Business Details
About
Electronics StoreComputer Repair ServiceCell Phone Repair Shop
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.0
1,236 reviews
5 stars
804
4 stars
109
3 stars
44
2 stars
46
1 star
233
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with staff; some were praised for their helpfulness while others were reported as rude and dismissive.
Wait Times
Long wait times reported, often exceeding expectations, even with appointments.
Store Environment
The store is noted for its beautiful architecture and unique setting, enhancing the shopping experience.
Product Availability
Issues with product availability and service fulfillment, leading to customer frustration.
Training and Professionalism
Concerns raised about staff training in customer respect and diversity, with calls for improvement.
- GCGarret C5 days ago3.0Looks nice ,apple is in the first floor and the upstairs exibita and shop weren't open yet, there was a neet wall with DC history that is just behind the stairs on the second floor, didn't get a chance to come back during open hours
- YPYan PNov 16, 20251.0The purchasing experience was disappointing. The staff came across as dismissive, and many popular accessories like cases and straps were out of stock, which made the visit even more frustrating
- CCChristine C.Nov 9, 20255.0Attirée par la beauté du bâtiment : une ancienne bibliothèque publique de 1903, j’ai visité ce magasin. Endroit magnifique. Vendeurs serviables et professionnels Merci à Sebastian pour sa gentillesse ! J’écris avec mon nouvel iPhone qui fonctionne parfaitement en France !
- RZRoy ZunigaNov 7, 20255.0Nice place to buy any kind of Apple stuff. We got help from Gwen and she help us a lot ! We were looking for just a Phone and we ended buying an AppleWatch , an iPad , and iPods4 with noise cancelation . There was someone explaining on a big screen on the wall showing how some features of the Apple Inteligence works and how to edit photos on your gallery and some other interesting store. What I love of this store was the building which is a very nice DC building. Nice experience shopping here! Once again thanks Gwen for your help.
- HGhasan gümüşOct 26, 20251.02 gün önce mağazadaydım. Birkaç saat içerisinde uçağım olduğu için aceleyle görevlilerden birine sipariş listemi bildirdim. 2 ade ipad air 256 gb ve uygun kılıf istedim. Yanında birkaç parça siparişim daha oldu. Aceleyle ödemeyi tamamlayıp hemen yola çıktım uçağa yetişebilmek için. Fakat daha yoldayken farkettim ki 128gb olarak istediğim ipad ler 128 gb olarak teslim edilmiş. Faturalar da 128 gb a göre kesilmiş ama. Kılıf olarak da ipad air yerine ipad pro kılıfı verilmiş ve tabiki de kullanamıyorum. Acelem olduğu için maalesef geri de dönemedim ve aldıklarımla yetinmek zorunda kaldım. Orda kontrol etmemiş olmam benim hatam tabi ki ama basit bir siparişi bile oluşturamayan ve ipad air almışken bana uygun kılıf dediğimde ipad pro kılıfı veren danışman arkadaşın da işini düzgün yapamadığı aşikar. O yüzden lütfen buradan alışveriş yaptığınızda siparişlerinizi en ince ayrıntısına kadar kontrol edin.
Frequently Asked Questions About Apple Carnegie Library
What products can I find at the Apple Carnegie Library store?
You can shop for iPhone, Mac, Apple Watch, iPad, and more at the Apple Carnegie Library store.
What are the store hours for Apple Carnegie Library?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM and Sunday from 10:00 AM to 6:00 PM, with special holiday hours on November 19 (10:00 AM - 2:00 PM) and November 28 (8:00 AM - 8:00 PM).
Can I get technical support at this Apple Store?
Yes, technical support is available at the Genius Bar inside the Apple Carnegie Library store.
Does the Apple Carnegie Library offer product repair services?
Yes, the Apple Store provides repair services including computer and cell phone repair.
Is the Apple Carnegie Library store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customer convenience.
Can I shop online or order for in-store pickup from the Apple Carnegie Library?
Yes, you can order products online and opt for in-store pickup at the Apple Carnegie Library store.
What payment methods are accepted at Apple Carnegie Library?
The store accepts debit cards and mobile NFC payment methods.
Are there any nearby attractions I can visit in Washington DC after shopping at Apple Carnegie Library?
You can visit the Historical Society of Washington, D.C., the Museum of Washington DC, and the Carnegie Library landmark for history and arts experiences near the Apple Carnegie Library store.
What are some dining options near Apple Carnegie Library?
Nearby dining options include Fresco The Italian Eatery for Italian cuisine and Truluck's seafood and American restaurant.
Are there nearby facilities for parking or transportation when visiting Apple Carnegie Library?
Yes, InterPark parking facility is nearby, making it convenient for visitors arriving by car.