Business Details
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Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
2,483 reviews
5 stars
1,390
4 stars
566
3 stars
225
2 stars
67
1 star
235
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are criticized for being rude or unresponsive.
Order Issues
Several customers reported problems with order fulfillment, including delays, incorrect pricing, and issues with online orders not matching in-store availability.
Product Knowledge
There are instances of employees lacking product knowledge, leading to misinformation and customer frustration.
Store Experience
The store environment is noted as well-organized and clean, but some customers experienced long wait times and poor service during busy periods.
Pricing Concerns
Customers expressed dissatisfaction with pricing inconsistencies and issues with the Price Match Guarantee.
- ARAnjum RiazNov 11, 20255.0Best buy Best experience of purchase and laptop, cor i7 ultra 9 machine west hartford ct
- JJJR JohansenNov 11, 20255.0Nice store. It has the high end Magnolia section.
- CHCharito HernándezNov 7, 20255.0Excelente servicio, personal eficiente y servicial. Precios mas bajos. Lugar espacioso, limpío y ordenado.
- PFPenelope FalloneNov 4, 20254.0Decent selection and layout. There’s not a ton of staff but the customer service was great. Only issue is there is no where to sit if you’re waiting for help and no carts with a baby/toddler seat, although there is a spot in the parking lot that is designated for pregnant women and people with babies right next to the handicap spot in front.
- TGTyra GOct 19, 20254.0I visited this Best Buy about a week ago and had a much better experience than at the Newington, CT location. My order for a tower had already been delayed for weeks, and when I called ahead I was told this store would honor the original price and hold one for me. When I arrived, the tower wasn’t set aside and the price had gone up by $300. Thankfully, the manager here (I believe his name was Joe) was extremely kind and did everything he could to help. He honored the original price and even took the time to call the other store to cancel my order, though he had a hard time with them. He was professional, patient, and genuinely tried to fix the situation. I gave four stars only because the order couldn’t be fully canceled, but Joe went above and beyond. He’s the reason I’d return to this location.
Frequently Asked Questions About Best Buy
What are the store hours for Best Buy in West Hartford?
Best Buy in West Hartford is open Monday through Saturday from 10:00 AM to 9:00 PM and on Sunday from 10:00 AM to 8:00 PM.
Where is Best Buy located in West Hartford?
The Best Buy store is located at 1501 New Britain Ave, West Hartford, CT 06110, USA.
What types of products can I buy at Best Buy West Hartford?
You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy West Hartford.
Does Best Buy West Hartford offer curbside pickup?
Best Buy West Hartford provides curbside pickup services for customer convenience.
Is there Geek Squad support available at Best Buy West Hartford?
Yes, Geek Squad support is available at Best Buy West Hartford for expert advice and repair services.
How can I contact Best Buy West Hartford?
You can reach Best Buy West Hartford by phone at +1 860-521-5400.
Does Best Buy West Hartford have wheelchair accessible entrances?
Yes, the Best Buy store in West Hartford has wheelchair accessible entrances.
What nearby restaurants can I visit when shopping at Best Buy West Hartford?
Nearby restaurants include Shake Shack, Bonchon (Korean chicken), Red Robin Gourmet Burgers, D'Angelo Grilled Sandwiches, and The Simple Greek, offering a variety of dining options before or after your visit.
Are there shopping centers close to Best Buy West Hartford?
Yes, Corbin's Corner shopping center and Corbin's Corner Shpg Parkade are nearby, providing additional retail and dining experiences.
Can I find other electronics or mobile phone stores near Best Buy West Hartford?
Yes, nearby electronics and mobile phone stores include another Best Buy, Geek Squad services, RadioShack, and Verizon, offering a range of options for tech and mobile needs.