Business Details
About
Cell Phone StoreTCC
TCC Plainville, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 275 New Britain Ave.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.8
529 reviews
5 stars
501
4 stars7
3 stars1
2 stars2
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Kyle and Ty, for their exceptional, friendly, and knowledgeable service.
Efficiency
Many reviews highlighted the quick and efficient service provided, with customers often leaving the store satisfied in a short amount of time.
Problem Resolution
Several customers noted that staff members were effective in resolving issues, often going above and beyond to ensure customer satisfaction.
Mixed Experiences
While most feedback was positive, a few customers reported negative experiences, including issues with misrepresentation of deals and unsatisfactory service.
- ALAguedo LunaJan 5, 20265.0Jonathan is absolutely excellent at what he does! Thank you so much for your help theough thus process
- SLShanell LunaJan 5, 20265.0Jonathan was spectacular! So helpful.
- WSwanda solisJan 5, 20265.0Jonathan is very helpful. Thank you so much!
- SOSusan O'DeaJan 5, 20265.0Awesome experience with Ty! Spent lots of time with me and my new phone operation!
- KSKimberly ScurtoNov 28, 20255.0Kyle offered exceptionally customer service. I would recommend Kyle to anyone looking to upgrade or buy a first phone. Thank you so much.
Frequently Asked Questions About Verizon
What products does Verizon at 275 New Britain Ave offer?
Verizon offers smartphones, tablets, wireless devices, accessories, Verizon home internet, and more, including popular brands like Apple, Samsung, and Google.
What services can I get at the Verizon store in Plainville?
The store provides services like prepaid plans, bill payments, business accounts, new lines, upgrades, device activation, device financing, and Verizon Wireless plans including unlimited data.
What are the Verizon store's hours of operation?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Can I order online and pick up my phone in-store at Verizon Plainville?
Yes, the store offers in-store pickup for orders placed online.
Where is Verizon Plainville located and how can I contact them?
Verizon is located at 275 New Britain Ave, Ste B2, Plainville, CT 06062. You can reach them at +1 860-793-4802.
Does Verizon Plainville offer protection plans for mobile devices?
Yes, they offer Total Mobile Protection and Verizon Protect plans for mobile device coverage.
What nearby places can I visit near Verizon Plainville?
Nearby places include Western Union for money transfer services, Banfield Pet Hospital for veterinary needs, and Luna Pizza for dining options.
Are there dining options close to the Verizon store in Plainville?
Yes, nearby dining options include ZENSHI Handcrafted Sushi, Luna Pizza, Applebee's Grill + Bar, and Starbucks for coffee and snacks.
Can I combine a visit to Verizon with other errands nearby?
Absolutely, the store is near Big Y World Class Market for groceries, Sport Clips Haircuts for haircuts, and Goodwill Plainville for thrift shopping.
How can I schedule an appointment or check the latest promotions at Verizon Plainville?
You can schedule appointments on their website and check promotions like the Total Mobile Protection plan via the TCC website or My Verizon app.