.
Is there a special offer for new clients at VCA Pike Creek Animal Hospital?
Yes, new clients can click for a Free First Exam coupon on their website.
What nearby places can be visited before or after an appointment at VCA Pike Creek Animal Hospital?
Nearby places include Dunkin' for coffee, Domino's Pizza for a quick meal, and Mee Garden, a Chinese restaurant, offering convenient food options.
Are there any nearby fitness or wellness centers around VCA Pike Creek Animal Hospital?
Yes, nearby fitness and wellness options include Premiere Massage Studio, Truly Yoga Studio, RXFitness gym, MAD 4 Strength gym, and Therapeutic Massage of Delaware.
What pet-related services are available near VCA Pike Creek Animal Hospital?
Nearby pet-related services include Pike Creek Animal Hospital and other VCA Pike Creek Animal Hospital locations, which provide veterinary and pet services.