Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderTelephone Company
TCC Vernon, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 129a Talcottville Rd.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.9
465 reviews
5 stars
445
4 stars
7
3 stars2
2 stars1
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and patient, particularly highlighting Ambrose, DJ, and Stephanie.
Product Knowledge
Staff members were frequently noted for their expertise in explaining products and services, helping customers make informed decisions.
Overall Experience
Customers reported positive experiences at the store, often mentioning they felt welcomed and valued.
Sales Transparency
Some customers expressed concerns about transparency regarding pricing and billing, feeling misled about costs after upgrades.
Staff Recommendations
Several reviews specifically recommended individual staff members, indicating a strong personal connection and satisfaction with their service.
- MGMaureen Gantick3 days ago5.0Mackenzie is the best! Will be coming back!!
- GWgerald witinok4 days ago5.0Thank you mackenzie! Very helpful.
- LCLinda CobbsNov 11, 20255.0Brody was very helpful and kind. I will be coming here from now on
- DCDenise CormierOct 30, 20255.0Dre was amazing, he help me purchase a new phone. Fully transparent sales rep unlike no other.
- TTTerence TuckerOct 20, 20251.0I just stopped by looking for a new cell phone case for my Samsung Galaxy S22. The kid i spoke to looks at my phone and says it is a S21 we don't have any. Then he says it is 5yrs old, do you expect us to carry cases for everything and recommends buying one off of Amazon. Well first off it's a S22 and it was purchased in 12/ 22 so it's only a 3 yrs old. So I called another Verizon Store and low and behold, they have cases for my phone. I guess the kid I dealt with thinks he's more knowledgeable then he really is and couldn't be bothered to check another store to see if any were available. He would rather give Amazon the business. As a 30 yr customer of Verizon i expect better then this.
Frequently Asked Questions About Verizon
What services does Verizon at TCC Vernon Rockville offer?
Verizon at TCC Vernon Rockville offers new lines, upgrades, device activation, prepaid plans, bill payments, business accounts, Verizon Wireless plans including 5G, device financing, and Total Mobile Protection.
What brands of devices can I find at this Verizon store?
The store carries devices from Apple, Samsung, Motorola, LG, HTC, and Google.
Where is the Verizon TCC Vernon Rockville store located?
It is located at 129a Talcottville Rd, Vernon Rockville, CT 06066, USA.
What are the store hours for Verizon at TCC Vernon Rockville?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Can I pick up my order in-store at the Verizon TCC Vernon Rockville location?
Yes, in-store pickup is available for orders at this location.
How can I schedule an appointment or service with Verizon at TCC Vernon Rockville?
You can schedule an appointment online at https://www.tccrocks.com/appointments/.
What nearby places can I visit for a meal before or after shopping at Verizon?
You can visit Taco Bell, Wendy's, McDonald's, MrBeast Burger, Friendly's, Dunkin', or Starbucks, all nearby this Verizon location.
Are there any banks close to the Verizon store if I need financial services?
Yes, Dime Bank Vernon, People’s United Bank, and M&T Bank are located near the Verizon TCC Vernon Rockville store.
What other mobile phone or electronics stores are near the Verizon TCC Vernon Rockville location?
Nearby you can find the AT&T Store and TCC, Verizon Authorized Retailer, offering similar mobile phone and electronics services.
Does Verizon at TCC Vernon Rockville support community initiatives?
Yes, proceeds from every purchase go directly toward supporting the local community.