Apple Evergreen Walk

3.8
557 reviews

About

Electronics StoreComputer Repair ServiceCell Phone Repair Shop
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • [Free/Paid] wi-fiNot available

Location

Apple Evergreen Walk
401 Evergreen Walk, South Windsor, CT
06074, United States

Hours

Reviews

3.8
557 reviews
5 stars
320
4 stars
71
3 stars
35
2 stars
16
1 star
115

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff were praised for being helpful and friendly, while others were criticized for being rude and unprofessional.

Efficiency

Customers experienced long wait times and disorganization, leading to frustration over service delays.

Product Knowledge

Staff generally demonstrated good knowledge of Apple products, but some customers felt that employees lacked the expertise needed for specific technical issues.

Appointment System

Many customers recommended making appointments to avoid long waits, but some reported issues with appointment management and service availability.

Store Environment

The store was described as crowded, with some customers appreciating the calm shopping experience while others found it chaotic.
  • DD
    di
    3 days ago
    5.0
    Thanks to the Staff at Apple! A very pleasant visit and conversation. They were extremely helpful! Make an appointment, tho.
  • SB
    Sunil Bobba
    Oct 26, 2025
    5.0
    First time visit to this location,Got the new AirPods Pro 3 pick up,pretty fast staff was pretty helpful.
  • NH
    Nisar Haider
    Oct 16, 2025
    5.0
    No rush one can shop easily
  • JM
    Jon Moffat
    Sep 29, 2025
    5.0
    Great experience. Fast and friendly service.
  • NA
    naved amin
    Sep 19, 2025
    1.0
    Booked 17 pro at 8 am on 9/19 , pickup time given to me 1130 am. I asked specifically if I need to be at store at 1130 am ? Store person told me order is booked , I can come anytime/day after 1130 am. Came to pick phone same day at 7 Pm, was told my order got cancelled as I didn't show up in 3 hrs window and now phone is out of stock. I could have have come at 1130, but no one told me about this rule and it was confirmed to me that I can anytime. Excitement of getting new phone on launch day is dead now...thank you so much for lying.

Frequently Asked Questions About Apple Evergreen Walk

What products can I shop for at the Apple Evergreen Walk store?

You can shop for iPhone, Mac, Apple Watch, iPad, and more at the Apple Evergreen Walk store.

Where can I get technical support at Apple Evergreen Walk?

Technical support is available at the Genius Bar inside the Apple Evergreen Walk store where Specialists can assist you.