Apple Trumbull

3.8
717 reviews

About

Electronics StoreComputer Repair ServiceCell Phone Repair ShopApple
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • [Free/Paid] wi-fiNot available

Location

Apple Trumbull
5065 Main Street, Trumbull, CT
06611, United States

Hours

Reviews

3.8
717 reviews
5 stars
390
4 stars
100
3 stars
55
2 stars
23
1 star
149

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff members are praised for their helpfulness, others are criticized for being rude and dismissive.

Wait Times

Many customers reported long wait times for assistance, even with scheduled appointments, leading to frustration.

Staff Knowledge

There are concerns about the staff's knowledge and professionalism, with some customers feeling that employees were not adequately informed about products and services.

Positive Experiences

Despite negative feedback, several customers highlighted positive interactions with specific staff members who provided excellent service.
  • AA
    Antonio
    Jan 5, 2026
    1.0
    horrible experience i was waiting for 45 minutes to purchase something small and nobody attended me just a bunch of workers walking past me.
  • JD
    Jose Dias
    Dec 24, 2025
    1.0
    This place is a joke purchased Apple Watch here for Christmas. Get home wrong band come to get correct band they tell me need the whole watch, then are rushing me as they are closing at 6:00 like it’s my fault they messed up and then very dismissive like we did something wrong will never give this place buisness again.
  • GH
    Geraldo Hernandez
    Dec 24, 2025
    1.0
    This place is horrible they make me go back and forth to and from T-Mobile to end up telling me they can’t help me when they knew from the beginning the couldn’t help me
  • DP
    Dilip Patel
    Dec 14, 2025
    2.0
    The buying process was overall good. But Chris, one of the employees, wasn’t helping at all. He was talking non relevant things to one of the customers. Whenever we would ask for help he would try to ignore us and not give us good advice. But also John, was very good. He helped us through everything.
  • ER
    Elaine Rodriguez
    Dec 12, 2025
    1.0
    Slow staff, waited all day to get my phone fixed. Always understaffed. Not good service. It was an inconvenience to wait all day after getting told one time, and then it getting pushed to another. I walked in, trying to be kind, and I was, and still it felt as if our phone wasn't prioritized

Frequently Asked Questions About Apple Trumbull

What products can I find at Apple Trumbull?

Apple Trumbull offers a wide range of Apple products including iPhone, Mac, Apple Watch, and iPad.

What kind of customer support services does Apple Trumbull provide?

The store provides technical support through its Genius Bar where specialists can help with setup and repairs.