Verizon

4.7
286 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Norwalk, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 100 N Water St.

Details

  • DeliveryAvailable
  • Curbside pickupAvailable

Location

Verizon
100 N Water St, Norwalk, CT
06854, United States

Hours

Reviews

4.8
285 reviews
5 stars
267
4 stars
0
3 stars
0
2 stars
1
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Jermaine, Will, and Schneidy, for their helpfulness, patience, and knowledge.

Positive Experiences

Numerous reviews highlighted exceptional experiences, with customers feeling valued and satisfied with their service.

Sales Practices

Several customers reported issues with unexpected charges and aggressive sales tactics, leading to dissatisfaction.

Technical Support

Customers appreciated the technical support provided, especially in troubleshooting and setting up devices.

Store Management

Mixed feedback on management, with some praising their helpfulness while others reported negative experiences with store policies.
  • AO
    Angie OBoy
    Nov 14, 2025
    5.0
    William Kim was wonderful in getting our upgrade. Very helpful and friendly and articulate.
  • AJ
    Alex Joosten
    Nov 14, 2025
    5.0
    Michael is the best. Takes the time to explain everything well. Gives great advice. I had a wonderful experience.
  • MA
    Monica Arcario
    Nov 10, 2025
    5.0
    I love this store! Michael, Jermaine and Will were incredibly helpful, did an amazing job and customer service level went above and beyond! I will always come to this store for all my Verizon needs!
  • MT
    Mildred Triana
    Nov 10, 2025
    5.0
    Michael was great in helping us today! I got my professor discount and a cheaper netflix price all while upgrading my son’s phone! Go see my guy Mike he got you!
  • EG
    Ellen Grossbaum
    Nov 4, 2025
    5.0
    Excellent experience! Jermaine was awesome. He made everything go smoothly. He’s extremely nice, helpful and professional.

Frequently Asked Questions About Verizon

What types of products does Verizon at 100 N Water St in Norwalk offer?

Verizon offers smartphones, tablets, wireless devices, accessories, Verizon home internet, connected devices, and more.

Which brands can I find at Verizon in Norwalk?

You can find brands including Verizon, Apple, Samsung, Google, Motorola, LG, and many accessory brands like Otterbox, Mophie, and Belkin.