Business Details
About
VeterinariansVeterinary Clinics & HospitalsPet Grooming
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.
Location
Hours
Reviews
4.3
449 reviews
5 stars
315
4 stars
61
3 stars
24
2 stars
11
1 star
38
What are people saying?
AI-generated from recent customer reviews
Staff Quality
Many customers praised the staff for being kind, professional, and compassionate towards both pets and their owners.
Pricing Concerns
Several reviews highlighted dissatisfaction with high prices and unexpected charges, leading some customers to seek alternative veterinary services.
Grooming Issues
There were multiple complaints regarding grooming services, with some customers expressing dissatisfaction with the quality of care and results.
Emergency Care
Customers appreciated the ability to get emergency appointments and the promptness of care during urgent situations.
Communication
While many reviews noted good communication from staff, some customers experienced issues with clarity regarding treatment plans and costs.
- DDDonna Dottoli6 days ago5.0Friendly knowledgeable and
- CMCrystal MorningNov 17, 20255.0My son has been going here since his pupper days. Today's visit was the most pleasant he's had. It's all thanks to Dr. Jillian Oberosler! He's never taken treats and ate them before her. He even showed off his skills at being a true gentleman. Thank you Dr. Oberosler and vet tech! You guys rock.. truly happy and grateful for you guys. 😊
- PSPaul SpanglerNov 2, 20255.0Was a great experience. Treated me and my dog really good
- MLMolly LabriolaOct 26, 20251.0Never in my 7+ years of being a loyal customer have I been this disappointed to the point where I’m looking into new vets. Let’s back up, I moved here in February from Fl and was so happy that VCA was also in DE, I booked my first physical exam and wellness check for my pet back in June here in Dover. I made sure all my records switched over and updated them with her current heart and flee meds as well as the information of her allergy shot. My pet was having her yearly allergy reaction so I booked an appointment online, however I couldn’t remember what it was called so I booked for itchy red spots. As soon as the technician came in I let her know this is just for her allergy shot everything else has been great. The technician proceeded to have the doctor come in, which I didn’t know I needed, since I just had her exam less than 6 months ago ( it is valid for 6 months). The doctor came in I told her exactly what I was in for and was slightly confused as to why she even came in, and repeated to me “we’ll just do the shot for today”, yes that is the reason I’m here requesting this visit?! The doctor left and I asked the technician why I had to see the doctor again since I was just here for an exam less than 6 months ago and the technician told me “because I haven’t seen a doctor pertaining to this issue at this specific location” I thought that’s why I was still using the same company???? I was even more confused when I proceeded to the front desk and asked them again why I had to see a doctor again if her exam was still current and they told me a completely different answer, “because I couldn’t book an online exam with a technician, they only offer appointments with doctors online”. After we spoke for a few minutes, I asked “so because I booked it wrong, there’s nothing you can do for me?” And they said no, charged me $240+ dollars for a visit that should only have been just over $100. What customer service, I left the vet in tears and they didn’t care. I love VCA and truly could not believe this happened, I was a loyal and proud customer of VCA until this happened and now I’m searching for a new vet
- RTRicardo TurnerOct 21, 20251.0Absolutely the worst place for grooming. Complained the dogs were matted which was bullshit. Cut my yorkies bald. Needs to be trained on how to groom. I do not recommend .
Frequently Asked Questions About VCA Dover Animal Hospital
What are the operating hours of VCA Dover Animal Hospital?
VCA Dover Animal Hospital is open Monday to Wednesday and Friday from 7:30 AM to 5:00 PM, Thursday from 7:30 AM to 6:00 PM, and closed on Saturdays and Sundays.
Where is VCA Dover Animal Hospital located?
It is located at 201 Towne Centre Drive, Unit 100, Dover, DE 19904, USA.
What types of animals does VCA Dover Animal Hospital treat?
They provide care for Avians (birds), cats, dogs, exotics, pocket pets, rabbits, and reptiles.
What veterinary services are offered at VCA Dover Animal Hospital?
Services include advanced care, allergy relief, diabetes treatment for dogs and cats, diagnostics, diet and nutrition, flea and tick control, general and preventive care, heartworm treatment, internal medicine, medications, parasite control, wellness exams, spay/neuter, vaccinations, weight loss programs, and more.
Is VCA Dover Animal Hospital accredited by any veterinary associations?
Yes, it is accredited by the American Animal Hospital Association (AAHA).
Does VCA Dover Animal Hospital have health and safety protocols in place?
Yes, they follow health and safety protocols based on best practices and comply with state and local regulations.
Does VCA Dover Animal Hospital offer any promotions for new clients?
Yes, new clients can click on the free first exam coupon available on their website.
What nearby medical facilities could I visit along with VCA Dover Animal Hospital?
Nearby medical facilities include Eden Hill Medical Center, Bayhealth Heart & Vascular, and ChristianaCare GoHealth Urgent Care, where you can access additional healthcare services if needed.
Are there any nearby pharmacies for convenient pet medication pickup?
Yes, Walgreens Pharmacy at Eden Hill Medical Center is nearby, offering convenient options for pet medication and supplements.
What nearby attractions can I visit before or after my appointment at VCA Dover Animal Hospital?
You can explore the Dover Green Historic District nearby, a landmark and historical site offering a pleasant visit before or after your appointment.