Brand Certified
Apple SoNo Collection
3.7(630 reviews)
Certified by Apple SoNo Collection • Feb 22, 2026
Business Details
100 N. Water Street, Norwalk, CT
06854, United States
Certified by Apple SoNo Collection • Feb 22, 2026
(203) 658-1801
Certified by Apple SoNo Collection • Feb 22, 2026
https://www.apple.com/retail/sonocollection
Certified by Apple SoNo Collection • Feb 22, 2026
About
Certified by Apple SoNo Collection • Feb 22, 2026
Electronics StoreComputer Repair ServiceCell Phone Repair ShopApple
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- [Free/Paid] wi-fiNot available
Location
Certified by Apple SoNo Collection • Feb 22, 2026
Hours
Certified by Apple SoNo Collection • Feb 22, 2026
Reviews
3.7
630 reviews
5 stars
329
4 stars
103
3 stars
41
2 stars
25
1 star
132
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant divide in customer service experiences, with some praising helpful staff while others report rudeness and neglect.
Staff Training
Multiple reviews highlight issues with staff training and organization, leading to long wait times and poor customer interactions.
Product Knowledge
While some employees are noted for their expertise and helpfulness, others are criticized for lack of knowledge and inability to assist customers effectively.
Store Environment
The store is described as clean and well-organized, but the overall customer experience is marred by inconsistent service.
- JPJaneylis PerezFeb 15, 20265.0Leo is such a great guy. He assisted me with my apple watch & got me the best version I needed!
- RBRima BishutiFeb 4, 20261.0Worst staff disrespectful and insulting towards would be customers. Walked out of the store because of the ill treatment we were subjected to. DO NOT go there unless you want to be insulted
- PPPink PantherJan 27, 20265.0The best for helping with Apple .
- JZjames zheungJan 15, 20261.0Went in for a simple upgrade on my 1 hour lunch just to get ignored for a solid 40 minutes thanks for nothing
- ELEvan LadouceurJan 10, 20265.0Very quick, very efficient. Staff was helpful and very courteous, notably Regina and Chunjang.
Frequently Asked Questions About Apple SoNo Collection
What products can I shop for at Apple SoNo Collection?
You can shop for iPhone, Mac, Apple Watch, iPad and more at the Apple SoNo Collection.
What are the Apple SoNo Collection store hours?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 7:00 PM, with some holiday hour variations.
Does Apple SoNo Collection offer technical support?
Yes, technical support is available at the Genius Bar inside the Apple SoNo Collection store.
Are there any special events or sessions at Apple SoNo Collection?
Yes, Apple offers free Today at Apple sessions; you can join these to learn more about Apple products and services.
What payment methods are accepted at Apple SoNo Collection?
The store accepts debit cards and mobile NFC payments.
Is there free Wi-Fi available at Apple SoNo Collection?
Yes, free Wi-Fi is available for customers at the Apple SoNo Collection store.
Does Apple SoNo Collection provide services like in-store shopping, pickup, and repair?
Yes, Apple SoNo Collection offers in-store shopping, in-store pickup, repair services, and electronics recycling.
What nearby coffee shops can I visit before or after shopping at Apple SoNo Collection?
Starbucks is nearby, a great place to enjoy coffee before or after your visit to Apple SoNo Collection.
Which clothing stores are close to Apple SoNo Collection for a shopping trip?
UNTUCKit, Zara, Hollister Co., and Abercrombie Kids are nearby clothing stores where you can find mens, womens, and childrens clothing.
Are there any entertainment options close to Apple SoNo Collection?
Galaxy VR is nearby, offering active life and arts and entertainment experiences that you might enjoy in the area.
Brand Certified Facts from Apple SoNo Collection
Apple SoNo Collection partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website