Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Milford, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 935 N Dupont Blvd.
Location
Hours
Reviews
4.7
225 reviews
5 stars
204
4 stars
6
3 stars2
2 stars0
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being knowledgeable, helpful, and friendly, with many specific mentions of employees like Ernie, Samantha, and Brian.
Efficiency
Many reviews highlighted the quick and efficient service provided, with customers noting that their transactions were handled smoothly and in a timely manner.
Store Environment
The Milford store received positive remarks for being clean and well-organized, contributing to a pleasant shopping experience.
Product Knowledge
Staff demonstrated a strong understanding of products and services, effectively answering customer questions and providing tailored recommendations.
Mixed Experiences
While most feedback was positive, there were a few negative experiences related to returns and upselling tactics, indicating some inconsistency in service.
- KMKevin MoninghoffNov 11, 20255.0My wife and I sought out the Milford store because of its excellent reviews. We first started out with T Mobile across the street. They we fine and gave us a great bundle deal, but this store is awesome! They significantly surpassed the T-Mobile deal. Ernie Rector is a true professional. He is an exceptionally knowledgeable technician and representative of Verizon who is both amicable and amenable. His pleasant, upbeat demeanor along with his witty humor, and vast knowledge of products and services make him the ideal go-to person. Few professionals are at his level! Thank you Ernie! Kevin and Linda M Milton, DE
- RJRhonda JesterNov 7, 20255.0Ernie and Nick were amazing! They were so helpful and made getting my new phone fast and easy. They also made sure I got the best deal. Highly recommend!
- ACAmanda ClaugesNov 7, 20255.0Nick and Ernie were great! They were patient, knowledgeable, and incredibly kind throughout the entire process. They helped me get my account set up correctly and made everything easy to understand. On top of that, they made sure I got the best deal on my new phone. Truly excellent customer service, I couldn’t be happier!
- JDjanet dixonSep 24, 20255.09/24 Just want everyone to know what fabulous assistance my husband and I received from Samantha at the Milford Verizon! Thank you Samantha...you were great! Jan & John Dixon
- LMlori metzSep 22, 20255.0Victoria was efficient and knowledgeable and really nice to work with.
Frequently Asked Questions About Verizon
What are the operating hours of Verizon at 935 N Dupont Blvd in Milford, DE?
Verizon in Milford is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sundays from 11:00 AM to 5:00 PM.
What products and brands does Verizon in Milford offer?
They offer a variety of smartphones, tablets, accessories, and connected devices from brands like Apple, Samsung, Google, Motorola, LG, and Verizon Wireless.
Does Verizon Milford provide any pickup options for orders?
Yes, Verizon in Milford offers both in-store and curbside pickup services.
What types of services can I find at Verizon, Milford?
Services include bill payments, new lines, upgrades, device activation, financing, Verizon Wireless plans, prepaid plans, total mobile protection, and more.
How can customers schedule an appointment at Verizon Milford?
Customers can schedule an appointment via their online reservation system at https://wirelesszone.com/appointments/.
What payment options are accepted at the Verizon store in Milford?
They accept American Express, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Where is Verizon Milford located within its shopping area?
It is located at 935 N Dupont Blvd in the Airpark Plaza, next to H & R Block.
Are there dining options near Verizon Milford for customers?
Yes, nearby dining options include Wayback Burgers, Kick n' Chicken, Chaiyo Sushi and Thai Cuisine Milford, Subway, and Auntie Anne's Pretzels in Walmart.
What other retail and service businesses are close to Verizon Milford?
Nearby businesses include Christian Mart bookstore, Hunter Emory - State Farm Insurance Agent, Pro Nails beauty salon, H & R Block financial services, and Milford Pawn discount store.
How can customers use nearby transportation or points of interest to find Verizon Milford?
Customers can use landmarks like H & R Block and Airpark Plaza to locate Verizon. Dining spots and local shops nearby provide convenient stops before or after visiting the store.