Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Sandy Hook, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 75 Church Hill Rd.
Details
- DeliveryAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.9
626 reviews
5 stars
605
4 stars4
3 stars3
2 stars1
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Billy received overwhelming praise for his exceptional customer service, with many customers describing him as knowledgeable, patient, and helpful.
Store Experience
Customers reported a positive and seamless experience at the store, highlighting the friendly and accommodating staff.
Problem Resolution
Several reviews noted that staff, particularly Billy and Torrey, effectively resolved issues and provided solutions for customers' phone and billing problems.
Knowledgeable Staff
Customers appreciated the staff's expertise in navigating plans, promotions, and technical issues, making the process easier.
Mixed Feedback
While many reviews were positive, there were a few complaints regarding unresolved billing issues and misleading promotions.
- JMJeff Mubarek4 days ago5.0Wow! I didn’t think businesses like this were still around. Outstanding customer service!!!! Billy knows his Verizon product and works diligently to deliver the best deal available. Very proficient and fully transparent. Upgraded to a Pro Max, perfect!! Well done Billy, impressive! Thanks for everything!
- LBLee BossuetNov 15, 20255.0Billy helped fix my phone. Thank you!
- DTDan TelescoOct 30, 20255.0Billy is the man!!Lucas is OK too. always helpful and funny
- MHMelissa HillOct 20, 20255.0Billy has been absolutely amazing. I honestly could not have asked for a better rep. I will not go anywhere else. Always works with me. He's an angel. Seriously best of the best. I've been through so much with my phones always gets me through it. Thank you so much! You rock!
- SCSandy CraneOct 16, 20255.0Billy is the best!!!! Such an easy process, cannot recommend enough. Thank you!
Frequently Asked Questions About Verizon
What products and services does Verizon Sandy Hook offer?
Verizon Sandy Hook offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and wireless services including 5G coverage for consumers and businesses.
Where is Verizon Sandy Hook located?
Verizon Sandy Hook is located at 75 Church Hill Rd, Sandy Hook, CT 06482.
What are the business hours of Verizon Sandy Hook?
Verizon Sandy Hook is open Monday to Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
How can I contact Verizon Sandy Hook?
You can contact Verizon Sandy Hook by phone at +1 203-748-4704 or via email at wz02@wireless-zone.com.
Does Verizon Sandy Hook offer in-store pickup and curbside pickup services?
Yes, Verizon Sandy Hook offers in-store pickup and curbside pickup services for your convenience.
How can I schedule an appointment with Verizon Sandy Hook?
You can schedule an appointment online at https://wirelesszone.com/appointments/.
What brands can I find at Verizon Sandy Hook?
Verizon Sandy Hook carries major brands including Verizon, Apple, Samsung, Google, Motorola, LG, and various accessory brands such as Otterbox and JBL.
What nearby restaurants can I visit before or after shopping at Verizon Sandy Hook?
Nearby restaurants include Project Pizza and Newtown Pizza Palace, perfect for grabbing a meal before or after your visit.
Are there any coffee shops close to Verizon Sandy Hook where I can relax?
Yes, Starbucks and Robeks Fresh Juices & Smoothies are near Verizon Sandy Hook, offering coffee, smoothies, and a place to relax.
What nearby services can help with car care when visiting Verizon Sandy Hook?
Nearby you can find Newtown Car Care Center for automotive repairs and Exxon & Mobil Stations for fueling and car wash services.