VCA Glasgow Animal Hospital

4.5
189 reviews

About

VeterinariansVeterinary Clinics & HospitalsVCA Animal Hospitals
Please call for Saturday hours. Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.

Location

VCA Glasgow Animal Hospital
650 Peoples' Plaza, Newark, DE
19702, United States

Hours

Reviews

4.5
189 reviews
5 stars
151
4 stars
15
3 stars
8
2 stars
4
1 star
11

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Feedback is mixed regarding staff friendliness; while many customers praised the caring and compassionate nature of the staff, some reported unfriendly or dismissive behavior from certain team members.

Quality of Care

Overall, customers expressed satisfaction with the quality of care provided to their pets, highlighting the professionalism and thoroughness of the veterinarians.

Pricing Concerns

Several reviews mentioned that the services are perceived as expensive, with some customers feeling pressured into costly treatments.

Customer Service

There are complaints about customer service, particularly regarding communication and responsiveness, with some customers feeling neglected or not adequately informed.
  • TB
    Thomas Brittingham
    Dec 27, 2025
    5.0
    Great people
  • MW
    Marcella Wright
    Dec 12, 2025
    5.0
    Very friendly place. Seems to really care about the animals they are treating. They were really gentle with my rescue dog.
  • MP
    Mia Pellegrino
    Aug 22, 2025
    1.0
    Staff is unfriendly (not including the woman at the check in desk), my first CAT I’ve had / EVER had to take to a vet … the dr. And tech were dismissive towards all of my questions. Do not even take up the “free” first visit offer because you’ll just need to go and get a 2nd option anyhow
  • GM
    Greg M
    Aug 19, 2025
    1.0
    Everything about this place reeks of network ownership. Was left with our dog in a closet of an examination room for what seemed like forever. Vet had next to zero bedside manner barely said hello to my dog after a 25 minute wait. Didn't explain anything to me and was left alone for another 15 minutes to wait on what he declared was an estimate. Not a prognosis or explanation that would be delivered by someone else that obviously hadn't even seen my dog. The vet came back in again and said it would be a little longer before someone came back at which point I said Diego was having a horrid experience and if anyone was actually going to come soon because he was having a really tough time. To which he declared isn't everyone and wouldn't we all like to leave quickly. That passive aggressive comment almost got him popped, but I had already waited an hour and my dog really needed an allergy shot. After 10 more minutes I left the room and asked them to send me the bill which we would have paid, but then magically someone was available to take care of Diego. The other tech, maybe, rattled off over 1200 worth of things we should get done if we could afford them, super insulting btw. They said he had an infection which was a lie after taking Diego to a different vet several days later. I asked for all my paperwork with their "estimate" they lied and gave me only the receipt for the examination and allergy shot. Upon going to the next vet I asked if they could get his records from VCA and all of that estimate magically disappeared. They took blood while we were there and had no documentation as to why. Do NOT take your pets here. This is the first negative review I've left in my 46 years for anything in my life. I've left many a positive review as well to put things in perspective. I waited several weeks to calm down before I wrote this so believe it or not it probably should have been worse. Price tag for what we did have done 350 next vet same shot and examination with much better care was half this.
  • TV
    Tye VD
    Jul 19, 2018
    5.0
    Awesome staff make you feel so welcome and at ease while they care for your pet. I drive all the way from Philly to take my dog here. Outstanding service and reasonably priced.

Frequently Asked Questions About VCA Glasgow Animal Hospital

What are the regular business hours of VCA Glasgow Animal Hospital?

VCA Glasgow Animal Hospital is open Monday, Wednesday, Thursday, and Friday from 8:00 AM to 5:00 PM, and on Tuesday from 8:00 AM to 7:00 PM. It is closed on Saturdays and Sundays.

Which types of pets does VCA Glasgow Animal Hospital primarily serve?

The hospital primarily serves cats and dogs.