Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Washington for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.4
185 reviews
5 stars
89
4 stars
18
3 stars
12
2 stars
11
1 star
55
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed, with some customers praising the helpfulness and professionalism of staff, while others report rude and dismissive behavior.
Store Management
Several reviews highlight poor management practices, including a lack of accountability and inadequate responses to customer issues.
Product Knowledge
While some staff members are noted for their knowledge and ability to assist with complex issues, others are criticized for providing incorrect information.
Sales Practices
Customers express frustration over aggressive upselling tactics and misleading promotions, leading to dissatisfaction with their purchases.
Store Environment
The store's atmosphere varies, with some customers noting a friendly and welcoming vibe, while others report a chaotic and unprofessional environment.
- KSKristin StephenSep 2, 20251.0Permanently closed
- MJMeredith JohnsonJun 27, 20255.0I went to the Verizon store outside the Farragut North metro and was not disappointed. Verizon Representative Davey Rivera assisted me and taught Kamari, a Verizon Representative in training, all while making sure I was timely and attentively taken care of. They made sure I canceled a service that I no longer needed and got me the best deal the store had without over selling me! They also told me a few new features that I did not know came with my plan. I truly appreciate their assistance and demeanor with him. Thanks guys, keep it up!
- JHJ HowardJun 18, 20252.0Terrible service. Walked in and waited for 20 mins without acknowledgment. I finally got someone to talk to me and they couldn’t help me. Waste of 30 mins.
- DBDave BNov 20, 20191.0Closed without any notice at 5pm on a Wed. Employees were standing around the counter talking. One waved off my attempts to get their attention.
Frequently Asked Questions About Verizon
Where is the Verizon store located in Washington, DC?
The Verizon store is located at 1001 Connecticut Ave NW, R1011, Washington, DC 20036.
What are the Verizon store's operating hours?
The Verizon store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sundays from 10:00 AM to 5:00 PM.
What mobile brands does Verizon in Washington carry?
This Verizon store carries brands including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What services does the Verizon Washington store provide?
Services include mobile plans, wireless internet plans, voice plans, and Fios internet plans.
Can I schedule an in-store appointment at Verizon Washington?
Yes, you can schedule an in-store appointment online or via the My Verizon app.
Does Verizon Washington offer in-store pickup and delivery options?
Yes, Verizon offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery where available.
Is free Wi-Fi available at the Verizon store?
Yes, the Verizon store provides free Wi-Fi for customers.
What nearby places can I visit before or after shopping at Verizon Washington?
Nearby, you can visit Qargo Coffee for a coffee or smoothie, or stop by the Association Foundation Group for community services.
Are there other useful services close to Verizon Washington?
Yes, nearby are Washington Express Visas & Documents for visa services and The MECCA Group offering counseling and mental health support.
How can nearby locations like ATM or jewelry stores help during my visit to Verizon Washington?
You can access cash conveniently at the nearby ATM, or check out nearby jewelry stores like Shah & Shah Distinctive Jewelers or Continental Jewelers while visiting the area.