Mixed reviews on customer service; some staff were praised for being helpful and knowledgeable, while others were criticized for being unresponsive or rude.
Product Availability
Customers noted limited inventory and issues with online orders not matching in-store stock.
Store Experience
The store was described as clean and organized, but some customers reported long wait times for assistance.
Pricing
Competitive pricing was highlighted, with many customers appreciating price matching and good deals.
Delivery Issues
Several customers experienced significant delays and problems with delivery services.
EE
Elizabeth Elias
6 days ago
5.0
Edgar is very, friendly, respectful and very patient. I am sooo happy with help.
IF
Idiota Films
Nov 15, 2025
4.0
Great place, might be positive or negative. The place is always empty so service is always quick and friendly. Plenty of parking and clean.
ST
Shreya Temburnikar
Nov 15, 2025
2.0
Never, ever try to purchase electrical devices from Best Buy; they are terrible. They haven't even been in use for two months; they've just begun to hang like I've been using them for years. It is quite disappointing.
MB
Mrs B
Nov 1, 2025
1.0
Best Buy has the worst customer service - they shuffle you from rep to rep and never offer any reasonable resolutions
SA
S A
Oct 17, 2025
1.0
I went to the Trumbull Best Buy to buy an open-box 77” OLED TV in excellent condition. The staff gave me a good price and free delivery (in 12 days), and I even signed up for the Best Buy credit card for 10% back. After payment, I noticed they added a Best Buy Plus membership, which they said was needed for the lower insurance price but could be canceled later. The day before delivery, I got a confirmation call, but that night the order was canceled with no explanation. In-store they said it was “auto-canceled” and the TV was no longer available. They only offered a display model for much more. I also lost my credit card bonus since I couldn’t use it in time. Very disappointing experience—this was my second issue with an open-box TV at Best Buy. I won’t be buying another one here again.
What are the regular business hours for Best Buy in Trumbull?
Best Buy in Trumbull is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.
What types of products can I find at this Best Buy store?
You can shop for TVs, computers, appliances, cameras, home electronics, and more at this Best Buy location.
Does Best Buy Trumbull offer same day pickup services?
Yes, Best Buy Trumbull offers same day curbside pickup services for your convenience.
Is Best Buy Trumbull accessible for people with disabilities?
Yes, this Best Buy location has a wheelchair accessible entrance to accommodate customers with disabilities.
Can I get my electronics repaired at Best Buy in Trumbull?
Yes, the store provides service repair and Geek Squad support for electronics repair needs.
Does Best Buy in Trumbull accept debit cards and checks as payment methods?
Yes, Best Buy accepts debit cards and checks; however, cash-only payments are not required.
Are appointments required to shop or get services at Best Buy Trumbull?
No, appointments are not required; you can visit the store for in-store shopping or services anytime during business hours.
Which popular nearby eateries can I visit before or after shopping at Best Buy Trumbull?
Subway and Dunkin' are nearby food options where you can grab a sandwich or a coffee before or after your visit to Best Buy.
What other shopping options are available near Best Buy in Trumbull?
You can explore nearby stores like Kohl's, Sephora, Ross Dress for Less, and HomeGoods for a variety of clothing, beauty, and home goods shopping experiences.
Is there an entertainment or gaming venue close to Best Buy in Trumbull?
Yes, Xperiment Virtual Reality, an arcade and virtual reality center, is nearby for a fun and immersive entertainment experience.