Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
913 reviews
5 stars
466
4 stars
225
3 stars
72
2 stars
34
1 star
116
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; while some staff were praised for being friendly and helpful, others were criticized for being unprofessional and unknowledgeable.
Product Knowledge
Several customers reported issues with staff providing incorrect or misleading information about products, leading to dissatisfaction.
Returns and Policies
Customers expressed frustration with return policies and experiences, particularly regarding defective items and the handling of returns.
Store Experience
The store was noted for cleanliness and organization, but some customers felt the atmosphere was lacking and that staff availability was inconsistent.
Pricing and Value
While some customers found good deals and competitive pricing, others felt prices were higher than online alternatives like Amazon.
- BFBen FletcherOct 27, 20252.0The Gentleman greeting us was very nice....but it seems that customer service is not a priority here...It may just be me but everytime I go to a best buy I end up leaving disappointed....when the greeter is the only person to acknowledge you in fifteen minutes customer service is sad. Maybe this is why Amazon does so well.
- AAari aradOct 16, 20255.0Service is good. Returns of the product without problems. Price is more expensive than Amazon and other sites. You can show them the competitor's product and they will check if it can be compared.
- EREllis RiveraOct 4, 20255.0Super friendly people
- WOWalter OrmsbeeSep 27, 20255.0Great deals and very helpful
- JWJohn WheelerSep 19, 20255.0I got helped by a Latino manager - didn’t get his name but he was great! He was very helpful in the decision of which TV was right for me!
Frequently Asked Questions About Best Buy
What products can I find at Best Buy in West Simsbury?
You can shop for TVs, computers, appliances, and more at Best Buy West Simsbury.
What are the store hours for Best Buy in West Simsbury?
Best Buy is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sunday.
Does Best Buy West Simsbury offer curbside pickup?
Yes, Best Buy West Simsbury provides curbside pickup services.
Is the Best Buy store in West Simsbury wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customers.
Can I get repair services at Best Buy West Simsbury?
Yes, the store offers service and repair, including expert Geek Squad support.
What payment methods are accepted at Best Buy West Simsbury?
Best Buy accepts debit cards and checks, and does not require cash-only payments.
Where is Best Buy located in West Simsbury?
The store is located at 44A Albany Turnpike, West Simsbury, CT 06092.
Are there dining options near Best Buy West Simsbury?
Yes, nearby dining options include McDonald's, Subway, and Dunkin', where you can grab a meal or coffee before or after shopping.
What automotive services are available near Best Buy West Simsbury?
Nearby automotive services include Hoffman Auto Group, Hoffman Collision Center, Hoffman Nissan, and several other car dealers and repair shops to help with your vehicle needs.
Where can I get electronics repair near Best Buy?
Geek Squad, located nearby, provides IT services and computer repair, complementing Best Buy’s in-store support services.