Brand Certified
Best Buy
4.0(929 reviews)
Certified by Best Buy • Feb 22, 2026
Business Details
44A Albany Tpke, West Simsbury, CT
06092, United States
Certified by Best Buy • Feb 22, 2026
(860) 651-2359
Certified by Best Buy • Feb 22, 2026
https://stores.bestbuy.com/ct/west-simsbury/44a-albany-tpke-1468.html/?ref=NS&loc=ns100
Certified by Best Buy • Feb 22, 2026
About
Certified by Best Buy • Feb 22, 2026
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Best Buy • Feb 22, 2026
Hours
Certified by Best Buy • Feb 22, 2026
Reviews
4.0
929 reviews
5 stars
472
4 stars
228
3 stars
72
2 stars
34
1 star
123
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful staff while others report rude or unhelpful interactions.
Product Availability
Customers expressed frustration over product availability and pricing discrepancies, with some items not being in stock as advertised.
Store Experience
The store atmosphere received mixed reviews, with some customers appreciating cleanliness and organization, while others noted a lack of staff assistance.
Returns and Exchanges
Several customers reported difficulties with returns and exchanges, citing poor management and inconsistent policies.
Pricing
Customers noted that prices are often higher than competitors, leading to dissatisfaction with value for money.
- SGShock & Awe GamingFeb 17, 20261.0Their Geek Squad staff is great. Sadly, the rest of the staff is comprised of the rudest and most disrespectful people I have ever met, and they make it abundantly clear that they do not want to help you. I went in to buy a new Elgato capture card, since mine is having issues. I was recommended to Best Buy by Elgato's customer support. The staff wouldn't let me even look over the product box to make sure it was what I needed before making a purchase. I ended up walking out, calling Elgato back, advising them of how their "partnered retailer" is treating their product sales, and then purchased directly through their site after their customer support did what Best Buy should have done in the first place.
- MFMayra FernándezFeb 7, 20265.0Excellent T I work on my extensions and the design was very good.
- MMMarcelo MossadJan 27, 20265.0Loja muito boa, os preços que são um pouco alto.
- JCJoe CristianoJan 12, 20261.0Nobody works on the floor to help you.
- HOHarman OberoiDec 30, 20251.0I usually like to get my electronics from Best Buy so I went here to buy a 2TB SN850X. They had it listed for $240 and the Walmart 15min away had it listed for $190 (photo for ref). Best Buy refused to price match my purchase, stating that the system wouldn't allow the discount even though it was valid. I likely won't be shopping at Best Buy it the future, a frustrating experience all around...
Frequently Asked Questions About Best Buy
What products can I find at Best Buy in West Simsbury?
You can shop for TVs, computers, appliances, and more at Best Buy West Simsbury.
What are the store hours for Best Buy in West Simsbury?
Best Buy is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sunday.
Does Best Buy West Simsbury offer curbside pickup?
Yes, Best Buy West Simsbury provides curbside pickup services.
Is the Best Buy store in West Simsbury wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customers.
Can I get repair services at Best Buy West Simsbury?
Yes, the store offers service and repair, including expert Geek Squad support.
What payment methods are accepted at Best Buy West Simsbury?
Best Buy accepts debit cards and checks, and does not require cash-only payments.
Where is Best Buy located in West Simsbury?
The store is located at 44A Albany Turnpike, West Simsbury, CT 06092.
Are there dining options near Best Buy West Simsbury?
Yes, nearby dining options include McDonald's, Subway, and Dunkin', where you can grab a meal or coffee before or after shopping.
What automotive services are available near Best Buy West Simsbury?
Nearby automotive services include Hoffman Auto Group, Hoffman Collision Center, Hoffman Nissan, and several other car dealers and repair shops to help with your vehicle needs.
Where can I get electronics repair near Best Buy?
Geek Squad, located nearby, provides IT services and computer repair, complementing Best Buy’s in-store support services.
Brand Certified Facts from Best Buy
Best Buy partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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