Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Washington, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 703 8th St Se.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.4
472 reviews
5 stars
387
4 stars
16
3 stars
9
2 stars
8
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Rajesh and other staff members received high praise for their helpfulness, patience, and professionalism, with many customers recommending them specifically.
Staffing Issues
Several reviews mentioned long wait times and understaffing, leading to frustration among customers.
Mixed Experiences
While many customers had positive experiences, some reported issues with service quality, including pushy sales tactics and unresolved problems.
Knowledge and Expertise
Staff members, particularly Rajesh and Lukas, were frequently noted for their knowledge and ability to assist with complex issues.
- MWMaunice White5 days ago5.0Rajesh is very helpful to customers and is good with programing phones, tablets as well a giving helpful information with accounts and information about any device!
- MLMiranda LehmanJan 2, 20261.0Unhelpful. Went twice for help transferring a line. Both times I was given a phone number to call that connected me to a robot customer service that was wholly unhelpful. When I asked for further support in store they sent to me a store 20 min away where they were also not able to help me. Impossible to get a human to help you.
- JDJimmy DorrJan 2, 20265.0Rajesh did an amazing job and this was the fastest and easiest experience getting a new iPhone! Thank you so much and highly recommend going to this Verizon. He made sure I got a new phone and also ensured it was set up correctly.
- CBClaudia BarrettDec 26, 20251.0Very unfriendly and unhelpful. Went home and bought the phone online. Don't recommend if you have legit questions when purchasing a phone.
- AGAustin GraffDec 13, 20254.0Working at Verizon must be tough given how technology just sometimes doesn't work. I'm sure they get thrown shade when that happens. However, my pop in at this store was handled well. They weren't able to fix it, but the staff were very attentive and friendly and treated angry customers well.
Frequently Asked Questions About Verizon
What products and services does Verizon at 703 8th St SE offer?
Verizon offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service. They also provide Verizon Wireless plans, device financing, upgrades, and in-store pickup.
What are the operating hours of Verizon at 703 8th St SE?
The store is open Monday through Saturday from 10:00 AM to 6:00 PM and on Sunday from 11:00 AM to 5:00 PM.
Where is the Verizon store located and how can I contact them?
The store is located at 703 8th St SE, Washington, DC 20003, next to 7-11. You can contact them at +1 202-364-1911 or email wz194@wireless-zone.com.
Does Verizon at 703 8th St SE offer in-store pickup for orders?
Yes, Verizon offers in-store pickup services for customer orders.
What payment methods are accepted at Verizon?
They accept American Express, Cash, Check, Discover, Financing options, Mastercard, and Visa.
Are there any accessibility features at the Verizon store?
Yes, the store has a wheelchair accessible entrance and provides service repair.
Which brands are available at the Verizon store?
The store carries brands including Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, Jabra, and many more.
How can I schedule an appointment or manage my Verizon services online?
You can schedule appointments at https://wirelesszone.com/appointments/ and manage your services using the My Verizon app available at https://apps.apple.com/us/app/my-verizon/id416023011.
What nearby places can I visit before or after shopping at Verizon?
Nearby places include Call Your Mother Deli and Souk for food and coffee, as well as the art gallery Alvear Studio Design & Imports for entertainment and shopping.
Is there public transit or nearby attractions that can help me find Verizon's location?
Verizon is located next to a 7-11 in Washington, DC, close to several restaurants such as Molly Malone's Capitol Hill Saloon and Lola's Barracks Bar & Grill, which can serve as landmarks to find the store.
Can I visit other tech or electronics stores near Verizon?
Yes, there are other mobile phone stores nearby like Wireless Zone, Verizon Authorized Retailer, and Cellular Sales competitors in the area.