With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Janesville store today.
I went to get new service yesterday, I got back home and there was no service in my area. I called today which is the very next day and was told that I had to come to the store. I went to the store and asked for the service to be canceled and funds refunded but the worker who said his name was David (he could be lying) refused a refund and told me to call customer care, I called care and they refused a refund and cancellation as well. I asked why and they said I had to get the refund from the store. I called the store back and spoke to “David” and he refused to provide a name or number for a manager. They have my $95 but I can’t use the service. I have no choice but to dispute it with my bank. It shouldn’t even have to go there
EE
Echo Endless
Aug 10, 2025
5.0
After spending DAYS circling the drain on the abysmal website and the worst call center in the world .....I finally went in person and was helped by Alexandria who was AMAZING! She was able to address my issue immediately, was caring and knowledgeable. The best of all was she provided me with information about products and my account options without being super pushy. We will be coming back to see her again for all our future phone purchases! You are lucky to have her for an employee!
HV
Hope Volk
Mar 23, 2018
5.0
Great Customer Service...
ME
Madediri E
Jan 9, 2018
5.0
Great place!! Staff is very friendly and help you set up your phone and transfer your data. They are like wizards over there they know everything with the phone and I go there every time I have a problem and they always fix it.
Frequently Asked Questions About Cricket Wireless Authorized Retailer
What types of cell phone plans does Cricket Wireless Authorized Retailer in Newark offer?
Cricket Wireless offers customizable cell phone plans with unlimited talk, text, and data and no annual contract.
Where is the Cricket Wireless Authorized Retailer located in Newark?
The store is located at 379 E Chestnut Hill Rd Unit 11, Newark, DE 19713.
What are the operating hours of the Cricket Wireless Authorized Retailer in Newark?
Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 4:00 PM.
Does the Cricket Wireless store require customers to sign an annual contract?
No, Cricket Wireless provides cell phone service with no annual contract required.
What is the best way to contact Cricket Wireless Authorized Retailer in Newark?
You can call the store at +1 302-444-4050 for inquiries or assistance.
Can I visit the Cricket Wireless Authorized Retailer Newark location online?
Yes, the store has an official webpage at https://www.cricketwireless.com/stores/de/newark/379-e-chestnut-hill-rd-unit-11 where you can find more information.
Which popular fast food restaurants are near Cricket Wireless Authorized Retailer in Newark?
Nearby fast food options include Taco Bell and Wendy’s, great for grabbing a quick meal before or after your visit.
Are there other mobile phone stores near Cricket Wireless Authorized Retailer?
Yes, Verizon has multiple locations nearby, providing alternative mobile phone and internet service options.
What nearby shopping centers can customers visit near the Cricket Wireless Newark store?
Customers can also explore Chestnut Hill Plaza and Chesmar Plaza shopping centers located nearby for additional shopping needs.
Are there local restaurants near Cricket Wireless Authorized Retailer suitable for a meal or break?
Yes, Tony’s Bistro and Sonora Restaurant & Bar are nearby options offering pizza and Mediterranean cuisine respectively.