Geek Squad

3.2
28 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
100 Hawley Ln, Trumbull, CT
06611, United States

Hours

Reviews

3.2
28 reviews
5 stars
11
4 stars
4
3 stars
3
2 stars
0
1 star
10
  • DZ
    Dimitri Zimermann
    Sep 17, 2025
    1.0
    Took my laptop there that was water damaged and the first thing the guy tried to do is to turn it on when it’s the only thing you’re not supposed to do in this situation
  • RR
    ricilla13
    Sep 23, 2022
    1.0
    Disrespectful staff. Just sad. $700 worth of equipment I'll be buying direct from the manufacturer instead of wasting money here.
  • BR
    Bandanna Rob
    Jan 12, 2021
    1.0
    No one picks up the phone at this store.
  • CV
    Charles Voss
    Jul 10, 2019
    1.0
    I've bought six laptops from this Best Buy and I had to replace three of them because they were not working properly. I also bought Geek Squad protection and my experience has been awful. It's my most recent issue that's prompted me to warn others. The screen on my laptop broke and I took it in to get it fixed on 6/13/19. Two weeks later I pick it up and am told it's all better. When I take it home, the laptop does not turn on. I'm amazed that they didn't check themselves to see if it worked, but I guess that's too much to ask. I took it back and of course they had to ship it off again for repairs. It's now 7/10 and still no laptop, meaning it's been nearly a month now and my laptop has still not been fixed. In their defense, they've fixed some of my issues and the people behind the counter are usually very nice, but I've spent numerous hours of my life waiting on hold and in line to get stuff repaired and there has to be a better way. I'm going to cancel my Total Tech Support Membership and Protection Plans I bought, and buy laptops elsewhere in the future because I can't stand the frustration of working with them anymore.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at 100 Hawley Ln in Trumbull offer?

Geek Squad provides tech repair, setup, and support services including computer, mobile phone, and electronics repair. You can schedule service in store or online.

What are Geek Squad's hours of operation in Trumbull?

The Geek Squad location at 100 Hawley Ln is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sundays from 10:00 AM to 8:00 PM.