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Brand Certified

Verizon

4.1
(53 reviews)

Business Details

3623 Wrangle Hill Rd, Bear, DE
19701, United States
(302) 317-1770

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Bear, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 3623 Wrangle Hill Rd.

Location

Verizon
3623 Wrangle Hill Rd, Bear, DE
19701, United States

Hours

Reviews

4.1
53 reviews
5 stars
39
4 stars
2
3 stars
0
2 stars
1
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; while some praised staff for being knowledgeable and helpful, others reported rude behavior and unprofessionalism.

Staff Performance

Several customers highlighted specific employees, particularly Joshua and Vatekeh, for their exceptional service and expertise.

Store Hours

Customers expressed frustration over inconsistent store hours and being turned away when the store was supposed to be open.

Sales Practices

Some reviews indicated concerns about aggressive sales tactics and unexpected charges, leading to dissatisfaction with the purchasing experience.
  • NS
    Niti Shah
    5 days ago
    5.0
    Great service and super friendly!! We upgraded our phones to the iPhone 17 and Kyen and Robert were very helpful for that process. They were fast and answered all of our questions! Definitely recommend!
  • KG
    Kevin Gnau
    Feb 2, 2026
    5.0
    Best store to get the most honest deal
  • JP
    James Parker
    Feb 2, 2026
    5.0
    Kevin and Kyen are absolute gentleman and true professionals. I’d highly recommend this store to anybody and dealing with them directly if you need a phone, tablet or any Verizon device. Thank you so much guys!!!
  • DS
    Donna Shuttleworth
    Jan 30, 2026
    5.0
    Ky saved me $10 a month on my bill and got me cloud storage! I've never met him before and the service was excellent. I think he should have a raise!
  • GK
    Glenn Kline
    Jan 29, 2026
    5.0
    Kyen, Rob, and kevin are amazing, best reps I've dealt with in a long time, started new service and had a great experience, wonderful technical service, and knowledgeable employees, got a brand new s25 ultra for free!

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