Business Details
About
Cell Phone Store
Welcome to R Wireless, your trusted local Verizon store in Norwich. We offer a full range of home and mobile solutions, including Verizon Home Internet, discounted streaming bundles, and reliable device protection. Upgrade your Apple iPhone, Google Pixel, or Samsung Galaxy, and explore our selection of phones, tablets, wearables, and accessories. We also provide Business Internet, advanced phone systems, and fleet management to support local businesses. Our team includes bilingual representatives fluent in Spanish, ready to assist you. Visit or call R Wireless for expert support and the latest Verizon promotions!
Location
Hours
Reviews
4.7
361 reviews
5 stars
318
4 stars
13
3 stars
7
2 stars2
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, knowledge, and professionalism, particularly highlighting employees like Junaid, Stefanie, and Jermaine.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences with specific employees, citing dismissive attitudes and poor service.
Efficiency
Several customers noted quick service and efficient problem resolution, especially during phone upgrades and setups.
Store Environment
The store was described as clean and well-organized, contributing to a pleasant shopping experience.
Product Knowledge
Customers appreciated the staff's expertise in explaining products and services, helping them make informed decisions.
- MPMitchell ParkerNov 19, 20255.0If anyone has any issues, please go see peter. He was a life saver 5 out of 5 across the board
- LJLiberty JonesNov 11, 20255.0Husband and I stopped in to get a sim swap when my husband’s phone was experiencing a sim failure. I believe the guy who helped us was Glenn. He was friendly and knowledgeable, great customer service. We were in and out pretty quickly.
- AWAngelo WisemanOct 21, 20255.0My favorite Version store.
- KMKenneth MinotAug 24, 20255.0Had a great experience with Zachary helped with the whole process and made it quick and easy
- EJELLEN JAMAITUSAug 8, 20255.0Tray and Zach were very helpful setting up new phones for elderly folks . Very knowledgeable and great customer service. Worth the hour drive!!!
Frequently Asked Questions About Verizon
What are the store hours for Verizon at 624 W Main St, Norwich?
Verizon in Norwich is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Verizon Norwich offer in-store pickup services?
Yes, Verizon Norwich offers in-store pickup services for your convenience.
What types of products and services does Verizon Norwich provide?
Verizon Norwich offers mobile phones, tablets, wearables, accessories, Verizon Home Internet, discounted streaming bundles, device protection, business internet, advanced phone systems, and fleet management services.
Are there bilingual representatives available at Verizon Norwich?
Yes, Verizon Norwich has bilingual representatives fluent in English and Spanish to assist customers.
What is the contact information for Verizon located at 624 W Main St, Norwich?
You can reach Verizon Norwich by calling the main phone at +1 860-383-4807 or the alternate phone at +1 860-383-2420.
Where can I find urgent care near Verizon Norwich if I need medical assistance?
Hartford HealthCare-GoHealth Urgent Care, a medical center and family practice, is nearby for urgent care needs.
What shopping centers or stores are near Verizon Norwich for combining errands?
Marcus Plaza shopping center, ShopRite supermarket, Dollar Tree discount store, and T.J.Maxx department store are nearby options for shopping near Verizon Norwich.
Can I grab a meal near Verizon Norwich?
Yes, there are several nearby restaurants including Mahzu Sushi Bar & Restaurant, Mahzu Japanese Restaurant, and Moe's Southwest Grill for convenient dining.
Are there pet-related services near Verizon Norwich?
Yes, Pet Valu is nearby offering pet supplies and grooming services close to Verizon Norwich.
Do nearby banks offer additional financial services if needed during my visit to Verizon Norwich?
Yes, nearby banks like Peoples Bank, Eastern Federal Bank, Eastern CT Savings Bank, Coinstar, and M&T Bank offer financial services and business banking.