Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderTelephone CompanyTCC
TCC Norwich, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 42 Town St.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.9
814 reviews
5 stars
789
4 stars8
3 stars3
2 stars2
1 star12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the helpfulness, patience, and professionalism of staff members, particularly Nicole and Zachary.
Knowledgeable Staff
Many reviews highlighted the staff's extensive knowledge about products and services, making the purchasing and troubleshooting processes smoother.
Multitasking Ability
Nicole received specific commendations for her ability to handle multiple customers efficiently without compromising service quality.
Positive Experiences
Overall, customers reported very positive experiences, often expressing their intention to return for future needs.
- MBMallory BergDec 26, 20255.0Nicole was very helpful upgrading my family's phones and getting us the best deal possible. Would recommend coming here for your Verizon needs.
- MKMary KDec 26, 20255.0Zachary was very helpful in cleaning my phone would recommend
- DLDonna LeblancDec 20, 20255.0Nicole offered great serviceand took care of my needs and will definitely come back to her
- NSNicole ShayDec 18, 20255.0I worked with Nicole and she was absolutely wonderful. I was having some billing issues with my account and for the life of me couldn’t get it fixed with my attempts. She sat there and helped me contact customer service got everything sorted out and managed to save me money on my bill. She was super nice and beyond patient. I’m looking forward to my next upgrade in a few months because I’ll definitely be going back to see her. Highly recommend for any phone issues adding lines or really anything you need…she clearly knows her stuff and doesn’t try to pressure you. It feels like she actually cares about what’s going on with her customers. Doesn’t treat ya like another pay check. Truly a great experience.
- SCSusan CamasiDec 14, 20255.0Zachary was very helpful got me 3 new phone and was able to lower my bill
Frequently Asked Questions About Verizon
What products and services does Verizon at 42 Town St offer?
Verizon offers smartphones, tablets, wireless devices, accessories, Verizon home internet, and services like new lines, upgrades, bill payments, device activation, and more.
What are the store hours for Verizon at this location?
The store is open Monday to Saturday from 9:00 AM to 6:00 PM and Sunday from 10:00 AM to 5:00 PM.
Where is Verizon's authorized retailer located in Norwich, CT?
Verizon’s authorized retailer, TCC Norwich, is located at 42 Town St, Ste 500, Norwich, CT 06360.
Does Verizon at 42 Town St offer in-store pickup?
Yes, they offer in-store pickup for purchases.
Which phone brands are available at Verizon at this location?
This location offers devices from Apple, Samsung, Motorola, LG, HTC, and Google.
How can I schedule an appointment or service with Verizon at 42 Town St?
You can schedule appointments through their online reservation URL at https://www.tccrocks.com/appointments/.
What nearby places can I visit before or after shopping at Verizon Norwich?
Nearby places include Norwichtown Mall for shopping and 36 Town Grill & Tap for dining, providing convenient options to combine your visit with entertainment or meals.
How can I use public services near Verizon at 42 Town St to assist with my visit?
For convenience, you can use nearby transit or services like Coinstar Bitcoin ATM for cash needs, or visit Backus Urgent Care if you need medical attention while in the area.
Are there any health and wellness facilities near Verizon in Norwich?
Yes, nearby you have Hartford HealthCare Rehabilitation Network and Backus Family Health Center for physical therapy and medical services.
Does Verizon support total mobile protection plans at this store?
Yes, Verizon offers Total Mobile Protection plans at this location to keep your devices covered.