Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
Feedback indicates a significant divide in customer service experiences, with some praising helpful staff while others report rudeness and neglect.
Staff Training
Multiple reviews highlight issues with staff training and organization, leading to long wait times and poor customer interactions.
Product Knowledge
While some employees are noted for their expertise and helpfulness, others are criticized for lack of knowledge and inability to assist customers effectively.
Store Environment
The store is described as clean and well-organized, but the overall customer experience is marred by inconsistent service.
JP
Janeylis Perez
Feb 15, 2026
5.0
Leo is such a great guy. He assisted me with my apple watch & got me the best version I needed!
RB
Rima Bishuti
Feb 4, 2026
1.0
Worst staff disrespectful and insulting towards would be customers. Walked out of the store because of the ill treatment we were subjected to. DO NOT go there unless you want to be insulted
PP
Pink Panther
Jan 27, 2026
5.0
The best for helping with Apple .
JZ
james zheung
Jan 15, 2026
1.0
Went in for a simple upgrade on my 1 hour lunch just to get ignored for a solid 40 minutes thanks for nothing
EL
Evan Ladouceur
Jan 10, 2026
5.0
Very quick, very efficient. Staff was helpful and very courteous, notably Regina and Chunjang.