Customers consistently praised the staff for being friendly, caring, and knowledgeable, with many highlighting individual team members for their exceptional service.
Communication Issues
Several reviews noted problems with communication regarding appointment details, costs, and procedures, leading to frustration among customers.
Pricing Concerns
Many customers expressed that the services were expensive, with some feeling that the costs were not clearly communicated upfront.
Overall Experience
Most customers reported positive experiences with their pets' care, appreciating the thoroughness and compassion shown by the veterinary team.
RA
rustam a
Dec 12, 2025
5.0
Fast appointment, friendly staff.
JJ
JustJordanTV
Aug 16, 2025
5.0
The staff is incredibly kind, thoughtful and love all animals. The cost without insurance tho? Astronomical.
DB
Dorothea Bradley
Jan 28, 2020
5.0
The staff a very accommodating to the need of my pet they show a lot of empathy when my dog had surgery they comfort her and me through the process. Clean surroundings.
SB
Steve Bleckner
Nov 9, 2018
5.0
I took our German shepherd today to VCA Macarthur. He has been vomiting for the last few day and very lethargic. I was so impressed/thankful for the care he received from Dr. Frisch and her staff. They recognized that he was sick and did not want to be handled. They could not have been more gentle and caring with my dog. I have nothing but absolute praise for this team and would recommend that anyone take their pet for care.
JJ
Justin
Jul 23, 2018
5.0
The doctors and staff take excellent care of Murphy. Dr. Elkins is great with our puppy and goes the extra mile to provide us with additional information and tips on how to raise a healthy golden retriever.
Our pup loves visiting, he rushes up the stairs to say hello to all of his friends at the VCA.
I highly recommend this vet!
Frequently Asked Questions About VCA MacArthur Animal Hospital
What types of pets does VCA MacArthur Animal Hospital primarily care for?
VCA MacArthur Animal Hospital primarily provides care for cats and dogs.
What are the regular operating hours of VCA MacArthur Animal Hospital?
The hospital is open Monday through Friday from 8:00 AM to 6:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays.
Which services are offered at VCA MacArthur Animal Hospital?
Services include advanced care, allergy and skin relief, diabetes treatment, diagnostics, diet and nutrition, flea and tick control, heartworm treatment, vaccinations, spay and neuter, preventive and primary care, and more.
Is VCA MacArthur Animal Hospital accredited by any professional association?
Yes, it is accredited by the American Animal Hospital Association (AAHA).
Does VCA MacArthur Animal Hospital have any special health and safety protocols?
Yes, the hospital has health and safety protocols based on healthcare best practices as well as state and local regulations.
Where is VCA MacArthur Animal Hospital located?
It is located at 4832 MacArthur Blvd NW, Washington, DC, 20007, USA.
Are there any nearby restaurants where I can eat before or after visiting VCA MacArthur Animal Hospital?
Yes, nearby dining options include Little China Cafe, Figs Fine Foods (Mediterranean), Momo's Cafe (Taiwanese/Chinese), Makoto (Japanese), Kotobuki (Sushi/Japanese), Kappo DC (Japanese), Lupo Verde Osteria Palisades (Italian), and Canal Express & China Cafe.
What nearby pet services can I find around VCA MacArthur Animal Hospital?
Nearby pet services include Diva Dogs Grooming and another VCA MacArthur Animal Hospital location offering diagnostic and veterinary services.
Are there any nearby retail and convenience stores near VCA MacArthur Animal Hospital?
Yes, Safeway grocery stores and a UPS Access Point shipping center are close by for your retail and mailing needs.
How can I contact VCA MacArthur Animal Hospital?
You can reach them by phone at +1 202-337-0120 or +1 202-796-2561, or visit their website at https://vcahospitals.com/macarthur.