Verizon

3.5
566 reviews

About

Cell Phone StoreElectronics Store
Visit our store at South Windsor for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
70a Buckland Rd, South Windsor, CT
06074, United States

Hours

Reviews

3.5
413 reviews
5 stars
193
4 stars
58
3 stars
25
2 stars
22
1 star
115

What are people saying?

AI-generated from recent customer reviews

Customer Service

RJ received numerous commendations for his exceptional customer service, being described as friendly, knowledgeable, and patient.

Staff Performance

While many customers praised individual staff members like RJ and Kevin for their helpfulness, there were also complaints about unhelpful and uninterested employees.

Wait Times

Customers frequently reported long wait times, with some expressing frustration over being ignored or having to wait excessively to be served.

Sales Practices

Several reviews highlighted concerns about aggressive sales tactics and misinformation regarding promotions, leading to dissatisfaction with the purchasing process.

Store Management

Mixed feedback on store management, with some customers praising specific managers for their assistance while others criticized the overall organization and efficiency of the store.
  • WS
    wahyu sigit
    Oct 24, 2025
    5.0
    I met Quai when he offered me an iPhone bundle deal, and honestly, it was one of the best experiences I’ve had at a phone store. From the start, he was super friendly, patient, and very knowledgeable. We went through every detail together , from the plan, the payment breakdown, and even the best options for the next three years. What really impressed me was how professional he was even though he was clearly busy helping other customers. He still took his time to explain everything clearly without rushing. I could tell he really cares about giving the best deal and experience to every customer. And the best part, I even got an extra gift at the end of the deal! If you ever go to this store, make sure to ask for Quai. He’s not just good at what he does . he’s one of the few people who genuinely understands both iPhone and Android systems inside out. Totally recommend him to anyone looking for honest advice, great deals, and amazing service!
  • AC
    Angela Crespo
    Oct 21, 2025
    5.0
    Boy I'm glad I stopped in today. RJ ' customer service was unreal. I had pop ups and he took the time to fix the problem. We don't see this kind of service too often. Not only he knows his job but he's so nice.
  • DB
    darryl blagrove
    Oct 19, 2025
    5.0
    I don't like writing reviews however, this experience cant go unnoticed. I had billing and phone plan issue, made an appt to go to the Verizon store. My Representative was RJ. After hearing me complain. He simply took care of all my issues and then some. He is the man and needs to be recognized for that! He made me a happy and enjoyed doing it. Thanks RJ!!
  • JG
    Jose Garcia
    Oct 7, 2025
    5.0
    Best place where all ur questions would be answered I been with almost every company I’m just switching from t mobile and Verizon thanks to RJ like he went above and beyond on helping us and making us feel welcoming and I will definitely recommend if u looking for a rest service ad reliable service go see my boy RJ in the south windsor location he’s knowledgeable helpful friendly go see him he’s always have a great thing for everybody
  • AD
    Ash Dennis
    Oct 6, 2025
    5.0
    Rj was my cellphone pro assistant! He helped me switch from T-Mobile to Verizon! Got 3 phones! Easily approved ! And super fast, and friendly! Very knowledgeable! And very helpful picking out the best plans and phones for my family! We got the iPhone 17 pro max & 2 iPhone 16s and it’s so affordable not even $200 down!!! And the phone bill is affordable and comes with tons of great perks like Netflix, Disney plus, Hulu, hbo max, espn & apple one (included Apple TV, music & games)!! SO HAPPY I SWITCHED . I’m paying less than half now! ASK FOR RJ! He’s incredible! And everyone there is super kind and helpful!

Frequently Asked Questions About Verizon

What are the Verizon store hours in South Windsor, CT?

The Verizon store in South Windsor is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.

Where is the Verizon South Windsor store located?

It is located at 70a Buckland Rd, Evergreen Run, South Windsor, CT 06074.