Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Middletown for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.7
192 reviews
5 stars
102
4 stars
24
3 stars
15
2 stars
6
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed; while some employees received praise for their helpfulness and friendliness, others were criticized for being rude and unhelpful.
Wait Times
Many customers reported long wait times and inefficient service, leading to frustration.
Staff Knowledge
Some staff members were noted for their knowledge and ability to assist customers effectively, while others were described as inattentive or lazy.
Store Conditions
Several reviews mentioned issues with cleanliness and organization in the store, impacting the overall customer experience.
Sales Pressure
Customers expressed dissatisfaction with aggressive sales tactics and pressure to purchase additional services.
- ARAri RNov 11, 20251.0Service is not good. I have been there 3 times in the last 2 weeks and always come out frustrated with the staff. They tell you one thing and it is never accurate. The last time I was told I was better off calling customer service (after waiting 30 mins for my turn). Ridiculous.
- CLCrowned Cakes LLCJul 2, 20253.0Horrible wait times and no seating. Only a 6" window sill to sit on.
- KFKyle FowlerSep 17, 20231.0Came in this morning with a couple situations. All the rep did was write down a phone number and told me to call them to have things sorted out. The representative was incredibly lazy and per my issues was extremely disrespectful. Piss poor customer service.
- LWLovie WallaceJul 12, 20225.0Went to pick up my new phone.The female employee who helped me was great. My phone was ready for pick up so fast I was shocked lol. I went around the 11am hour not that busy.
- JFJames FlanaganMay 5, 20191.0The employees of this store love to lie to customers and have them come back to The store over and over again and then just respect customers because they think it is funny I will never recommend the store to anybody
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Middletown?
The Verizon store in Middletown is open Monday to Saturday from 9:00 AM to 7:00 PM, and on Sundays from 10:00 AM to 5:00 PM.
Which mobile brands are available at the Middletown Verizon store?
You can find a variety of mobile brands including Apple, Samsung, Motorola, Google, Kyocera, and TCL at the Middletown Verizon store.
What services does the Verizon store in Middletown offer?
The store offers mobile plans, wireless internet plans, voice plans, Fios Internet plans, and sells products like business cell phones, mobile hotspots, tablets, and laptops.
Can I pick up my online Verizon order at the Middletown store?
Yes, you can buy online and pick up your order in store. The store also offers free 2-day shipping, express lockers, and same-day delivery in select areas.
How can I schedule an in-store appointment at the Verizon store?
You can schedule an appointment online through the Verizon website or use the My Verizon app to book your in-store visit at the Middletown location.
Does the Middletown Verizon store accept debit cards and mobile payments?
Yes, the store accepts debit cards and mobile NFC payments. They also accept paychecks and do not require cash only payments.
Is free Wi-Fi available at the Verizon store in Middletown?
Yes, the Verizon store offers free Wi-Fi for customers.
Are there any popular dining options near the Verizon store in Middletown?
Yes, nearby dining options include Sushi Yama, Wayback Burgers, Waffle House, Buffalo Wild Wings, Jersey Mike's Subs, Chick-fil-A, and Freddy's Frozen Custard & Steakburgers.
What fitness facilities are close to the Verizon store in Middletown?
You can visit 9Round Fitness nearby for your workouts and fitness needs.
Are there any other mobile phone stores near the Verizon store in Middletown?
Yes, T-Mobile is a nearby mobile phone store and telecommunications company near the Verizon store, offering additional options for mobile services and electronics.