With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Norwich store today.
Was in town from out of state and needed help accessing my account. Jordan was extremely helpful, professional, and the entire process was quick and efficient. Would recommend you go to him for all your phone needs. 10/10.
AG
Ashlee Gaucher
Mar 16, 2021
5.0
I am extremely happy with the service I received on March 15, 2021. I called the store in the morning and they were happy to check if they had the particular phone I was looking for. They did indeed have the model I was looking for and were happy to hold the phone for me until I could get down to the store that evening. When arriving to the location the store was empty and I was greeted immediately by a gentleman by the name of Quincey. Quincey retrieved the phone that was waiting for me and about 6 other people walked in behind us. I assured Quincey that we were in no rush and to take care of the other people in the store. The other patrons were less than patient in general. I watched Quincey help each of them with professionalism and general respect when some were less than kind to him. When he had gotten all the rest of the patrons taken care of it was our turn. He was so helpful and walked us through the upgrade process. He was never a pushy sales person when we said that we didn't want a case. It took longer than expected to get my phone to update but he laughed and joked with us and the conversation was enjoyable. I left feeling valued as a long term customer. I would give Quincey 10 stars if that were an option on here. This was such a refreshing change after the horrible experience I had at the Brooklyn location.