The staff is consistently praised for being kind, caring, and knowledgeable, with many customers expressing appreciation for their professionalism and empathy towards pets.
Communication Issues
Several reviews highlight problems with communication regarding appointment details, pricing, and procedures, leading to frustration among customers.
Pricing Concerns
Many customers noted that the services are expensive, with some expressing dissatisfaction over unclear costs and feeling that the pricing does not match the level of service provided.
Overall Experience
Most customers report positive experiences, particularly with the quality of care their pets receive, although some had negative experiences related to specific incidents.
Facility Conditions
The clinic is described as clean and well-maintained, contributing to a positive atmosphere for both pets and their owners.
JJ
JustJordanTV
Aug 16, 2025
5.0
The staff is incredibly kind, thoughtful and love all animals. The cost without insurance tho? Astronomical.
JS
Jason Sisney
Jun 1, 2025
5.0
Great place
DD
Dan and Debbi
Jun 20, 2019
5.0
Very nice place. Always well maintained. Everyone is nice to the pets that I bring here.
YL
Yohana Analiz Laureano
May 31, 2019
5.0
This place is wonderful. I will definitely recommend it.
EB
Erica Bell
Dec 8, 2018
5.0
Jeffrey at the front desk was very helpful. The entire office staff was welcoming and very patient. I would recommend this company.
Frequently Asked Questions About VCA MacArthur Animal Hospital
What types of pets does VCA MacArthur Animal Hospital primarily care for?
VCA MacArthur Animal Hospital primarily provides care for cats and dogs.
What are the regular operating hours of VCA MacArthur Animal Hospital?
The hospital is open Monday through Friday from 8:00 AM to 6:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays.
Which services are offered at VCA MacArthur Animal Hospital?
Services include advanced care, allergy and skin relief, diabetes treatment, diagnostics, diet and nutrition, flea and tick control, heartworm treatment, vaccinations, spay and neuter, preventive and primary care, and more.
Is VCA MacArthur Animal Hospital accredited by any professional association?
Yes, it is accredited by the American Animal Hospital Association (AAHA).
Does VCA MacArthur Animal Hospital have any special health and safety protocols?
Yes, the hospital has health and safety protocols based on healthcare best practices as well as state and local regulations.
Where is VCA MacArthur Animal Hospital located?
It is located at 4832 MacArthur Blvd NW, Washington, DC, 20007, USA.
Are there any nearby restaurants where I can eat before or after visiting VCA MacArthur Animal Hospital?
Yes, nearby dining options include Little China Cafe, Figs Fine Foods (Mediterranean), Momo's Cafe (Taiwanese/Chinese), Makoto (Japanese), Kotobuki (Sushi/Japanese), Kappo DC (Japanese), Lupo Verde Osteria Palisades (Italian), and Canal Express & China Cafe.
What nearby pet services can I find around VCA MacArthur Animal Hospital?
Nearby pet services include Diva Dogs Grooming and another VCA MacArthur Animal Hospital location offering diagnostic and veterinary services.
Are there any nearby retail and convenience stores near VCA MacArthur Animal Hospital?
Yes, Safeway grocery stores and a UPS Access Point shipping center are close by for your retail and mailing needs.
How can I contact VCA MacArthur Animal Hospital?
You can reach them by phone at +1 202-337-0120 or +1 202-796-2561, or visit their website at https://vcahospitals.com/macarthur.