Brand Certified
Verizon
4.7(314 reviews)
Certified by Verizon • Feb 22, 2026
Business Details
100 N Water St, Norwalk, CT
06854, United States
Certified by Verizon • Feb 22, 2026
(203) 724-0323
Certified by Verizon • Feb 22, 2026
https://shop.wirelesszone.com/ct/norwalk/100-n-water-st
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Norwalk, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 100 N Water St.
Details
- DeliveryAvailable
- Curbside pickupAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.7
314 reviews
5 stars
293
4 stars0
3 stars0
2 stars1
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Michael, Carlos, Jermaine, and William, for their exceptional service, patience, and helpfulness.
Sales Support
Customers appreciated the knowledgeable assistance in upgrading devices and finding the best plans, often highlighting the staff's ability to save them money.
Negative Experiences
Some customers reported serious issues with billing and service, including being misled about charges and experiencing long resolution times for problems.
Store Environment
The store was described as friendly and welcoming, with several customers noting a positive atmosphere during their visits.
- CCCharless CarrollFeb 14, 20265.0Michael and Carlos provided excellent sales, service and implementation support. Michael discovered unknown devices, including an iPhone 13Mini, that were on our account and worked through the Verizon system to get them removed and our account credited. He was an excellent salesman, informative without being pushy. Two great employees and representatives of Verizon!
- CWCiara WilsonFeb 6, 20265.0Michael was excellent he helped me out so much I will always come to this location to get help from him ! He went over and beyond to help me, and was very patient. He also helped me save money on my bill I didn’t know was possible as well as offers. Excellent excellent service!!!
- JJJuliaJan 31, 20261.0If I could give zero stars I would. Blatantly lied to, was shown what the new bill would be, 2 weeks later received a bill that was FOUR times the amount and they never fixed it despite spending several hours and trips back to the store. Ultimately, customer service via the 800 number was able to help and reported the issues we had.
- MOMaria OttoJan 28, 20265.0Michael and Carlos were extraordinary. They were so helpful and so informative and helping me with my new iPhone 17 they truly are a credit to Verizon.
- NMn merrJan 28, 20265.0Carlos, the manager, is fantastic! He straightened out a two year old problem for us on our bill and went to bat for us so that we could get a full refund. As a 25 year Verizon customer we have never been treated better. Thank you, Carlos, for your diligence and honesty and eagerness to help!
Frequently Asked Questions About Verizon
What types of products does Verizon at 100 N Water St in Norwalk offer?
Verizon offers smartphones, tablets, wireless devices, accessories, Verizon home internet, connected devices, and more.
Which brands can I find at Verizon in Norwalk?
You can find brands including Verizon, Apple, Samsung, Google, Motorola, LG, and many accessory brands like Otterbox, Mophie, and Belkin.
What are the store hours for Verizon in Norwalk?
The store is open Monday to Thursday from 11:00 AM to 7:00 PM, Friday and Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Verizon in Norwalk offer in-store and curbside pickup?
Yes, Verizon offers both in-store pickup and curbside pickup services.
How can I schedule an appointment at Verizon Wireless Zone in Norwalk?
You can schedule an appointment online at https://wirelesszone.com/appointments/.
Does Verizon offer support for businesses and personal wireless services?
Yes, Verizon provides wireless services for both consumers and businesses, including new lines, upgrades, and business accounts.
What is the contact phone number for Verizon in Norwalk?
You can contact Verizon at (203) 724-0323.
What nearby stores can I visit when I shop at Verizon in Norwalk?
Nearby stores include Journeys (shoe store), Charlotte Russe (clothing store), American Eagle Outfitters (shoe and clothing store), and H&M (clothing store), which offer a variety of fashion products to explore.
Are there dining options close to Verizon at 100 N Water St?
Yes, you can visit nearby restaurants such as Pinstripes (American restaurant and bar), Romanacci Express (Italian pizza restaurant), and Uncle Seven (Chinese and dim sum restaurant).
What entertainment or leisure activities are near Verizon in Norwalk?
Nearby leisure options include Sheffield Island Cruises for travel and ferry services and Gelato e Cioccolato for ice cream and coffee.
Brand Certified Facts from Verizon
Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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