Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Trumbull, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 960 White Plains Rd.
Details
- DeliveryAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.9
840 reviews
5 stars
805
4 stars5
3 stars5
2 stars3
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being knowledgeable, friendly, and helpful, with specific mentions of employees like Joshua, Tre, and Alex.
Store Experience
Overall, customers reported positive experiences in the store, highlighting the seamless process and efficient service.
Staff Knowledge
Customers frequently noted the staff's ability to provide detailed information and assistance with various products and services.
Mixed Reviews
Some customers reported negative experiences, particularly with the store manager's attitude, indicating inconsistency in service quality.
- KRKrystyna RoszkowskiDec 31, 20255.0Wonderful experience with Joshua getting set up with a new account for my husband and I. We are much older don't understand much of this. He was so kind and patient through the entire process. Highly recommend seeing him.
- SJShawn JacquesDec 21, 20255.0Josh and his staff are fantastic! Very informative and helpful.
- SRSara RolleriDec 19, 20251.0This store is a nightmare. Store manager is very aggressive and unhelpful. I have been "helped" by the store manager twice. Both times awful, angry service. Will definitely not be going back to this location.
- LDLeah DeVitoDec 8, 20255.0I was just here in the store Sunday, December 7Th. What an incredible experience!! Rob and Bo Are so kind, efficient, and the process was so seamless!!!!! They were welcoming, And we’re so full of information and I just cannot say enough amazing things about my experience!!! If you ever need anything Be sure to visit Trumbull location!!
- NDNikole DixonNov 27, 20255.0I had an excellent experience with my Verizon representative today. He was incredibly friendly, patient, and genuinely committed to helping me find the best solution for my needs. He took the time to explain everything clearly, answered all my questions, and made the entire process smooth and stress-free. It’s not often you encounter someone so professional and personable at the same time. I truly appreciate his outstanding customer service and would highly recommend him to anyone needing assistance at Verizon.
Frequently Asked Questions About Verizon
What products and services does Wireless Zone, Verizon Authorized Retailer in Trumbull offer?
Wireless Zone in Trumbull offers the latest Verizon devices including smartphones and tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service.
What are the store hours for the Verizon Wireless Zone at 960 White Plains Rd?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Can I schedule an appointment or order devices online for the Verizon store in Trumbull?
Yes, you can schedule appointments and order devices online through https://wirelesszone.com/appointments/ and the My Verizon app.
What payment options are accepted at Wireless Zone, Verizon Authorized Retailer?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does the Verizon Wireless Zone in Trumbull offer in-store pickup or delivery services?
Yes, they offer in-store pickup and curbside pickup, and delivery is available as well.
What brands are available at the Verizon Wireless Zone in Trumbull?
They carry brands such as Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, Lifeproof, JBL, Jabra, and more.
Where is Wireless Zone located within Trumbull for easy access?
Wireless Zone is located at 960 White Plains Rd, inside the Trumbull Shopping Plaza.
What nearby places can I visit before or after my visit to Verizon at 960 White Plains Rd?
You can visit nearby places such as Ran Nail & Spa for beauty services, Trumbull Music Studio for music lessons, and Fatty Patty or Dave's Burger Bistro for dining.
Is there convenient banking near the Verizon Wireless Zone in Trumbull?
Yes, Webster Bank is located nearby, providing convenient banking services for customers visiting the area.
Are there any entertainment or cultural spots near Wireless Zone in Trumbull?
Yes, you can check out Next Chapter Books for a bookstore and coffee shop experience, or FRAME Creations art gallery nearby.