Certified by VCA Plainfield Animal Hospital • Feb 22, 2026
Reviews
4.3
212 reviews
5 stars
161
4 stars
18
3 stars2
2 stars
6
1 star
25
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Many customers praised the staff for their compassion and care during difficult times, especially when dealing with end-of-life situations for their pets.
Staff Friendliness
The majority of reviews highlighted the friendliness and helpfulness of the veterinary staff, creating a welcoming environment for both pets and their owners.
Quality of Care
While many customers reported positive experiences with the quality of veterinary care, some expressed concerns about recent declines in service and staff turnover.
Communication Issues
Several reviews mentioned problems with communication, including appointment confirmations and responsiveness, leading to frustration among clients.
Cost Concerns
A number of customers noted that while the care provided was good, the costs were high, and some felt that the clinic prioritized profit over patient care.
TR
Tyla Rudd
Feb 7, 2026
1.0
Absolutely the worst experience with Dr. Gilmore. Miscommunication between staff, but front desk staff clearly was able to warn me about Dr. Gilmore. Take your money elsewhere- all staff I spoke to take their pets to other places.
ER
Emily Rose
Feb 3, 2026
5.0
This is a clinic full of people that care deeply about animals. I found out about it through my sister and her boss, who both work as receptionists and stand-in techs. This clinic has taken care of two of my dogs. The first, an Australian Shepherd named Grace, they helped cross the rainbow bridge once a large tumor was found on her back leg. They’ve helped my second dog Piglet with emergencies and regular illness/physical check up visits. They correctly identified the disease Piglet had (hemorrhagic gastroenteritis) and sent her to Ocean State at the appropriate time. I’ve never felt pressured to do additional testing or add additional products to my end of visit bill. Dr. Taylor is Piglet’s primary vet, and she is WONDERFUL! My sister has Dr. Picano-Gilmore as a primary and feels that she is very thorough and attentive. Dr. Picano-Gilmore was the first to actually diagnose my dog with HGE. If she hadn’t been sent to Ocean State by those at VCA Plainfield, she could have passed. All vet care is expensive, so the prices do not bother me. The thing I care most about is Piglet’s health, and I know her health is guaranteed and protected at VCA Plainfield. The place is always clean, organized, and the staff is all friendly. I’d recommend this clinic to friends and family!
SW
Subrina Wolczak
Oct 31, 2025
5.0
The staff is always friendly. Recently I went for our male dogs check up after being fixed and the nurse helped me out getting to the room and back to my vehicle as I had my baby and dog who is a puller when he's nervous. It really made the vist so much easier for me. We have used them for years now they have taken care of 3 dogs 2 rats and a frog we had.
MW
Mari Willey
Oct 26, 2025
5.0
My first experience here was when I had to put my cat down. It was a very sad day and they were so kind. They sent us a card signed from the staff. My second experience was when another cat had cancer and had to be put down. The clinic stayed open longer so my daughter could drive home from college to be with us.I now take both my cats here. Everyone is so nice and helpful. Always greeted with a warm hello. Dr. Gilmore is fantastic with taking great care of my cats, Max and Cole. I was recommended to coming here right after we relocated to CT. We made the right decision. I definitely recommend coming here!
LL
Leena Kennedy (Leena)
Oct 21, 2025
5.0
Have been going there for years with several cats and haven’t had any issues. All the cats have been very calm after getting inside even though some do not do too well in the carriers.
Frequently Asked Questions About VCA Plainfield Animal Hospital
What are the operating hours of VCA Plainfield Animal Hospital?
VCA Plainfield Animal Hospital is open Monday to Thursday from 7:30 AM to 7:00 PM, Friday from 7:30 AM to 4:00 PM, and closed on weekends.
Which types of pets does VCA Plainfield Animal Hospital cater to?
VCA Plainfield Animal Hospital provides services primarily for cats and dogs.
What veterinary services are offered at VCA Plainfield Animal Hospital?
They offer a variety of services including health exams, dental care, vaccinations, surgery, allergy relief, flea and tick control, senior wellness, and more.
What payment methods are accepted at VCA Plainfield Animal Hospital?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does VCA Plainfield Animal Hospital have any health and safety protocols in place?
Yes, they follow health and safety protocols based on best practices as well as state and local regulations.
Where is VCA Plainfield Animal Hospital located?
It is located at 1100 Norwich Road, Plainfield, CT, 06374, USA.
Are there any nearby restaurants I can visit before or after my appointment at VCA Plainfield Animal Hospital?
Yes, Hank's Dairy Bar and Jade Garden are nearby restaurants where you can enjoy a meal or ice cream before or after your visit.
Is there a recreational activity near VCA Plainfield Animal Hospital where kids can have fun?
Yes, the Skate Inn roller skating rink is nearby, providing a fun activity for children and families.
Can I find self-storage facilities near VCA Plainfield Animal Hospital?
Yes, there are several nearby self-storage facilities including Plainfield Storage LLC, All Purpose Storage, and Storage Sense - Plainfield - Self Service.
Where can I find more information or special offers for new clients at VCA Plainfield Animal Hospital?
New customers can access a free first exam coupon by visiting their special offer page at https://vcahospitals.com/plainfield/first-exam-offer.
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