Business Details
5252 Wisconsin Ave Nw, Washington, DC
20015, United States
Certified by Verizon • Mar 01, 2026
(202) 810-0441
Certified by Verizon • Mar 01, 2026
https://www.russellcellular.com/store-locations/washington-1-dc
Certified by Verizon • Mar 01, 2026
About
Certified by Verizon • Mar 01, 2026
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 5252 Wisconsin Avenue Northwest in Washington, DC 20015
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Certified by Verizon • Mar 01, 2026
Hours
Certified by Verizon • Mar 01, 2026
Reviews
3.7
385 reviews
5 stars
243
4 stars
14
3 stars5
2 stars
8
1 star
115
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Khalil, Nino, and Maria for their exceptional service.
Professionalism
While most reviews highlighted professionalism, a few customers reported unprofessional behavior from some staff members, indicating inconsistency in service quality.
Efficiency
Customers appreciated the quick and efficient service, although some noted long wait times during busy periods.
Problem Resolution
Several reviews mentioned positive experiences in resolving issues, although there were also complaints about unresolved billing problems and miscommunication.
- NLNovelette Lewis5 days ago5.0The staff are friendly and helpful they go beyond their duties to help me.
- PMPatrick Mckee5 days ago5.0Christopher’s dedication to customer service was impressive!!
- MGMitch Gore6 days ago5.0Staff gave excellent service and I was able to get new equipment that I am excited about.
- JMJennifer MormileJan 30, 20265.0Keith was a delight. Patient, helpful and kind. Thank you!
- TMThula MahlalelaJan 4, 20264.0I had a very pleasant experience at Verizon, the staff went above and beyond to assist me, granted I was there a while but that was largely outside of their control since my issue required external permissions and information.
Frequently Asked Questions About Verizon
What is Russell Cellular and where is it located?
Russell Cellular is a Verizon Authorized Retailer offering the latest mobile phone technology, located at 5252 Wisconsin Avenue Northwest, Washington, DC 20015.
What brands does Russell Cellular sell at its Washington, DC location?
Russell Cellular offers products from Verizon, Samsung, Google, Apple, Motorola, and LG.
What are the store hours for the Russell Cellular Verizon store in Washington, DC?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 5:00 PM.
What payment options are accepted at Russell Cellular?
Russell Cellular accepts American Express, Cash, Discover, Mastercard, and Visa.
Does Russell Cellular offer any special services like account analysis?
Yes, Russell Cellular specializes in account analysis and offers wireless service, mobile service, home phone service, and Fios Home Internet.
Can I pick up my online orders in-store at Russell Cellular?
Yes, Russell Cellular offers in-store pickup services for your convenience.
Is Russell Cellular accessible for customers with disabilities?
Yes, Russell Cellular has a wheelchair-accessible entrance for all customers.
What nearby transit options can help me reach Russell Cellular?
The Friendship Heights Metro Station is nearby and is a convenient transit option to reach Russell Cellular.
Are there any nearby eateries where I can grab a meal before or after my visit to Russell Cellular?
Yes, nearby you will find sandwich shops like Cosi and Booeymonger, as well as restaurants like Chadwick's and Chatter to enjoy a meal.
What other stores or services are close to Russell Cellular that customers might visit?
Nearby places include Michaels for arts and crafts supplies, PNC Bank for banking needs, UPS Access Point for shipping, and New Balance for sporting goods shopping.
Brand Certified Facts from Verizon
Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: