Best Buy

Reviews

• HO

  Harman Oberoi

  Dec 30, 2025
  1.0
  I usually like to get my electronics from Best Buy so I went here to buy a 2TB SN850X. They had it listed for $240 and the Walmart 15min away had it listed for $190 (photo for ref). Best Buy refused to price match my purchase, stating that the system wouldn't allow the discount even though it was valid. I likely won't be shopping at Best Buy it the future, a frustrating experience all around...
• KD

  Katie D'Antonio

  Dec 29, 2025
  1.0
  couldn’t find a representative then when someone came 30 mins later they told us nothing displayed “existed” but the companies pay to keep the signs up for products that don’t exist. absolute scam
• CM

  Christopher Martin

  Dec 28, 2025
  5.0
  Went to this Best Buy 2 or 3 weeks ago to buy gift cards for my nephews. The very easy to find for my oldest was Amazon. However, for my youngest I had a hard time finding the FortNite V-Bucks and the associate a very helpful young gentlemen knew exactly where they were located which i did not know they were by the gaming station section. Shout out to him for finding it has been such a lifesaver. I would highly recommend this Best Buy because the staff are pleasant, friendly, never rushy or rude.
• DB

  Delaney Benvenuti

  Dec 27, 2025
  1.0
  I went here recently to purchase a new iPad. The customer service was so rude and felt very judgmental. They told me they couldn’t take my iPad because of a “scratch on the screen” when was it was the screen protector. I also tried to buy a new iPad A16 after searching for a worker for 5 minutes and when I tried to buy it, the price was not the same as the in store deal and it was almost $400 dollars instead of the $317 I was supposed to be paying. Not happy Best Buy.
• SS

  Sage SH

  Dec 16, 2025
  1.0
  My father purchased an online order from Best Buy that included two $70 PlayStation gift cards and a game. One of the gift cards never arrived, so he had to contact customer service just to resolve that. Afterward, he gifted the cards to me. When I tried to use the gift cards about a year later, they did not work. I contacted Best Buy customer service and was told to call PlayStation. PlayStation then told me to call Best Buy. I went into a Best Buy store in person and was told they couldn’t do anything. Online customer service said they were “looking into it” and would follow up. I called again a month later and was told the same thing — that it was being investigated. Months passed, and nothing changed. It has now been two years, and we have never received a resolution, a replacement, or a refund. My father was essentially scammed out of $140, and no one at Best Buy has taken responsibility. This experience was incredibly frustrating and disappointing. I’ve wasted hours of my life being passed between customer service, the store, and PlayStation with zero resolution. No one took responsibility, and nothing was ever fixed. For a company this big, this level of follow-through is unacceptable.

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