Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Trumbull, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 960 White Plains Rd.
Details
- DeliveryAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.9
829 reviews
5 stars
797
4 stars5
3 stars5
2 stars3
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being helpful, knowledgeable, and patient, with specific mentions of Joshua, Bo, Tre, and Alex.
Professionalism
Many reviews highlighted the professionalism of the staff, noting their ability to handle multiple customers and complex issues efficiently.
Product Knowledge
Staff members demonstrated a strong understanding of products and services, providing detailed explanations and recommendations to customers.
Positive Experiences
Numerous customers reported having great experiences, often describing their visits as enjoyable and stress-free.
Recommendations
Many customers expressed a willingness to recommend the store to others, citing the excellent service they received.
- LSLisa S5 days ago5.0BRAVO, Josh at Verizon on White Plains Rd in Trumbull, CT! He cleared up a bureaucratic snarl that had prevented me from switching carriers. He is knowledgeable and personable and provides the kind of outstanding customer service that is rare.
- SKShannon KNov 12, 20255.0Fantastic customer service. My upgrade was seamless and I felt they were looking out for my best interest especially from a billing perspective. Joshua was exceptional- he was professional, knowledgeable, attentive, and patient. He took the time to look at each of the new iPhone offerings and review the pros and cons of each before I made my decision. Recommend giving this location a visit!
- ECEmily ClarkNov 10, 20255.0My family went in over the weekend to explore new options for our plan. Beau was extremely helpful, transparent, and patient as we worked through the best option for us.
- MPmartin polancoNov 8, 20255.0Joshua was amazing. He was very knowledgeable, and very talented because he helped me spend my money and made me feel as if I was rich. Very Rich! Jokes aside, what a great guy! He was professional in all aspects with me and with the store. He was welcoming and payed attention to what I wanted and my needs. The results were: I left the store with a great phone, an excellent tablet, WiFi for my home, all the accessories I needed and the greatest smile on my face. Definitely, I felt rich. Yup, very rich!
- TLTri-Capita Investment Group LLCNov 2, 20255.0I had the best experience yesterday afternoon at this store. I was helped by a very nice calm and professional gentleman by the name of Shy. He was extremely helpful and educated me tremendously on the different options I had along with a different plans I had available to me. I can’t say enough about this gentleman. He was absolutely fantastic! If you go to the store, ask for Shy. He will not disappoint you!
Frequently Asked Questions About Verizon
What products and services does Wireless Zone, Verizon Authorized Retailer in Trumbull offer?
Wireless Zone in Trumbull offers the latest Verizon devices including smartphones and tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service.
What are the store hours for the Verizon Wireless Zone at 960 White Plains Rd?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Can I schedule an appointment or order devices online for the Verizon store in Trumbull?
Yes, you can schedule appointments and order devices online through https://wirelesszone.com/appointments/ and the My Verizon app.
What payment options are accepted at Wireless Zone, Verizon Authorized Retailer?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does the Verizon Wireless Zone in Trumbull offer in-store pickup or delivery services?
Yes, they offer in-store pickup and curbside pickup, and delivery is available as well.
What brands are available at the Verizon Wireless Zone in Trumbull?
They carry brands such as Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, Lifeproof, JBL, Jabra, and more.
Where is Wireless Zone located within Trumbull for easy access?
Wireless Zone is located at 960 White Plains Rd, inside the Trumbull Shopping Plaza.
What nearby places can I visit before or after my visit to Verizon at 960 White Plains Rd?
You can visit nearby places such as Ran Nail & Spa for beauty services, Trumbull Music Studio for music lessons, and Fatty Patty or Dave's Burger Bistro for dining.
Is there convenient banking near the Verizon Wireless Zone in Trumbull?
Yes, Webster Bank is located nearby, providing convenient banking services for customers visiting the area.
Are there any entertainment or cultural spots near Wireless Zone in Trumbull?
Yes, you can check out Next Chapter Books for a bookstore and coffee shop experience, or FRAME Creations art gallery nearby.