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Brand Certified

Verizon

4.7
(362 reviews)

Business Details

624 W Main St, Norwich, CT
06360, United States
(860) 383-4807
https://r-wireless.com/

About

Cell Phone Store
Welcome to R Wireless, your local Verizon store in Norwich. We offer comprehensive home and mobile solutions, including Verizon Home Internet, streaming service bundles at discounted rates, and device protection. With Verizon welcoming Frontier into its network, Verizon has expanded its fiber and connectivity footprint to bring stronger, more reliable internet options to more communities. You can upgrade your Apple iPhone, Google devices, or Samsung Galaxy, and explore wireless devices like phones, tablets, mobile broadband, wearables, and accessories. We also provide business solutions like Business Internet, mobile and fixed phone systems, and fleet management to help local businesses thrive. Call or visit R Wireless in Norwich today for exclusive Verizon services and the latest promotions!

Location

Verizon
624 W Main St, Norwich, CT
06360, United States

Hours

Reviews

4.7
362 reviews
5 stars
318
4 stars
13
3 stars
7
2 stars
2
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, knowledge, and professionalism, particularly highlighting employees like Junaid, Stefanie, and Jermaine.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences with specific employees, citing dismissive attitudes and poor service.

Efficiency

Several customers noted quick service and efficient problem resolution, especially during phone upgrades and setups.

Store Environment

The store was described as clean and well-organized, contributing to a pleasant shopping experience.

Product Knowledge

Customers appreciated the staff's expertise in explaining products and services, helping them make informed decisions.
  • MP
    Mitchell Parker
    Nov 19, 2025
    5.0
    If anyone has any issues, please go see peter. He was a life saver 5 out of 5 across the board
  • LJ
    Liberty Jones
    Nov 11, 2025
    5.0
    Husband and I stopped in to get a sim swap when my husband’s phone was experiencing a sim failure. I believe the guy who helped us was Glenn. He was friendly and knowledgeable, great customer service. We were in and out pretty quickly.
  • AW
    Angelo Wiseman
    Oct 21, 2025
    5.0
    My favorite Version store.
  • JS
    Joan Scott
    Oct 18, 2019
    5.0
    Store was great Stefanie was who helped me and she gave me a lot of help. Set up my phone no charge.
  • TW
    Tyra Wolchesky
    Dec 15, 2018
    5.0
    This store is full of such friendly people! The young man Jermaine was absolutely amazing!! Really put a smile on my face to see him be so nice, you don’t find many young people with so much respect. Truly a great hire!!

Frequently Asked Questions About Verizon

What are the store hours for Verizon at 624 W Main St, Norwich?

Verizon in Norwich is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.

Does Verizon Norwich offer in-store pickup services?

Yes, Verizon Norwich offers in-store pickup services for your convenience.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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