Best Buy

4.1
2400 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
100 Hawley Ln, Trumbull, CT
06611, United States

Hours

Reviews

4.1
2,400 reviews
5 stars
1,299
4 stars
517
3 stars
259
2 stars
106
1 star
219

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff were praised for being helpful and knowledgeable, while others were criticized for being unresponsive or rude.

Product Availability

Customers noted limited inventory and issues with online orders not matching in-store stock.

Store Experience

The store was described as clean and organized, but some customers reported long wait times for assistance.

Pricing

Competitive pricing was highlighted, with many customers appreciating price matching and good deals.

Delivery Issues

Several customers experienced significant delays and problems with delivery services.
  • EE
    Elizabeth Elias
    6 days ago
    5.0
    Edgar is very, friendly, respectful and very patient. I am sooo happy with help.
  • IF
    Idiota Films
    Nov 15, 2025
    4.0
    Great place, might be positive or negative. The place is always empty so service is always quick and friendly. Plenty of parking and clean.
  • ST
    Shreya Temburnikar
    Nov 15, 2025
    2.0
    Never, ever try to purchase electrical devices from Best Buy; they are terrible. They haven't even been in use for two months; they've just begun to hang like I've been using them for years. It is quite disappointing.
  • MB
    Mrs B
    Nov 1, 2025
    1.0
    Best Buy has the worst customer service - they shuffle you from rep to rep and never offer any reasonable resolutions
  • SA
    S A
    Oct 17, 2025
    1.0
    I went to the Trumbull Best Buy to buy an open-box 77” OLED TV in excellent condition. The staff gave me a good price and free delivery (in 12 days), and I even signed up for the Best Buy credit card for 10% back. After payment, I noticed they added a Best Buy Plus membership, which they said was needed for the lower insurance price but could be canceled later. The day before delivery, I got a confirmation call, but that night the order was canceled with no explanation. In-store they said it was “auto-canceled” and the TV was no longer available. They only offered a display model for much more. I also lost my credit card bonus since I couldn’t use it in time. Very disappointing experience—this was my second issue with an open-box TV at Best Buy. I won’t be buying another one here again.

Frequently Asked Questions About Best Buy

What are the regular business hours for Best Buy in Trumbull?

Best Buy in Trumbull is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.

What types of products can I find at this Best Buy store?

You can shop for TVs, computers, appliances, cameras, home electronics, and more at this Best Buy location.