Apple Christiana Mall

Reviews

• TI

  Trinity Implazo

  3 days ago
  1.0
  My iPhone 12 pro max got stuck into a boot loop after a software update. I waiting for 20 minutes and they didn’t even look at it, just asked me if i had a backup. I was told “try putting it in rice.” I told him it wasn’t exposed to water, still got told to try rice. Nice professional opinion. As you can guess, rice didn't work. I gave the phone to my friend who works in IT and he got it to turn on. The wonders that happen when you actually look at the device.
• SC

  Sophia Curlott

  Feb 25, 2026
  1.0
  This store is the most horribly run place I’ve ever seen in my life, me and my mom and my sister we’re waiting for a tech person to look at my sisters phone battery the man scheduling the appointments is VERY VERY RUDE and NOT HELPFUL. (He has brown hair with glasses if you end up seeing him) as we are sitting at the table, we are watching as one by one the workers pass us like we don’t exist and we are invisible, TERRIBLE CUSTOMER SERVICE. One man even grabbed a battery from a drawer next to us, and didn’t even look at us
• LL

  Lazaro Lion

  Feb 21, 2026
  1.0
  I recently went to buy a silver iPhone 17 Pro Max with 256GB, and a salesperson told me they didn't have that product, that the only iPhone they had with 2 terabytes of storage cost $2000. Terrible service. How can you only have one 2000 dollar phone in the entire store
• LF

  Lucy Fencel

  Feb 19, 2026
  1.0
  The Christiana Apple store has the worst customer service imaginable. Everyone has an attitude. No one is helpful, especially when it's their mistake. Apparently, checking ID's is optional as is verifying the package is going to the right party. They don't return phone calls. But it's fine, Samsung was happy to take my money. And the camera is a thousand times better.
• PB

  pravin basir

  Feb 11, 2026
  1.0
  It’s worst service providing Apple Store. They just cancel my order 30 min before pick up timing, by saying that they don’t have device anymore, they received my payment successfully and everything was set up just we cancelled your order and apple is not responsible for wasting your time and your energy, apple doesn’t care how do you feel if your order is cancelled as per apple policy. Wow what a worst manger and staff

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