Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Washington for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.4
188 reviews
5 stars
90
4 stars
18
3 stars
12
2 stars
12
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the helpfulness and professionalism of staff, others reported rude and dismissive behavior.
Staff Knowledge
Several reviews highlighted knowledgeable staff who provided effective assistance, while others criticized staff for lack of training and poor service.
Store Management
There are complaints about poor management and unprofessional behavior, particularly in handling customer issues and theft incidents.
Sales Practices
Customers expressed frustration over misleading sales practices, including upselling unnecessary products and incorrect billing.
Overall Experience
The overall experience varies significantly, with some customers having positive interactions while others reported dissatisfaction and a lack of support.
- MSMargaret Snyder4 days ago2.0Terrible customer service
- SRSAMANTHA RIOSDec 13, 20255.0Fuimos a ver los iPhone pro 17 y salimos compr谩ndolo con la mejor s煤per promoci贸n que nos brind贸 Davey Rivera. Muchas gracias por ayudarnos! Le damos 馃挴 de atenci贸n al cliente.
- SPSofia PeckNov 24, 20251.0absolutely terrible. all staff take so long to attend, and take soo long to do their job. only old people working here who do not know what they are doing
- KSKristin StephenSep 2, 20251.0Permanently closed
- SDSladjana DankovicAug 15, 20215.0Pleasant staff. Thanks to Sam I got all my questions answered.
Frequently Asked Questions About Verizon
Where is the Verizon store located in Washington, DC?
The Verizon store is located at 1001 Connecticut Ave NW, R1011, Washington, DC 20036.
What are the Verizon store's operating hours?
The Verizon store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sundays from 10:00 AM to 5:00 PM.
What mobile brands does Verizon in Washington carry?
This Verizon store carries brands including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What services does the Verizon Washington store provide?
Services include mobile plans, wireless internet plans, voice plans, and Fios internet plans.
Can I schedule an in-store appointment at Verizon Washington?
Yes, you can schedule an in-store appointment online or via the My Verizon app.
Does Verizon Washington offer in-store pickup and delivery options?
Yes, Verizon offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery where available.
Is free Wi-Fi available at the Verizon store?
Yes, the Verizon store provides free Wi-Fi for customers.
What nearby places can I visit before or after shopping at Verizon Washington?
Nearby, you can visit Qargo Coffee for a coffee or smoothie, or stop by the Association Foundation Group for community services.
Are there other useful services close to Verizon Washington?
Yes, nearby are Washington Express Visas & Documents for visa services and The MECCA Group offering counseling and mental health support.
How can nearby locations like ATM or jewelry stores help during my visit to Verizon Washington?
You can access cash conveniently at the nearby ATM, or check out nearby jewelry stores like Shah & Shah Distinctive Jewelers or Continental Jewelers while visiting the area.