Best Buy

4.1
2418 reviews
Best Buy Logo

About

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Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
330 Connecticut Ave, Norwalk, CT
06854, United States

Hours

Reviews

4.1
2,418 reviews
5 stars
1,284
4 stars
578
3 stars
229
2 stars
83
1 star
244

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many customers reporting long wait times and unhelpful staff.

Product Availability

Customers appreciate the variety of products available, but there are complaints about online orders not being fulfilled as promised.

Staff Knowledge

While some staff members are praised for their knowledge and helpfulness, many reviews highlight a lack of product knowledge among employees.

Return Policy Issues

Numerous customers expressed frustration with the return policy and the handling of returns, citing poor communication and service.

Store Management

Several reviews mention poor management practices, including dismissive attitudes and inadequate support for staff and customers.
  • MB
    Mario Beltran
    1 day ago
    5.0
    Deliciosa la picada. Con sabor a asado con leña.
  • AW
    Abhi Weltig
    Nov 12, 2025
    5.0
    Friendly staff
  • KM
    Kristijan Merdita
    Nov 2, 2025
    5.0
    Very knowledgeable and helpful friendly staff
  • BD
    Brian D
    Oct 30, 2025
    1.0
    Purchased 3 tvs for a project thru Amazon sold by best buy pick up in store. Figured it would be easy if anything went wrong. The project was cancelled, and unless I want to pay a 20% restock fee on an unopened item I'm stuck with them. Plus they don't cover a price match guarantee through an Amazon purchase. Even though its thru Best Buy. I know why I havent visited this store in years. Now I'll never again.
  • BS
    Brian Shular
    Oct 23, 2025
    5.0
    I was looking for HDMI cord that would connect from my phone to my TV. They were very helpful and I got the product I needed, and was a very good buy.

Frequently Asked Questions About Best Buy

What are the operating hours of Best Buy in Norwalk, CT?

Best Buy in Norwalk, CT is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.

Does Best Buy Norwalk offer curbside pickup?

This Best Buy location provides same day pickup but does not currently offer curbside pickup.