Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderTelephone Company
TCC Norwich, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 42 Town St.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.9
797 reviews
5 stars
772
4 stars8
3 stars3
2 stars2
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, especially Nicole, Zachary, and Marvin, received high praise for their helpfulness, professionalism, and ability to handle multiple customers effectively.
Knowledgeable Staff
Customers noted the staff's extensive knowledge about products and services, particularly Nicole and Jacob, who provided thorough assistance.
Multitasking Skills
Nicole was frequently highlighted for her exceptional multitasking abilities, managing multiple customers without compromising service quality.
Positive Experiences
Many reviews reflected a positive overall experience, with customers expressing satisfaction with the service received during phone upgrades and troubleshooting.
Store Environment
The store was described as clean and well-organized, contributing to a pleasant shopping experience.
- MAMeggan Aimetti1 day ago5.0Very pleased with my visit. I called last minute with an issue and I was able to come in right away and got a new phone. Tri was very helpful and professional.
- LALoretta Anderson4 days ago5.0Nicole is a most accommodating and patient and knowledgeable assistant. Verizon should keep her. She deserves a reward for her customer attention.
- KCkaren cosgroveNov 6, 20255.0Nicole is very entertaining and knowledgeable. And also has a lot of patience. She was great
- ECElizabeth Santiago CottoOct 31, 20255.0Zachary was very helpful even when I was getting denied by customer service he helped fix my issue with my identification and get me a new phone would 100% recommend
- JAJessica AOct 26, 20255.0Nicole is professional and great at multitasking. She was helpful with getting our son a new phone. i’ll be coming back to see her in the future to help us with upgrading our phones
Frequently Asked Questions About Verizon
What products and services does Verizon at 42 Town St offer?
Verizon offers smartphones, tablets, wireless devices, accessories, Verizon home internet, and services like new lines, upgrades, bill payments, device activation, and more.
What are the store hours for Verizon at this location?
The store is open Monday to Saturday from 9:00 AM to 6:00 PM and Sunday from 10:00 AM to 5:00 PM.
Where is Verizon's authorized retailer located in Norwich, CT?
Verizon’s authorized retailer, TCC Norwich, is located at 42 Town St, Ste 500, Norwich, CT 06360.
Does Verizon at 42 Town St offer in-store pickup?
Yes, they offer in-store pickup for purchases.
Which phone brands are available at Verizon at this location?
This location offers devices from Apple, Samsung, Motorola, LG, HTC, and Google.
How can I schedule an appointment or service with Verizon at 42 Town St?
You can schedule appointments through their online reservation URL at https://www.tccrocks.com/appointments/.
What nearby places can I visit before or after shopping at Verizon Norwich?
Nearby places include Norwichtown Mall for shopping and 36 Town Grill & Tap for dining, providing convenient options to combine your visit with entertainment or meals.
How can I use public services near Verizon at 42 Town St to assist with my visit?
For convenience, you can use nearby transit or services like Coinstar Bitcoin ATM for cash needs, or visit Backus Urgent Care if you need medical attention while in the area.
Are there any health and wellness facilities near Verizon in Norwich?
Yes, nearby you have Hartford HealthCare Rehabilitation Network and Backus Family Health Center for physical therapy and medical services.
Does Verizon support total mobile protection plans at this store?
Yes, Verizon offers Total Mobile Protection plans at this location to keep your devices covered.