Verizon

4.9
468 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderTelephone Company
TCC Vernon, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 129a Talcottville Rd.

Details

  • DebitAvailable
  • Accepts checksAvailable

Location

Verizon
129a Talcottville Rd, Vernon, CT
06066, United States

Hours

Reviews

4.9
465 reviews
5 stars
445
4 stars
7
3 stars
2
2 stars
1
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and patient, particularly highlighting Ambrose, DJ, and Stephanie.

Product Knowledge

Staff members were frequently noted for their expertise in explaining products and services, helping customers make informed decisions.

Overall Experience

Customers reported positive experiences at the store, often mentioning they felt welcomed and valued.

Sales Transparency

Some customers expressed concerns about transparency regarding pricing and billing, feeling misled about costs after upgrades.

Staff Recommendations

Several reviews specifically recommended individual staff members, indicating a strong personal connection and satisfaction with their service.
  • MG
    Maureen Gantick
    3 days ago
    5.0
    Mackenzie is the best! Will be coming back!!
  • GW
    gerald witinok
    4 days ago
    5.0
    Thank you mackenzie! Very helpful.
  • LC
    Linda Cobbs
    Nov 11, 2025
    5.0
    Brody was very helpful and kind. I will be coming here from now on
  • DC
    Denise Cormier
    Oct 30, 2025
    5.0
    Dre was amazing, he help me purchase a new phone. Fully transparent sales rep unlike no other.
  • TT
    Terence Tucker
    Oct 20, 2025
    1.0
    I just stopped by looking for a new cell phone case for my Samsung Galaxy S22. The kid i spoke to looks at my phone and says it is a S21 we don't have any. Then he says it is 5yrs old, do you expect us to carry cases for everything and recommends buying one off of Amazon. Well first off it's a S22 and it was purchased in 12/ 22 so it's only a 3 yrs old. So I called another Verizon Store and low and behold, they have cases for my phone. I guess the kid I dealt with thinks he's more knowledgeable then he really is and couldn't be bothered to check another store to see if any were available. He would rather give Amazon the business. As a 30 yr customer of Verizon i expect better then this.

Frequently Asked Questions About Verizon

What services does Verizon at TCC Vernon Rockville offer?

Verizon at TCC Vernon Rockville offers new lines, upgrades, device activation, prepaid plans, bill payments, business accounts, Verizon Wireless plans including 5G, device financing, and Total Mobile Protection.

What brands of devices can I find at this Verizon store?

The store carries devices from Apple, Samsung, Motorola, LG, HTC, and Google.