Verizon

4.8
847 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Trumbull, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 960 White Plains Rd.

Details

  • DeliveryAvailable
  • Curbside pickupAvailable

Location

Verizon
960 White Plains Rd, Trumbull, CT
06611, United States

Hours

Reviews

4.9
840 reviews
5 stars
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What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being knowledgeable, friendly, and helpful, with specific mentions of employees like Joshua, Tre, and Alex.

Store Experience

Overall, customers reported positive experiences in the store, highlighting the seamless process and efficient service.

Staff Knowledge

Customers frequently noted the staff's ability to provide detailed information and assistance with various products and services.

Mixed Reviews

Some customers reported negative experiences, particularly with the store manager's attitude, indicating inconsistency in service quality.
  • KR
    Krystyna Roszkowski
    Dec 31, 2025
    5.0
    Wonderful experience with Joshua getting set up with a new account for my husband and I. We are much older don't understand much of this. He was so kind and patient through the entire process. Highly recommend seeing him.
  • SJ
    Shawn Jacques
    Dec 21, 2025
    5.0
    Josh and his staff are fantastic! Very informative and helpful.
  • SR
    Sara Rolleri
    Dec 19, 2025
    1.0
    This store is a nightmare. Store manager is very aggressive and unhelpful. I have been "helped" by the store manager twice. Both times awful, angry service. Will definitely not be going back to this location.
  • LD
    Leah DeVito
    Dec 8, 2025
    5.0
    I was just here in the store Sunday, December 7Th. What an incredible experience!! Rob and Bo Are so kind, efficient, and the process was so seamless!!!!! They were welcoming, And we’re so full of information and I just cannot say enough amazing things about my experience!!! If you ever need anything Be sure to visit Trumbull location!!
  • ND
    Nikole Dixon
    Nov 27, 2025
    5.0
    I had an excellent experience with my Verizon representative today. He was incredibly friendly, patient, and genuinely committed to helping me find the best solution for my needs. He took the time to explain everything clearly, answered all my questions, and made the entire process smooth and stress-free. It’s not often you encounter someone so professional and personable at the same time. I truly appreciate his outstanding customer service and would highly recommend him to anyone needing assistance at Verizon.

Frequently Asked Questions About Verizon

What products and services does Wireless Zone, Verizon Authorized Retailer in Trumbull offer?

Wireless Zone in Trumbull offers the latest Verizon devices including smartphones and tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service.

What are the store hours for the Verizon Wireless Zone at 960 White Plains Rd?

The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.