Verizon

4.7
231 reviews
Wireless Zone® Milford Delaware

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Milford, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 935 N Dupont Blvd.

Location

Verizon
935 N Dupont Blvd, Milford, DE
19963, United States

Hours

Reviews

4.7
225 reviews
5 stars
204
4 stars
6
3 stars
2
2 stars
0
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being knowledgeable, helpful, and friendly, with many specific mentions of employees like Ernie, Samantha, and Brian.

Efficiency

Many reviews highlighted the quick and efficient service provided, with customers noting that their transactions were handled smoothly and in a timely manner.

Store Environment

The Milford store received positive remarks for being clean and well-organized, contributing to a pleasant shopping experience.

Product Knowledge

Staff demonstrated a strong understanding of products and services, effectively answering customer questions and providing tailored recommendations.

Mixed Experiences

While most feedback was positive, there were a few negative experiences related to returns and upselling tactics, indicating some inconsistency in service.
  • KM
    Kevin Moninghoff
    Nov 11, 2025
    5.0
    My wife and I sought out the Milford store because of its excellent reviews. We first started out with T Mobile across the street. They we fine and gave us a great bundle deal, but this store is awesome! They significantly surpassed the T-Mobile deal. Ernie Rector is a true professional. He is an exceptionally knowledgeable technician and representative of Verizon who is both amicable and amenable. His pleasant, upbeat demeanor along with his witty humor, and vast knowledge of products and services make him the ideal go-to person. Few professionals are at his level! Thank you Ernie! Kevin and Linda M Milton, DE
  • RJ
    Rhonda Jester
    Nov 7, 2025
    5.0
    Ernie and Nick were amazing! They were so helpful and made getting my new phone fast and easy. They also made sure I got the best deal. Highly recommend!
  • AC
    Amanda Clauges
    Nov 7, 2025
    5.0
    Nick and Ernie were great! They were patient, knowledgeable, and incredibly kind throughout the entire process. They helped me get my account set up correctly and made everything easy to understand. On top of that, they made sure I got the best deal on my new phone. Truly excellent customer service, I couldn’t be happier!
  • JD
    janet dixon
    Sep 24, 2025
    5.0
    9/24 Just want everyone to know what fabulous assistance my husband and I received from Samantha at the Milford Verizon! Thank you Samantha...you were great! Jan & John Dixon
  • LM
    lori metz
    Sep 22, 2025
    5.0
    Victoria was efficient and knowledgeable and really nice to work with.

Frequently Asked Questions About Verizon

What are the operating hours of Verizon at 935 N Dupont Blvd in Milford, DE?

Verizon in Milford is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sundays from 11:00 AM to 5:00 PM.

What products and brands does Verizon in Milford offer?

They offer a variety of smartphones, tablets, accessories, and connected devices from brands like Apple, Samsung, Google, Motorola, LG, and Verizon Wireless.