Business Details
1001 Connecticut Ave Nw, Washington, DC
20036, United States
Certified by Verizon • Mar 01, 2026
(202) 296-4400
Certified by Verizon • Mar 01, 2026
https://www.verizon.com/stores/details/district-of-columbia/washington/dc-washington-square-350607
Certified by Verizon • Mar 01, 2026
About
Certified by Verizon • Mar 01, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Washington for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Mar 01, 2026
Hours
Certified by Verizon • Mar 01, 2026
Reviews
3.4
241 reviews
5 stars
120
4 stars
20
3 stars
16
2 stars
17
1 star
68
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising staff for being helpful and knowledgeable, while others report rude and dismissive behavior.
Staff Knowledge
Several customers highlighted the staff's knowledge and ability to resolve issues effectively, particularly mentioning specific employees who provided excellent service.
Sales Practices
There are complaints about aggressive upselling and misleading information regarding promotions and pricing, leading to customer dissatisfaction.
Store Environment
The store environment is described as busy, with some customers experiencing long wait times and a lack of acknowledgment from staff.
Overall Experience
While some customers had positive experiences, many expressed frustration with service quality, leading to a general recommendation to seek assistance at other locations.
- CCCJan 19, 20261.0Does not accept FIOS equipment returns. Worthless to me.
- MSMargaret SnyderJan 8, 20262.0Terrible customer service
- SRSAMANTHA RIOSDec 13, 20255.0Fuimos a ver los iPhone pro 17 y salimos comprándolo con la mejor súper promoción que nos brindó Davey Rivera. Muchas gracias por ayudarnos! Le damos 💯 de atención al cliente.
- SPSofia PeckNov 24, 20251.0absolutely terrible. all staff take so long to attend, and take soo long to do their job. only old people working here who do not know what they are doing
- SDSladjana DankovicAug 15, 20215.0Pleasant staff. Thanks to Sam I got all my questions answered.
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Certified March 01, 2026Yext Knowledge Graph
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