Geek Squad

3.4
16 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
330 Connecticut Ave, Norwalk, CT
06854, United States

Hours

Reviews

3.4
16 reviews
5 stars
7
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1 star
5
  • GG
    Gia
    Mar 28, 2025
    1.0
    Geek Squad person from CT Cannot connect a printer to a computer correctly. I am a total member, and it isn't cheap, but I do not mind paying for it because to me it means peace of mind. You still have to pay extra for them coming to your home and setting up your printer. I paid $85.00 and he still could not hook it up right. It isn't to fix the printer the printer is fine it is just to connect it to the desktop. I told the person doing the job that they way he was connecting was done before it is the easiest way, but it doesn't work it will work for a few hours, and it will disconnect & I will not be able to scan first and next I will not be able to print or copy. He said it is the only way he knows. So he only knows the wrong way that doesn't work. He did the way that stops working after a few successful scans, copies and prints. The next day it did not work at all. I am fed up with the lack of customer service from Geek Squad and the lack of competent people they hire at Geek Squad. I don't mind paying for anything if it is worth it they charge you for not doing the job correctly and causing a lot of aggravation and wasting hours of your time. NO CUSTOMER SERVICE THEY DO A LOT OF OUTSOURCING TO OTHER COUNTRIES AND THEY HAVE NO ACCOUNTABILITY AND A LOT OF THE PEOPLE THEY HIRE TO COME TO YOUR HOME DO THE VERY LEAST POSSIBLE AND THEY ARE LIMITED AS TO WHAT THEY KNOW. HIRE COMPETENT PEOPLE!
  • TS
    tarun saluja
    Jan 11, 2021
    5.0
    I always go to 'Geek Squad' before going to Apple Genius Care. They are the best, Michael at Geek Squad is always super fast and knows his job. Have done my work done so conveniently in so little time every time I visit.
  • JL
    Jeanne Lagonigro
    Jul 19, 2020
    5.0
    Joel, the Tech in the Norwalk, CT area, did a great job!!! We just moved into our Condo and he kindly setup the phones, the internet for 2 computers, and also the connections to the CD Player, the DVD Player, the TV, Radio, and two Speakers! We are so impressed!
  • EE
    Ebby
    May 11, 2018
    5.0
    Everyone is so nice and helpful. The people are patient and know what they are saying. I trust coming here with all my tech issues.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Norwalk offer?

Geek Squad provides tech repair, setup, and support services including cell phone repair, computer repair, data recovery, electronics repair, appliance repair, and television repair.

Where is Geek Squad located in Norwalk?

Geek Squad is located at 330 Connecticut Ave, Suite 4, Norwalk, CT 06854, USA.