Verizon

4.7
362 reviews

About

Cell Phone Store
Welcome to R Wireless, your trusted local Verizon store in Norwich. We offer a full range of home and mobile solutions, including Verizon Home Internet, discounted streaming bundles, and reliable device protection. Upgrade your Apple iPhone, Google Pixel, or Samsung Galaxy, and explore our selection of phones, tablets, wearables, and accessories. We also provide Business Internet, advanced phone systems, and fleet management to support local businesses. Our team includes bilingual representatives fluent in Spanish, ready to assist you. Visit or call R Wireless for expert support and the latest Verizon promotions!

Location

Verizon
624 W Main St, Norwich, CT
06360, United States

Hours

Reviews

4.7
361 reviews
5 stars
318
4 stars
13
3 stars
7
2 stars
2
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, professionalism, and knowledge, particularly highlighting employees like Junaid, Jermaine, and Stefanie.

Positive Experiences

Numerous reviews mentioned great experiences with quick service and effective problem-solving, making customers feel valued and satisfied.

Staff Attitude

While many staff members received high praise, some reviews noted negative experiences with certain employees who displayed dismissive or unprofessional behavior.

Store Environment

Customers appreciated the cleanliness and organization of the store, contrasting it with other locations.

Product Knowledge

Staff were frequently recognized for their expertise in products and services, helping customers make informed decisions.
  • MP
    Mitchell Parker
    4 days ago
    5.0
    If anyone has any issues, please go see peter. He was a life saver 5 out of 5 across the board
  • LJ
    Liberty Jones
    Nov 11, 2025
    5.0
    Husband and I stopped in to get a sim swap when my husband’s phone was experiencing a sim failure. I believe the guy who helped us was Glenn. He was friendly and knowledgeable, great customer service. We were in and out pretty quickly.
  • AW
    Angelo Wiseman
    Oct 21, 2025
    5.0
    My favorite Version store.
  • KM
    Kenneth Minot
    Aug 24, 2025
    5.0
    Had a great experience with Zachary helped with the whole process and made it quick and easy
  • EJ
    ELLEN JAMAITUS
    Aug 8, 2025
    5.0
    Tray and Zach were very helpful setting up new phones for elderly folks . Very knowledgeable and great customer service. Worth the hour drive!!!

Frequently Asked Questions About Verizon

What are the store hours for Verizon at 624 W Main St, Norwich?

Verizon in Norwich is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.

Does Verizon Norwich offer in-store pickup services?

Yes, Verizon Norwich offers in-store pickup services for your convenience.