Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Sandy Hook, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 75 Church Hill Rd.
Details
- DeliveryAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.9
632 reviews
5 stars
610
4 stars4
3 stars3
2 stars1
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Billy received overwhelming praise for his exceptional customer service, with many customers describing him as knowledgeable, patient, and helpful.
Sales Experience
Customers reported positive experiences with the sales process, highlighting the ease of upgrading phones and saving money on plans.
Mixed Feedback
While many reviews were positive, there were also complaints about misleading promotions and unresolved billing issues, indicating inconsistency in service.
Team Performance
Other staff members, including Torrey and Bruno, were frequently mentioned as helpful and knowledgeable, contributing to a generally positive atmosphere.
- SPShelley Porter1 day ago1.0long time Verizon customer ~ Verizon wanted $50 to transfer my data to my new iPhone. Called AT and T and they said they always do things like that for free! Two Verizon guys with no customers in the store laughed at me when I repeated what I had just been told ~ said AT and T would never do it for free. They did do it for free and earned my business going forward. Sad that Verizon didn't care about losing a customer.
- PNPaul NicholsDec 19, 20255.0Great! Saved us some money off of what using the website would have cost. Very happy with our service.
- MVMargaret VelthuizenDec 15, 20255.0Best Verizon experience ever. Billy is the best!!!
- RSRoslyn StoweDec 3, 20255.0Go see Billy. Was having issues for months and he fixed it in seconds. Such a joy. Thank you Billy
- JMJeff MubarekNov 19, 20255.0Wow! I didn’t think businesses like this were still around. Outstanding customer service!!!! Billy knows his Verizon product and works diligently to deliver the best deal available. Very proficient and fully transparent. Upgraded to a Pro Max, perfect!! Well done Billy, impressive! Thanks for everything!
Frequently Asked Questions About Verizon
What products and services does Verizon Sandy Hook offer?
Verizon Sandy Hook offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and wireless services including 5G coverage for consumers and businesses.
Where is Verizon Sandy Hook located?
Verizon Sandy Hook is located at 75 Church Hill Rd, Sandy Hook, CT 06482.
What are the business hours of Verizon Sandy Hook?
Verizon Sandy Hook is open Monday to Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
How can I contact Verizon Sandy Hook?
You can contact Verizon Sandy Hook by phone at +1 203-748-4704 or via email at wz02@wireless-zone.com.
Does Verizon Sandy Hook offer in-store pickup and curbside pickup services?
Yes, Verizon Sandy Hook offers in-store pickup and curbside pickup services for your convenience.
How can I schedule an appointment with Verizon Sandy Hook?
You can schedule an appointment online at https://wirelesszone.com/appointments/.
What brands can I find at Verizon Sandy Hook?
Verizon Sandy Hook carries major brands including Verizon, Apple, Samsung, Google, Motorola, LG, and various accessory brands such as Otterbox and JBL.
What nearby restaurants can I visit before or after shopping at Verizon Sandy Hook?
Nearby restaurants include Project Pizza and Newtown Pizza Palace, perfect for grabbing a meal before or after your visit.
Are there any coffee shops close to Verizon Sandy Hook where I can relax?
Yes, Starbucks and Robeks Fresh Juices & Smoothies are near Verizon Sandy Hook, offering coffee, smoothies, and a place to relax.
What nearby services can help with car care when visiting Verizon Sandy Hook?
Nearby you can find Newtown Car Care Center for automotive repairs and Exxon & Mobil Stations for fueling and car wash services.