Verizon

4.8
551 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderTelephone CompanyTCC
TCC Torrington, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 1895 E Main St.

Details

  • DebitAvailable
  • Accepts checksAvailable

Location

Verizon
1895 E Main St, Torrington, CT
06790, United States

Hours

Reviews

4.8
543 reviews
5 stars
503
4 stars
12
3 stars
6
2 stars
2
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and knowledgeable, with many customers highlighting specific employees like Jonathan, RC, and Andrew for their exceptional service.

Efficiency

Customers frequently mention quick and efficient service, with many noting that their issues were resolved promptly and without hassle.

Positive Experiences

Overall, the majority of reviews reflect positive experiences, with customers expressing satisfaction with their interactions and the assistance they received.

Concerns

A few reviews mention negative experiences, including issues with transparency and customer service, indicating that while most experiences are positive, there are some areas for improvement.
  • NB
    Nicolas Biggar
    Dec 31, 2025
    5.0
    Definitely check this place out for any of your Verizon needs!
  • EN
    Elizabeth Nozzolillo
    Dec 31, 2025
    5.0
    I went into the store to add a line of service to my existing account. The staff was very friendly and helpful. I was offered many affordable options, and every step was explained thoroughly. What a delightful experience and knowledgeable staff. I will only visit this store moving forward. Thank you again Andrew!
  • KR
    Kaitlyn R
    Dec 29, 2025
    1.0
    Who ever the guy with the neck tattoos here seemed to lack any type of promotional knowledge as well as offering information about policy. I know the other 2 gentlemen that do work here have always been super helpful and informative when needed, it was just a waste of time talking to the other man that seems to need some more training in customer service as well as information about what Verizon’s policy’s are as well as promotions that are current in the company.
  • TS
    Thomas Smith
    Dec 28, 2025
    5.0
    Jonathon was awesome to work with. Very patient, professional, and consultative. He helped me understand the fees on my bill and unlock savings.
  • CS
    C Smiles
    Dec 14, 2025
    5.0
    Always a smooth and enjoyable experience. Andrew is wonderful and has been helping us for years. Hes efficient and knowledgeable and he seems to really care about his customers needs!

Frequently Asked Questions About Verizon

What products and services does Verizon at 1895 E Main St offer?

Verizon offers smartphones, tablets, wireless devices, accessories, Verizon home internet, new lines, upgrades, device activation and financing, prepaid plans, and award-winning customer service.

What brands of mobile devices can I find at Verizon in Torrington?

You can find Apple, Samsung, Motorola, LG, HTC, and Google devices at this Verizon authorized retailer.