Delivered broken tv won’t replace or refund told me to wait 24 hours and they’ll contact me. Asked for a supervisor the Indian lady put me on hold and pretended to be someone different. I’m out 1500 dollars and stuck with an 85” paperweight
NG
Nathaniel Grant
Apr 1, 2026
5.0
Easy to find your products.
NN
Nikky
Mar 28, 2026
5.0
Mama and I go Best Buy yesterday look for headphones for me
MA
Matthew Acuña
Mar 22, 2026
5.0
I had an outstanding experience at Best Buy thanks to Jeffrey. I came in with a specific budget, and he went above and beyond to help me find the absolute best deals on both a TV and a soundbar. He really knew his stuff and made the whole process easy and stress-free.
What stood out the most was his patience and professionalism—he took the time to answer every single question I had without rushing me, and made sure I felt confident in my choices. On top of that, he was genuinely friendly and easy to talk to, which made the experience even better.
It’s rare to come across customer service like this. If you get the chance, definitely ask for Jeffrey—he’ll take great care of you!
AA
audisport79
Mar 3, 2026
1.0
Ending my relationship with Best Buy. They couldn’t deliver the order and when called they couldn’t tell me what was going on with the order and finally they couldn’t cancel the order. I have no idea what the problem is but the customer service took a huge dump and they’re not worth dealing with anymore.
Took them up on their offer and they basically proved my point Best Buy is dead to me.
What are the store hours for Best Buy in West Hartford?
Best Buy in West Hartford is open Monday through Saturday from 10:00 AM to 9:00 PM and on Sunday from 10:00 AM to 8:00 PM.
Where is Best Buy located in West Hartford?
The Best Buy store is located at 1501 New Britain Ave, West Hartford, CT 06110, USA.
What types of products can I buy at Best Buy West Hartford?
You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy West Hartford.
Does Best Buy West Hartford offer curbside pickup?
Best Buy West Hartford provides curbside pickup services for customer convenience.
Is there Geek Squad support available at Best Buy West Hartford?
Yes, Geek Squad support is available at Best Buy West Hartford for expert advice and repair services.
How can I contact Best Buy West Hartford?
You can reach Best Buy West Hartford by phone at +1 860-521-5400.
Does Best Buy West Hartford have wheelchair accessible entrances?
Yes, the Best Buy store in West Hartford has wheelchair accessible entrances.
What nearby restaurants can I visit when shopping at Best Buy West Hartford?
Nearby restaurants include Shake Shack, Bonchon (Korean chicken), Red Robin Gourmet Burgers, D'Angelo Grilled Sandwiches, and The Simple Greek, offering a variety of dining options before or after your visit.
Are there shopping centers close to Best Buy West Hartford?
Yes, Corbin's Corner shopping center and Corbin's Corner Shpg Parkade are nearby, providing additional retail and dining experiences.
Can I find other electronics or mobile phone stores near Best Buy West Hartford?
Yes, nearby electronics and mobile phone stores include another Best Buy, Geek Squad services, RadioShack, and Verizon, offering a range of options for tech and mobile needs.
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