Verizon

4.5
340 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Millsboro, DE. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
25938 Plaza Dr, Millsboro, DE
19966, United States

Hours

Reviews

4.5
336 reviews
5 stars
289
4 stars
9
3 stars
3
2 stars
3
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like AJ, Ashley, and Tyler.

Long Wait Times

Several reviews highlighted long wait times in the store, with some customers expressing frustration over delays in service.

Product Knowledge

Customers frequently noted the staff's expertise and ability to assist with technical issues and product setups.

Mixed Experiences

While many had positive experiences, some customers reported dissatisfaction with service quality and issues with order fulfillment.

Store Environment

The store was described as clean and accommodating, contributing to a pleasant shopping experience.
  • NB
    Nancy Bohorquez
    Nov 4, 2025
    5.0
    Friendly, honest and knowledgeable people who worked with us were very pleasant to help us out.
  • RH
    Rick Hillier
    Oct 29, 2025
    5.0
    AJ, our salesman in Millsboro was fantastic. Helped us answered all our questions.
  • MN
    Mae Nguyen
    Oct 24, 2025
    5.0
    Very friendly, knowledgeable and helpful.
  • GK
    Guy Kane
    Oct 24, 2025
    5.0
    The Customer Representative that assisted me is very knowledgeable, courteous and professional. He was very helpful, and kept me appraised of how the required steps to set up our account were being completed. Thank you.
  • MM
    Matthew Martines
    Oct 7, 2025
    5.0
    Recently I came to this store for the first time with my family, and had the most outstanding experience ever in the eighteen years as a Verizon wireless customer all because of AJ. From start to finish, he made the entire process effortless and smooth. We will always be back because of him and highly recommend anyone to visit with him! THANK YOU!

Frequently Asked Questions About Verizon

What types of wireless devices does Verizon in Millsboro offer?

Verizon in Millsboro offers a full range of wireless devices including phones, tablets, home internet, smartwatches, and accessories.

What brands can I find at Verizon in Millsboro?

You can find brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessories brands like Casemate, Otterbox, and Mophie.