Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Wallingford for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.9
242 reviews
5 stars
137
4 stars
37
3 stars
13
2 stars
11
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional service, highlighting their professionalism, patience, and willingness to help.
Knowledgeable Staff
Numerous reviews noted the staff's expertise and ability to explain options clearly, making the purchasing process easier for customers.
Mixed Experiences
While many had positive interactions, several customers reported issues with billing, misinformation, and unhelpful responses from management.
Store Environment
The store was frequently described as clean and welcoming, contributing to a positive shopping atmosphere.
Long Wait Times
Some customers expressed frustration with long wait times and inadequate assistance during busy periods.
- TGTracey Garofalo4 days ago1.0Not happy at all with my salesperson, nor the manager. I went in to purchase a phone, no trade-in, just straight purchase. A simple transaction. Nope. The salesperson kept saying if I open a new line for $7 a month, I would get a promo resulting in a cheaper monthly payment for the phone, and if I took out insurance, they would waive the $40 activation fee, making it a wash should I cancel it in two months. They must get a kickback from the insurance company. I am not sure. Very pushy salesperson. Of course, he had to go in the back to get permission from the manager. Needless to say, I recently looked at my bill, and the activation fee was never waived, and the line he said was going to be $7 a month extra, plus tax, was $30. Very shady and DO NOT RECOMMEND. Luckily, I called customer service, which was great, and they were able to credit my account $150 and cancel that inactive line that they were charging me $30 a month for. Bottom line.... just be aware and be sure to check your bill to make sure you're getting what you're signing up for.
- LSLeslie Silva5 days ago5.0Was having some issues with changing my plan and adding new services. Went to the Wallingford Verizon and tNick helped me through it all. Highly recommend this location, everyone was very nice and helpful.
- BRBill RochetteJan 5, 20265.0Shamelka Davis and a young man named Tyler, under her guidance, at the Wallingford Verizon Store.provided excellent assistance and follow thru in helping me reset my account and email password. That level of customer service is highly commendable and very much appreciated
- HLHolli LiovviJan 2, 20265.0Robert provided amazing service! My husband and I am extremely satisfied with our visit to this corporate store. We were in and out quickly! Robert is very smart and detailed and straight to the point. Answered all of our questions clearly and effortlessly. If you have an issue with your phones or service it was worth the 30 min drive for us to be helped my Robert.
- AJAntwenetta JohnsonDec 24, 20255.0I drove all around CT looking for the iPhone 17. Every other Verizon store I went to gave me a hard time. I came here and everyone was so phenomenal. They really worked hard to get me the phones even when corporate was giving me a hard time. Ten out of ten. Nick, George and everyone there is so good and knows what they are doing. Thankyou all so much!!!!
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Wallingford?
The Verizon store in Wallingford is open Monday to Saturday from 9:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 5:00 PM.
Where is the Verizon Wallingford store located?
The store is located at 1086 N Colony Rd, Wallingford, CT 06492, USA.
What brands and products does the Verizon Wallingford store offer?
The store offers 5G smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL, along with business cell phones, mobile hotspots, tablets, and laptops.
What payment methods are accepted at Verizon Wallingford?
Verizon Wallingford accepts pay by check, debit card, and mobile NFC payments. Cash is not required.
Can I order online and pick up my purchase at the Verizon Wallingford store?
Yes, you can buy online and pick up your order in-store, use curbside pickup, express lockers, or opt for same-day delivery where available.
How can I schedule an appointment at the Verizon Wallingford store?
You can schedule an in-store appointment by visiting their website or using the My Verizon app.
What types of mobile plans are available at Verizon Wallingford?
The store offers mobile plans, wireless internet plans, and voice plans suited for personal or business needs.
Are there restaurants near the Verizon Wallingford store where I can eat before or after shopping?
Yes, nearby restaurants include DiBella's Subs, Plaza Azteca, Applebee's, Vida Mexicana, Chick-fil-A of Wallingford, Chili's Grill & Bar, and Chipotle Mexican Grill, among others.
What nearby coffee shops can I visit near Verizon Wallingford?
You can visit Dunkin' or Panera Bread, both conveniently located near the Verizon store for coffee and snacks.
Are there other mobile phone stores near the Verizon Wallingford location?
Yes, Verizon Wireless and the AT&T Store are nearby mobile phone stores if you want to compare options.