Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Norwalk, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 100 N Water St.
Many customers praised the staff, particularly Jermaine, Will, and Schneidy, for their helpfulness, patience, and knowledge.
Positive Experiences
Numerous reviews highlighted exceptional experiences, with customers feeling valued and satisfied with their service.
Sales Practices
Several customers reported issues with unexpected charges and aggressive sales tactics, leading to dissatisfaction.
Technical Support
Customers appreciated the technical support provided, especially in troubleshooting and setting up devices.
Store Management
Mixed feedback on management, with some praising their helpfulness while others reported negative experiences with store policies.
AO
Angie OBoy
Nov 14, 2025
5.0
William Kim was wonderful in getting our upgrade. Very helpful and friendly and articulate.
AJ
Alex Joosten
Nov 14, 2025
5.0
Michael is the best. Takes the time to explain everything well. Gives great advice. I had a wonderful experience.
MA
Monica Arcario
Nov 10, 2025
5.0
I love this store! Michael, Jermaine and Will were incredibly helpful, did an amazing job and customer service level went above and beyond! I will always come to this store for all my Verizon needs!
MT
Mildred Triana
Nov 10, 2025
5.0
Michael was great in helping us today! I got my professor discount and a cheaper netflix price all while upgrading my son’s phone! Go see my guy Mike he got you!
EG
Ellen Grossbaum
Nov 4, 2025
5.0
Excellent experience! Jermaine was awesome. He made everything go smoothly. He’s extremely nice, helpful and professional.
What types of products does Verizon at 100 N Water St in Norwalk offer?
Verizon offers smartphones, tablets, wireless devices, accessories, Verizon home internet, connected devices, and more.
Which brands can I find at Verizon in Norwalk?
You can find brands including Verizon, Apple, Samsung, Google, Motorola, LG, and many accessory brands like Otterbox, Mophie, and Belkin.
What are the store hours for Verizon in Norwalk?
The store is open Monday to Thursday from 11:00 AM to 7:00 PM, Friday and Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Verizon in Norwalk offer in-store and curbside pickup?
Yes, Verizon offers both in-store pickup and curbside pickup services.
How can I schedule an appointment at Verizon Wireless Zone in Norwalk?
You can schedule an appointment online at https://wirelesszone.com/appointments/.
Does Verizon offer support for businesses and personal wireless services?
Yes, Verizon provides wireless services for both consumers and businesses, including new lines, upgrades, and business accounts.
What is the contact phone number for Verizon in Norwalk?
You can contact Verizon at (203) 724-0323.
What nearby stores can I visit when I shop at Verizon in Norwalk?
Nearby stores include Journeys (shoe store), Charlotte Russe (clothing store), American Eagle Outfitters (shoe and clothing store), and H&M (clothing store), which offer a variety of fashion products to explore.
Are there dining options close to Verizon at 100 N Water St?
Yes, you can visit nearby restaurants such as Pinstripes (American restaurant and bar), Romanacci Express (Italian pizza restaurant), and Uncle Seven (Chinese and dim sum restaurant).
What entertainment or leisure activities are near Verizon in Norwalk?
Nearby leisure options include Sheffield Island Cruises for travel and ferry services and Gelato e Cioccolato for ice cream and coffee.