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Brand Certified

Verizon

4.7
(107 reviews)

Business Details

960 White Plains Rd, Trumbull, CT
06611, United States
(203) 459-2600

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Trumbull, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 960 White Plains Rd.

Details

  • DeliveryAvailable
  • Curbside pickupAvailable

Location

Verizon
960 White Plains Rd, Trumbull, CT
06611, United States

Hours

Reviews

4.7
107 reviews
5 stars
98
4 stars
2
3 stars
0
2 stars
0
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and patient, with specific mentions of Joshua, Tre, and Alex providing exceptional service.

Store Experience

Overall, customers reported a positive experience at the store, highlighting the efficiency and helpfulness of the staff during their visits.

Staff Knowledge

Numerous reviews noted the staff's ability to provide clear explanations and solutions, making the process of upgrading and setting up devices seamless.

Mixed Feedback

While most reviews were positive, a few customers expressed dissatisfaction with the store manager's service, describing it as aggressive and unhelpful.
  • KG
    Kelly Ginand
    6 days ago
    5.0
    John has been so extremely helpful!! He is very knowledgeable and has been nothing but professional when we’ve gone in with questions or phone issues.
  • GM
    Geri Misurale
    Feb 16, 2026
    5.0
    Johnnie was the best representative I have ever had the pleasure of doing business at the Trumbull Verizon store. Very thorough thoughtful and kind. A fine representative for Verizon. Thank you Johnnie
  • DM
    Donna Misurale
    Feb 16, 2026
    5.0
    Johnnie is an amazing rep that I highly recommend for his customer service and helping my mom get on my family plan saving us $. He was patient helpful and very professional. Great service!
  • CF
    Carly Falcon
    Feb 9, 2026
    5.0
    John was so helpful, kind and knowledgeable. I have never had a better experience in ANY Verizon, T-Mobile, or AT&T store in my life. Fast, competent and I would give 6 stars if I could.
  • MK
    Mariah Keane
    Feb 1, 2026
    5.0
    Joshua helped us twice this weekend with our phone plan and switching to Fios/Frontier internet. It is so reassuring to have a knowledgeable and forthcoming sales tech who answers every question, and even anticipates what we were going ask before we said anything. Joshua is well-informed and capable of giving relevant advice, with a jovial and patient attitude! The store is clean, quiet, and stocked. I plan to return next time I need a phone!

Frequently Asked Questions About Verizon

What products and services does Wireless Zone, Verizon Authorized Retailer in Trumbull offer?

Wireless Zone in Trumbull offers the latest Verizon devices including smartphones and tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service.

What are the store hours for the Verizon Wireless Zone at 960 White Plains Rd?

The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.

Brand Certified Facts from Verizon

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Certified February 22, 2026Yext Knowledge Graph
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